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Entry Level Help Desk Jobs in Bolingbrook, IL (NOW HIRING)

Part Time Studio Coordinator

Chicago, IL · On-site

$13.50 - $17.50/hr

This SC role is an entry-level position which will allow you to learn the business and develop the ... Help Desk; Submit facilities tickets when on dutyand communicate follow up needs to Studio Manager ...

We are looking for candidates to bring on to our team to help as concierge, and front desk ... This position is an entry level position, so no front desk experience is necessary, however we do ...

SPA CONCIERGE

Aurora, IL · On-site

$13.25 - $16.50/hr

You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping ... The front desk is more than a point of entry-it is the threshold to restoration. Summary We're ...

SPA CONCIERGE

Aurora, IL · On-site

$13.25 - $16.50/hr

You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping ... The front desk is more than a point of entry-it is the threshold to restoration. Summary We're ...

Temporary Receptionist

Chicago, IL · On-site

$20 - $25/hr

LaSalle Network is hiring a Temporary Receptionist to provide front desk coverage for a well ... helped organizations hire faster and connect top talent with opportunities, from entry-level ...

Temporary Receptionist

Chicago, IL · On-site

$20 - $22/hr

LaSalle Network is hiring a Temporary Receptionist to provide front desk coverage for a well ... helped organizations hire faster and connect top talent with opportunities, from entry-level ...

SPA CONCIERGE

Aurora, IL · On-site

$17/hr

You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping ... The front desk is more than a point of entry--it is the threshold to restoration. Summary We're ...

SPA CONCIERGE

Aurora, IL · On-site

$17/hr

You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping ... The front desk is more than a point of entry-it is the threshold to restoration. Summary We're ...

You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping ... The front desk is more than a point of entry-it is the threshold to restoration. Summary We're ...

You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping ... The front desk is more than a point of entry-it is the threshold to restoration. Summary We're ...

SPA CONCIERGE

Aurora, IL · On-site

$17/hr

You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping ... The front desk is more than a point of entry-it is the threshold to restoration. Summary We're ...

SPA CONCIERGE

Aurora, IL · On-site

$17/hr

You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping ... The front desk is more than a point of entry-it is the threshold to restoration. Summary We're ...

Showing results 21-40

Entry Level Help Desk information

See Bolingbrook, IL salary details

$12

$22

$33

How much do entry level help desk jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for entry level help desk in Bolingbrook, IL is $22.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $25.67 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
What are the most commonly searched types of Help Desk jobs in Bolingbrook, IL? The most popular types of Help Desk jobs in Bolingbrook, IL are:
What cities near Bolingbrook, IL are hiring for Entry Level Help Desk jobs? Cities near Bolingbrook, IL with the most Entry Level Help Desk job openings:
Infographic showing various Entry Level Help Desk job openings in Bolingbrook, IL as of August 2026, with employment types broken down into 6% Internship, 81% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,617 per year, or $22.9 per hour.

Entry Level Technical Support Analyst

TOGA Technology

Naperville, IL • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago


Job description

Description:

TOGA Technology is looking for a Technical Support Analyst to support our retail SMB clients


As a Technical Support Analyst, you will provide support to retail customers and business users to make TOGA Technology an industry leader. Your excellent knowledge of troubleshooting and customer service skills will bring you success.


TOGA Technology is an excellent place to collaborate in a fast-paced environment.


Job Requirements


Hours: Anytime between 7am-10pm CST AND must have weekend availability, Schedule is subject to change based on business needs


· Previous experience working in a call center or help desk environment preferred

· Experience in data entry or with an IT Retailer or Supplier (e.g., Best Buy, Geek Squad, Office Max)

· Excellent communication and customer service skills

· Knowledge of Windows and Office 365

· Knowledge of CSP and Microsoft Partner Center

· Managing several priorities in an ever-changing environment

· Plan, develop, and implement training on products and sales techniques

· Strong verbal, written, and presentation skills

· Reliable transportation to the office on weekdays

· Any certifications such as A+ or MTA preferred


Skills


· Must be organized and self-motivated

· High energy personality

· Ability to motivate team members to meet or exceed expectations through positive reinforcement

· Goal oriented


Responsibilities


· Responsible for maintaining a professional relationship with clients

· Proprietary troubleshooting techniques to resolve a customer’s technical issues

· Deliver service and support to end-users via phone

· Documenting call history for service events

· Have a working knowledge of client processes


Compensation


· $16-18/hr. Base on Experience and Qualifications

· Paid time off

· Comprehensive benefits including Health, Dental, Vision, Life Insurance, and 401(k)

· Paid training and advancement opportunities


Equal Opportunity


TOGA Technology is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.

Requirements: