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Entry Level Helpdesk Jobs in Quebec (NOW HIRING)

Lead Tape Operator (Entry Level) Pomeroy Technologies has an immediate opening for an Entry-Level ... Today, we partner with our customers to help them move from a one-size-fits-all service model to a ...

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Entry Level Helpdesk information

See Quebec salary details

$9

$15

$23

How much do entry level helpdesk jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for entry level helpdesk in Quebec is $15.57, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $18.99 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Quebec?

The most popular types of Helpdesk jobs in Quebec are:

What cities in Quebec are hiring for Entry Level Helpdesk jobs?

Cities in Quebec with the most Entry Level Helpdesk job openings:

Infographic showing various Entry Level Helpdesk job openings in Quebec as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, and 5% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $32,390 per year, or $15.6 per hour.

Junior Technician (Mont-Joli, QC)

Mont-joli, QC • On-site

CA$21.63 - CA$35/hr

Full-time

Medical, Dental, Vision, Life

Posted 12 days ago


Key responsibilities

  • Inspect homes inside and out to identify pests, entry points, and infestations

  • Diagnose pest issues and apply effective treatments

  • Complete service reports for work performed and products used


Job description

JOB DESCRIPTION

Looking for a job that pays well and keeps you active?


Insight Pest Solutions is hiring Junior Technicians in Mont-Joli, QC. This is a great opportunity to earn solid income, gain hands-on experience, and build a long-term career while working outdoors and helping homeowners solve real problems.


If you enjoy problem-solving, working independently, and staying active throughout the day, this role offers the chance to develop valuable skills in a growing industry.


Position: Junior Technician

Location: Mont-Joli, QC

Job Type: Full time, Permanent Position

Schedule: 9:00am - 5:00pm EST (Monday - Friday); Approximately 40 hours per week, with overtime opportunities


The Role: Your Mission

You’ll be the hero homeowners call when unwanted guests show up uninvited. Think problem solver, detective, and customer-favorite all rolled into one.


What You’ll Be Doing

Inspect homes inside and out to identify pests, entry points, and infestations

• Diagnose pest issues and apply effective treatments

• Complete service reports for work performed and products used

• Provide excellent customer service and answer customer questions

• Educate homeowners and recommend solutions to prevent future pest issues

• Build strong relationships with customers while representing Insight professionally

(And don’t worry — no cockroaches, no bed bugs, and no ladder work.)


Why Join Insight Pest Solutions?

Competitive pay

• Benefits: dental, vision, medical, life insurance, etc.

• Company vehicle + gas card (you roll in style; we cover the fuel)

• Flexible schedule

• Tight routes with short drive times

• Full-time hours with overtime opportunities

• Commission on new business + performance bonuses

• No on-call shifts

• Real growth opportunities — we promote from within

• Supportive, high-energy team culture

• Work outdoors and stay active throughout the day


What We’re Looking For

Self-motivated and able to work independently

• Reliable with strong communication skills

• Someone who takes pride in their work

• Strong interpersonal skills and ability to build customer relationships

• Quick thinker who enjoys problem-solving


Requirements

Ability to lift/carry up to 30 lbs of equipment

• Comfortable working in different environments (crawl spaces, damp or dusty spots)

• A positive attitude, strong work ethic, and good people skills

• We will help you obtain a Pesticide Applicator License (we will provide you training material, help you study, and apply for the exam)

• Valid Class 5 driver's license and a clean driving record

• Must be 21 years of age or older to operate a company vehicle

• Desire to learn, grow, and be part of a solid team

• Interest in pest control or learning a skilled trade


Important: Prior to servicing customers in the field, successful candidates must complete their licensing exam and required training.


Bottom Line: If you want a job where you’re out in the field, part of a strong crew, treated well, and have room to grow, this is it. You’ll stay active, meet great customers, and go home each day knowing you solved real problems.


Ready to suit up and join the team? Apply now!


This position is to fill a vacant role.


*Insight Pest Solutions is an equal opportunity employer committed to diversity and inclusion. If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Our team will directly work with you to ensure that you can fully participate in the process.


REQUIREMENTS

    ABOUT THE COMPANY

    The Big Picture: Build Your Future with a Company on the Rise


    Insight Pest Solutions is one of the fastest growing residential home service companies in Canada, and we’re just getting started. With that growth comes real opportunity for driven, self motivated individuals who want more than just a job.

    We’re looking for people ready to grow their careers alongside a company expanding across the country and into new markets.


    As a Junior Technician, you’re not just providing a service, you’re building trust. You’re the face of the company in our customers’ homes, delivering expertise, professionalism, and peace of mind. From identifying pest issues to recommending effective solutions, your work ensures homeowners feel confident, comfortable, and cared for.


    We’re a company that’s always evolving. Through ongoing research and development, we continue to advance environmentally conscious products, safer methodologies, and smarter service delivery. Our seasonal prevention and home-maintenance programs help protect homes from mosquitoes, ants, wasps, ticks, spiders, and mice, and we’re constantly raising the bar on what great service looks like.