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Entry Level Help Desk Jobs in Bolingbrook, IL (NOW HIRING)

Servpro

Fire & Water Restoration Technician CHICAGO

Chicago, IL · On-site

$16.75 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Opportunities to move from entry-level to management * Best training available - no industry ... behind a boring desk and puts you right in the middle of helping clients put their homes ...

Servpro

Fire & Water Restoration Technician CHICAGO

Chicago, IL · On-site

$16.75 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Opportunities to move from entry-level to management * Best training available no industry ... behind a boring desk and puts you right in the middle of helping clients put their homes ...

Franklin Properties Inc

Be Seen First

Front Office Administrative Assistant

Addison, IL · On-site

$18 - $22/hr

  • Medical

This is an entry-level position with opportunities for long-term career growth. If you enjoy ... Help create marketing content that promotes our company, properties, and construction projects.

New

Franklin Properties Inc

Be Seen First

Front Office Administrative Assistant

Addison, IL · On-site

$18 - $22/hr

  • Medical

This is an entry-level position with opportunities for long-term career growth. If you enjoy ... Help create marketing content that promotes our company, properties, and construction projects.

New

Phaidon International

Recruitment Consultant

Chicago, IL · On-site

$45K/yr

Experienced Sales Consultant | Entry Level - Summer Start Location: Chicago, IL- Loop Compensation ... You've built a desk. You've got the track record, the relationships, and resilience to back it up.

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All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Bolingbrook, IL

Entry Level Help Desk information

See Bolingbrook, IL salary details

$12

$22

$33

How much do entry level help desk jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for entry level help desk in Bolingbrook, IL is $22.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $25.67 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What are the most commonly searched types of Help Desk jobs in Bolingbrook, IL?

The most popular types of Help Desk jobs in Bolingbrook, IL are:

What cities near Bolingbrook, IL are hiring for Entry Level Help Desk jobs?

Cities near Bolingbrook, IL with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Bolingbrook, IL as of August 2026, with employment types broken down into 6% Internship, 81% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,617 per year, or $22.9 per hour.

Fire & Water Restoration Technician CHICAGO

Servpro

Chicago, IL • On-site

$16.75 - $20.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

We take care of people, who take care of people.

Ready to experience new career growth and the joy of helping others? Come join our team. SERVPRO® offers the satisfaction of helping those who need it most, along with benefits such as:

  • Premium compensation + overtime and bonus potential
  • Opportunities to move from entry-level to management
  • Best training available – no industry experience required
  • Company paid certifications and professional development
  • Health benefits to include medical, dental and vision
  • Holidays and PTO
  • 401k
  • Team environment with supportive management


As part of one of the largest franchise systems in the country, SERVPRO® of Wheaton/Glen Ellyn/Lisle is looking for a Mitigation Technician to join our team at our Naperville location. As a mitigation technician, you will work mainly at client job sites to aid in mitigating personal or commercial property loss and/or damage from:

  • Water
  • Fire
  • Mold
  • Weather
  • Biohazard


As a mitigation technician, your job duties include but are not limited to:

  • Water extraction
  • Cleaning, sanitizing and deodorizing
  • Placing and operating loss mitigation equipment such as blowers, fans, dehumidifiers, air scrubbers, and heaters
  • Rolling up carpet
  • Cutting and removing drywall
  • Repairs and minor construction
  • Board-up and tarping
  • Cleaning up and throwing out damaged debris and materials
  • Smoke and soot removal
  • Mold containment and/or removal
  • Cleaning contents and personal property
  • Use and application of appropriate professional cleaning products


 Position Requirements

  • Valid driver’s license
  • Authorized to Work in the United States
  • At least 18 years of age
  • Overtime when needed
  • On Call Duties


Skills/Physical Demands/Competencies

  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents
  • Ability to successfully complete a background check subject to applicable law

If you are looking for a quick pace job that gets you out from behind a boring desk and puts you right in the middle of helping clients put their homes, businesses and lives back together, then apply now!


Each SERVPRO® Franchise is Independently Owned and Operated. 


All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise.  Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.