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Entry Level Helpdesk Jobs in Eugene, OR (NOW HIRING)

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Entry Level Helpdesk information

See Eugene, OR salary details

$12

$22

$33

How much do entry level helpdesk jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for entry level helpdesk in Eugene, OR is $22.86, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Eugene, OR?

The most popular types of Helpdesk jobs in Eugene, OR are:

What cities near Eugene, OR are hiring for Entry Level Helpdesk jobs?

Cities near Eugene, OR with the most Entry Level Helpdesk job openings:

Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Eugene, OR as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,361 per year, or $23.3 per hour.

Entry-Level Sales Representative

Devine Business Group

Springfield, OR • On-site

$65K - $85K/yr

Full-time, Contractor

Re-posted 2 days ago

Job description

Entry-Level Sales Representative

Devine Business Group is seeking driven and professional independent contractors for an entry-level, business-to-business sales position focused on supplemental insurance products. This opportunity is built for individuals who are committed to excellence, self-mastery, and measurable success.

Our ideal candidate is ambitious, goal-oriented, and takes pride in being recognized for their growth and performance. You are self-directed, organized, and motivated by both individual achievement and the opportunity to grow within a high-performance environment. You bring a polished, professional presence and a creative approach to solving problems and achieving results.

Position Overview

In this direct sales role, you will engage with local businesses directly, offering supplemental insurance solutions that help protect and support their employees. Your efforts will have a meaningful impact on the community, fostering stronger business relationships and contributing to local economic development.

You will be supported every step of the way by a dedicated team committed to your success. Through comprehensive training, access to CRM tools, ongoing mentorship, and licensing fee reimbursement, we ensure you have the resources needed to build mastery and advance your career.

Compensation and Benefits

  • $65,000$85,000 annually (full-time)

  • Starting weekly draw that shifts into uncapped commission and bonuses opportunities

  • CRM system and sales training provided

  • Licensing assistance and reimbursement once certain metrics are met (state fees)

Schedule and Location

  • Monday to Friday, with weekends as needed

  • In-person, business-to-business field work

This role is ideal for professionals who are not only results-driven but also seek to distinguish themselves through a blend of excellence, individuality, and creative execution.

If you are ready to take ownership of your career and achieve your goals in a performance-based environment, apply now to join Devine Business Group.

Learn more at: http://www.thedevinebusinessgroup.com