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Entry Level Helpdesk Jobs in Quebec (NOW HIRING)

  • Medical

  • Dental

  • Retirement

  • PTO

This is a great entry level position to start your career as a diesel truck mechanic, learn from ... At Penske a Diesel Technician III is a mechanic's helper/apprentice that will perform minor ...

  • Medical

  • Dental

  • Retirement

  • PTO

This is a great entry level position to start your career as a diesel truck mechanic, learn from ... At Penske a Diesel Technician III is a mechanic's helper/apprentice that will perform minor ...

To help you succeed, you'll collaborate with manufacturing engineering, operations, and product ... both entry-level candidates and those with several years of experience. The role can easily be ...

To help you succeed, you'll collaborate with manufacturing engineering, operations, and product ... We welcome both entry-level candidates and those with several years of experience. The role can ...

To help you succeed, you'll collaborate with manufacturing engineering, operations, and product ... We welcome both entry-level candidates and those with several years of experience. The role can ...

Showing results 21-40

Entry Level Helpdesk information

See Quebec salary details

$9

$15

$23

How much do entry level helpdesk jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for entry level helpdesk in Quebec is $15.57, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $18.99 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Quebec?

The most popular types of Helpdesk jobs in Quebec are:

What cities in Quebec are hiring for Entry Level Helpdesk jobs?

Cities in Quebec with the most Entry Level Helpdesk job openings:

Infographic showing various Entry Level Helpdesk job openings in Quebec as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, and 5% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $32,390 per year, or $15.6 per hour.

Diesel Truck Technician Mechanic III Helper Apprentice

Penske Truck Leasing

Quebec, QC • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 12 days ago


Penske Truck Leasing rating

8.3

Company rating: 8.3 out of 10

Based on 383 frontline employees who took The Breakroom Quiz

25th of 365 rated logistics


Job description

Location: 2824 Rue Einstein, Quebec, QC G1X 4B3

Schedule:

  • Tuesday, Wednesday, and Thursday: 3:00 PM to 11:59 PM
  • Friday: 3:00 PM to 9:30 PM
  • Saturday: 6:00 AM to 2:30 PM

Position Summary:

STARTING YOUR CAREER AS A TRUCK TECHNICIAN? This is a great entry level position to start your career as a diesel truck mechanic, learn from the best and move ahead.

We have industry leading trucks, technology, tools, and experts in the vehicle maintenance industry committed to helping you develop your career. If you have some mechanical or vehicle maintenance experience and you are Dynamic, Motivated and Ready to learn - WE ARE COMMITTED TO DEVELOPING YOU!

At Penske a Diesel Technician III is a mechanic’s helper/apprentice that will perform minor component repair or replacement and assist with the removal, replacement, and repair of major components and other duties under the direction of a lead technician or supervisor.

We Offer YOU:

• Modern and clean work environment

• Industry leading technology and tools

• Competitive salary

• Attractive shift premiums

• New equipment and technology from variety of suppliers/dealerships

• RRSP program with company match

• Affordable health & dental benefit package

• Free uniforms and laundry service

• Tool and boots allowance

• Vacation time + 11 paid statutory holidays + paid sick days

• Tuition reimbursement

• Employee Assistance Program

• Comprehensive technical and professional training

• Opportunity for advancement throughout the company

• Partner’s discounts

Major Responsibilities:

• Remove, replace or adjust the following with some supervision: brakes (air and hydraulic), fifth wheel, minor electrical repairs, cab components and accessories, minor trailer maintenance such as doors, wheel seals, etc.

• Perform all aspects of preventive maintenance on vehicles as trained

• Perform other mechanical repairs and replacements as directed/assisted by Technician I, II, -Lead Technician or Supervisor as part of overall training

• All customer service duties as necessary

• Pick up and delivery of vehicles

• Maintain work area appearance and safety

• Use hand tools such as screwdrivers, pliers, wrenches, pressure gauges, and precision instruments, as well as power tools such as pneumatic wrenches, welding equipment, and jacks and hoists.

• Perform routine maintenance such as changing oil, checking batteries, and lubricating equipment and machinery.

• Adjust and replace brakes, tighten bolts and screws, and reassemble equipment.

• Raise trucks, buses, and heavy parts or equipment using hydraulic jacks or hoists

• Other duties and tasks as assigned by supervisor

Qualifications:

• 1-2 year’s practical experience with vehicle repair or truck repair preferred

• High school diploma or equivalent required

• Vocational/Technical or certification preferred

• Must be currently enrolled in an apprentice program

• Must maintain membership/registration with respective Government Agencies

• Working knowledge in the use of hand tools required

• Current driver's license class G or class 5 and the ability to obtain class DZ it within 6 months of been hired required

• Basic computer skills preferred for data entry into maintenance systems.

• Ability to work in non-climate controlled conditions required

• Regular, predictable, full attendance is an essential function of the job

• Willingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a reference check.

Physical Requirements:

  • The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate must regularly lift and /or move up to 12kg, frequently lift and/or move up to 23kg and occasionally lift and/or move up to 45kg.

-Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.

-While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms.

Penske is committed to the principle of equity in employment.

About Penske Truck Leasing/Transportation Solutions

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

Job Category: Vehicle Maintenance/Mechanics/Technicians

Job Function: Truck Maintenance

Job Family: Vehicle Maintenance

Address: 2824 Rue Einstein

Primary Location: CA-QC-Quebec

Employer: Penske Truck Leasing Canada Inc.

Req ID: 2607379


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About Penske Truck Leasing

Sourced by ZipRecruiter

When you join Penske, you're joining a team that cares about doing its best. At each location, there's a strong sense of teamwork. We're all working together to move our customers forward. That's true for the 9,000 vehicle repair associates who are working at hundreds of locations across the United States. Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske's product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit www.GoPenske.com to learn more.

Company size

10,000+ Employees

Headquarters location

Reading, PA, US

Year founded

1969

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