2

Entry Level Help Desk Support Jobs in Waterloo, ON

Client Care Coordinator

Cambridge, ON · On-site

CA$19 - CA$24/hr

... helping them rediscover all the emotions of sound. Compensation: $19-$24/hour + incentive ... Monday-Friday, 8:30 am-5:00 pm, supporting both Cambridge, ON (3 days/week) and Cambridge ...

Retail Key Holder

Waterloo, ON · On-site

CA$21.85/hr

In this entry-level management role, you'll oversee daily operations, support sales goals, and help maintain the store's premium shopping environment. Whether you're looking to advance your Retail ...

The Part Time Field Inspector (Level 1)'s primary role will be to support inspection tasks for RBA ... Additional responsibilities involve organizing materials, helping prepare equipment for sale and ...

... helping locate merchandise, supporting purchase decisions, and resolving or referring customer ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...

... helping locate merchandise, supporting purchase decisions, and resolving or referring customer ... desk and other areas of the store. Stocking and Modular Execution Stocks merchandise and picks ...

New

Satisfaction of helping those in need * Competitive compensation Qualifications * Completion of ... Triage the calls to forward to appropriate desk for response. * Provide a compassionate and ...

... desk, preparing comfortable guest rooms, serving exceptional meals in our restaurant, or supporting ... Helping create unforgettable experiences for guests celebrating life's special moments * Performing ...

Join Amrize as a Quality Control Technician and help construct what's next. If you're ready to put ... This is an entry-level position that gives a good opportunity to build a solid career at Amrize.

Showing results 41-60

Entry Level Help Desk Support information

See Waterloo, ON salary details

$9

$15

$19

How much do entry level help desk support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level help desk support in Waterloo, ON is $15.46, according to ZipRecruiter salary data. Most workers in this role earn between $13.45 and $17.48 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Waterloo, ON?

For Entry Level Help Desk Support jobs in Waterloo, ON, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Waterloo, ON look for?

The top searched job categories for Entry Level Help Desk Support jobs in Waterloo, ON are:

What cities near Waterloo, ON are hiring for Entry Level Help Desk Support jobs?

Cities near Waterloo, ON with the most Entry Level Help Desk Support job openings:

Infographic showing various Entry Level Help Desk Support job openings in Waterloo, ON as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 30% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $32,157 per year, or $15.5 per hour.

Electrician ($50.37 /hr.) - Night Shift

PepsiCo

Cambridge, ON • On-site

CA$50.37/hr

Temporary

Re-posted 4 days ago


PepsiCo rating

7.5

Company rating: 7.5 out of 10

Based on 904 frontline employees who took The Breakroom Quiz

153rd of 445 rated food and drinks producers


Job description

Overview

About Us:PepsiCo is a leading global food and beverage company, recognized by our broad portfolio of powerful brands including Lay's, Doritos, Tostitos, Pepsi, Aquafina, Quaker and Gatorade to name a few. 

PepsiCo’s mission is to create smiles with every sip and every bite. We are committed to bringing our beloved consumer brands to market while doing good for the planet and our communities. Our people are critical to our success and by supporting their personal growth and development and providing them with the tools they need to succeed, PepsiCo Canada is a company you’ll be proud to join! With six manufacturing facilities, 50 major distribution centers and 70,000+ customers from coast to coast, we're constantly searching for committed, hardworking individuals to help build our team. 

PepsiCo Foods Canada has a current opening at the Frito Lay Facility in Cambridge, ON for a Licensed Electrician 

Compensation: $50.37 per hour (Plus shift premiums) 
Shift: Monday – Friday (11pm – 7am)  


Responsibilities
  • Maintenance of site equipment 
  • Completion of preventative and predictive maintenance inspections and electrical and/or mechanical repairs for all equipment within area of responsibility 
  • Execute daily assigned work 
  • Manage through emergency breakdowns 
  • Support in root cause and prevention of future downtime events 
  • Work collaboratively with operators and other classifications across the site to reduce downtime, safety and quality risks 
  • Effective communication for shift crossovers, work order feedback, production meetings, and activity coordination between other shifts 
  • Above average trouble shooting skills and ability to resolve issues in a diverse, fast paced environment 

Qualifications
  • Must currently possess a valid Electrical license in the province of Ontario (309A or 442) with certificate of apprenticeship as an asset  
  • Secondary trade license would be an asset with associated pay incentive 
  • Knowledge of PLC and control systems strongly preferred 
  • Familiarity with Computerized Maintenance Management Systems (CMMS) for tracking work orders and recording hours 
  • Strong work ethic, with a positive attitude and motivation to succeed in a team environment 
  • Demonstrated continuous improvement mindset with a focus on safety, efficiency, and reliability 
  • Exceptional communication skills and basic computer literacy  
  • Physically capable of lifting up to 50lbs as required 

 

What you can expect from us 

  • Competitive compensation and comprehensive benefits tailored to support your well-being 
  • A dynamic and inclusive culture that promotes you to bring your whole self to work 
  • A supportive and collaborative team invested in your growth and development 
  • An opportunity to be meaningful and impactful within your work and projects 
  • An opportunity to give back to the community with our Always on Volunteer 360 Program 
  • An organization that aims to use their scale, reach and expertise to build a more sustainable world 

PepsiCo may use Artificial Intelligence as part of its hiring process. Specifically, we may use AI-based tools to screen, assess, or select applicants. 

This posting is for an existing vacancy. 

Qualifications:
  • Must currently possess a valid Electrical license in the province of Ontario (309A or 442) with certificate of apprenticeship as an asset  
  • Secondary trade license would be an asset with associated pay incentive 
  • Knowledge of PLC and control systems strongly preferred 
  • Familiarity with Computerized Maintenance Management Systems (CMMS) for tracking work orders and recording hours 
  • Strong work ethic, with a positive attitude and motivation to succeed in a team environment 
  • Demonstrated continuous improvement mindset with a focus on safety, efficiency, and reliability 
  • Exceptional communication skills and basic computer literacy  
  • Physically capable of lifting up to 50lbs as required 

 

What you can expect from us 

  • Competitive compensation and comprehensive benefits tailored to support your well-being 
  • A dynamic and inclusive culture that promotes you to bring your whole self to work 
  • A supportive and collaborative team invested in your growth and development 
  • An opportunity to be meaningful and impactful within your work and projects 
  • An opportunity to give back to the community with our Always on Volunteer 360 Program 
  • An organization that aims to use their scale, reach and expertise to build a more sustainable world 

PepsiCo may use Artificial Intelligence as part of its hiring process. Specifically, we may use AI-based tools to screen, assess, or select applicants. 

This posting is for an existing vacancy. 

Education:UNAVAILABLEEmployment Type: TEMPORARY

What PepsiCo employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


PepsiCo logo

About PepsiCo

Sourced by ZipRecruiter

PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated $86 billion in net revenue in 2022, driven by a complementary beverage and convenient foods portfolio that includes Lay's, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Purchase, NY, US

Year founded

1965