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Entry Level Helpdesk Jobs in Oregon (NOW HIRING)

Trilogy Enterprises

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Entry Level Sales Representative

Aloha, OR · On-site

$45K - $65K/yr

... Entry-Level B2B Sales Representatives ... In this role, you'll work directly with small and medium-sized business owners, helping them ...

TEEMA

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Entry level - Service Desk / Help Desk Analyst

Bend, OR · On-site

$20 - $25/hr

Help Desk Analyst Location: Bend, Oregon (100% Onsite) Position Type: Full-Time, Entry-Level Schedule: Flexible shifts available Monday - Saturday (operating window: 5:00 AM - 9:00 PM) Authorization ...

TEEMA

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Entry level - Service Desk / Help Desk Analyst

Bend, OR · On-site

$20 - $25/hr

Help Desk Analyst Location: Bend, Oregon (100% Onsite) Position Type: Full-Time, Entry-Level Schedule: Flexible shifts available Monday - Saturday (operating window: 5:00 AM - 9:00 PM) Authorization ...

TEEMA

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Entry level - Service Desk / Help Desk Analyst

Bend, OR · On-site

$20 - $25/hr

Help Desk Analyst Location: Bend, Oregon (100% Onsite) Position Type: Full-Time, Entry-Level Schedule: Flexible shifts available Monday - Saturday (operating window: 5:00 AM - 9:00 PM) Authorization ...

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All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Oregon

Entry Level Helpdesk information

See Oregon salary details

$13

$24

$35

How much do entry level helpdesk jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for entry level helpdesk in Oregon is $24.48, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $27.45 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Oregon?

The most popular types of Helpdesk jobs in Oregon are:

What cities in Oregon are hiring for Entry Level Helpdesk jobs?

Cities in Oregon with the most Entry Level Helpdesk job openings:

Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Oregon as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, and 5% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $50,912 per year, or $24.5 per hour.

Entry Level Sales Representative

Aloha, OR • On-site

Trilogy Enterprises
See more jobs at Trilogy Enterprisesexternal

$45K - $65K/yr

Full-time

Posted 24 days ago

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Job description

Trilogy Enterprises | Portland, OR | Full-Time


Looking to build a career where your effort directly impacts your success? Trilogy Enterprises is growing our Portland team and looking for motivated, competitive individuals to join us as Entry-Level B2B Sales Representatives.

In this role, you'll work directly with small and medium-sized business owners, helping them identify telecommunications and technology solutions that fit their business needs. No previous sales experience is required—we provide paid training, ongoing mentorship, and a clear path for career growth.

If you're someone who enjoys working with people, setting goals, and challenging yourself to improve, we'd love to meet you.


What You'll Do:

  • Meet with small and medium-sized business owners to understand their business communication needs
  • Educate prospective clients on business telecommunications and connectivity solutions
  • Build and maintain professional relationships throughout the sales process
  • Manage a designated territory while working toward individual and team sales goals
  • Participate in daily sales meetings, coaching, and professional development
  • Collaborate with a supportive, team-oriented environment focused on continuous improvement


What We Offer:

  • Uncapped commission
  • Paid, hands-on sales training
  • Performance-based advancement opportunities
  • Ongoing leadership development and mentorship
  • Team-building events and networking opportunities
  • A positive, competitive culture that recognizes hard work and results


What We're Looking For:

  • Strong communication and relationship-building skills
  • Self-motivated with a competitive mindset
  • Positive attitude and willingness to learn
  • Ability to work independently and as part of a team
  • Previous sales, customer service, hospitality, or retail experience is helpful but not required


At Trilogy Enterprises, we believe in promoting from within. As we continue to grow, we're looking for individuals who want more than just a job—they're looking for a long-term opportunity to develop professionally and grow into leadership positions.

Apply today to learn more about our Entry-Level B2B Sales Representative opportunity. Interviews are currently being scheduled.