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Entry Level Help Desk Support Jobs in Waterloo, ON

Ritchie Bros.

Field Inspector I- Part-Time

Amaranth, ON · On-site

The Part Time Field Inspector (Level 1)'s primary role will be to support inspection tasks for RBA ... Additional responsibilities involve organizing materials, helping prepare equipment for sale and ...

Ritchie Bros.

Field Inspector I- Part-Time

Amaranth, ON · On-site

The Part Time Field Inspector (Level 1)'s primary role will be to support inspection tasks for RBA ... Additional responsibilities involve organizing materials, helping prepare equipment for sale and ...

ALS

Junior Machine Learning Engineer

Waterloo, ON · On-site

CA$80K - CA$95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support the development and deployment of machine learning and AI models across ALS business ... Ability to sit at a desk and perform general office work for extended periods, with periodic ...

Amrize

Quality Control Technician

Brantford, ON · On-site

  • Medical

  • Dental

  • Life

  • Retirement

Join Amrize as a Quality Control Technician and help construct what's next. If you're ready to put ... This is an entry-level position that gives a good opportunity to build a solid career at Amrize.

Carmen's Group

Banquet Server - River's Edge

Paris, ON · On-site

... desk, preparing comfortable guest rooms, serving exceptional meals in our restaurant, or supporting ... Helping create unforgettable experiences for guests celebrating life's special moments * Performing ...

GHD

Laboratory Technician Co-op

Waterloo, ON · Hybrid

Join our team of globally connected specialists to help solve complex transport challenges and ... This is an entry-level contract position, but intermediate and senior roles are available based on ...

Goodlifefitness

Fit4Less Host - Milton Mall

Milton, ON · On-site

Informs and works with the manager for progress relating to customerservice and escalation support ... Help Protect Yourself Against Recruitment Fraud Many companies are experiencing an increase in ...

Carmen's Group

Event Supervisor - River's Edge

Paris, ON · On-site

... desk, preparing inviting guest rooms, serving exceptional meals in our restaurant, or supporting ... Acting as the primary point of contact during events, you will help create memorable experiences ...

Goodlifefitness

Fit4Less Host - Stratford

Stratford, ON · On-site

Informs and works with the manager for progress relating to customerservice and escalation support ... Help Protect Yourself Against Recruitment Fraud Many companies are experiencing an increase in ...

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Showing results 41-60

All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Waterloo, ON

Entry Level Help Desk Support information

See Waterloo, ON salary details

$9

$15

$19

How much do entry level help desk support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry level help desk support in Waterloo, ON is $15.46, according to ZipRecruiter salary data. Most workers in this role earn between $13.45 and $17.48 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Waterloo, ON?

For Entry Level Help Desk Support jobs in Waterloo, ON, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Waterloo, ON look for?

The top searched job categories for Entry Level Help Desk Support jobs in Waterloo, ON are:

What cities near Waterloo, ON are hiring for Entry Level Help Desk Support jobs?

Cities near Waterloo, ON with the most Entry Level Help Desk Support job openings:

Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Waterloo, ON as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $32,157 per year, or $15.5 per hour.

Tired of Your Income Being Capped? Work from Home Opportunity

AO Garcia Agency

Cambridge, ON • Remote

Full-time

Re-posted 18 days ago

Job description

Build a Meaningful Career-From the Comfort of Home

Are you looking for more than just a job? Do you want a career where you can make a meaningful impact, enjoy the flexibility of working from home, and grow with a supportive organization?

We're seeking motivated, compassionate individuals to join a growing team in the financial services industry. In this role, you'll help individuals and families better understand the benefits and protection available to them while building a rewarding long-term career.

Why Join Us? Remote Work

Work from the comfort of your home with the flexibility to maintain a healthy work-life balance.

Make a Positive Impact

Help clients make informed decisions that support their financial well-being and provide peace of mind for their families.

Career Growth

Take advantage of ongoing training, mentorship, and performance-based advancement opportunities designed to help you reach your full potential.

Supportive Team Culture

Join a collaborative team that values integrity, professionalism, and continuous learning.

Comprehensive Training

No matter where you are in your career, you'll receive the tools, coaching, and support needed to succeed.

What We're Looking For
  • A genuine passion for helping others
  • Excellent communication and relationship-building skills
  • Self-motivated with the ability to work independently
  • Strong organizational and time-management skills
  • High ethical standards and professionalism
  • Positive attitude with a willingness to learn and grow
Why This Opportunity Stands Out
  • 100% Remote Position
  • Flexible Work Schedule
  • Comprehensive Training & Mentorship
  • Performance-Based Career Advancement
  • Collaborative and Supportive Team Environment
  • Opportunity to Build a Meaningful, Long-Term Career
Ready to Make an Impact?

If you're looking for a career where you can grow professionally while helping others, we'd love to hear from you.

Apply today and take the next step toward a flexible, rewarding career where your work truly makes a difference.

Please Note:

  • All interviews are conducted virtually via Zoom.
  • Global Elite Empire Consultants is an independent third-party recruiting firm and is not an insurance agency.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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