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Entry Level Help Desk Support Jobs in Waterloo, ON

Senior Desktop Engineer

Guelph, ON ยท Hybrid

CA$40 - CA$50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Log and manage incoming tickets using Service Desk Plus or similar ticketing systems. Escalate ... Help set up and support mobile phones and smart devices. * Knowledge Sharing: Maintain accurate ...

... helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

... helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of ... In this entry-level retail role, you'll engage with customers, provide exceptional customer service ...

... desk reception, visitor experience, administrative, office services, and workplace support to ... Help control operating expenses by monitoring supply usage, obtaining pricing where required, and ...

Entry Level CNC Operator

Paris, ON

CA$22/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive--at work and at home. Our offerings include: * Competitive compensation with performance ...

Entry Level CNC Operator

Paris, ON ยท On-site

CA$22/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive-at work and at home. Our offerings include: * Competitive compensation with performance ...

It's not a desk job. It's not light work. It's about keeping the warehouse running by doing the ... Help manually load or unload 53-foot trailers, each loaded with up to 1,000 tires. * Lift and move ...

In this entry-level management role, you'll oversee daily operations, support sales goals, and help maintain the store's premium shopping environment. Whether you're looking to advance your Retail ...

In this entry-level management role, you'll oversee daily operations, support sales goals, and help maintain the store's premium shopping environment. Whether you're looking to advance your Retail ...

Showing results 21-40

Entry Level Help Desk Support information

See Waterloo, ON salary details

$9

$15

$19

How much do entry level help desk support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level help desk support in Waterloo, ON is $15.46, according to ZipRecruiter salary data. Most workers in this role earn between $13.45 and $17.48 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Waterloo, ON?

For Entry Level Help Desk Support jobs in Waterloo, ON, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Waterloo, ON look for?

The top searched job categories for Entry Level Help Desk Support jobs in Waterloo, ON are:

What cities near Waterloo, ON are hiring for Entry Level Help Desk Support jobs?

Cities near Waterloo, ON with the most Entry Level Help Desk Support job openings:

Infographic showing various Entry Level Help Desk Support job openings in Waterloo, ON as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $32,157 per year, or $15.5 per hour.

Dental Administrator and Treatment Coordinator

MHMI

Waterloo, ON โ€ข On-site

CA$19 - CA$25/hr

Full-time

Re-posted yesterday


Job description

Dental Front Desk Adminstrator/Treatment Coordinator - Toothworks Dental Clinic

Are you passionate about supporting a team dedicated to providing top notch dental care, and helping patients understand their treatments? Are you ready to be a big part of giving our patients an exceptional dental care experience? If these questions make you smile, read on! We’ve got the ideal job for you working at our Waterloo location.

Your Role as a Front Desk Administrator/Treatment Coordinator

This role is the face and voice of our clinic, whether on the phone or welcoming patients at the front reception desk, you will help set the precedence. Must have a personality that quickly puts people at ease. Be enthusiastic about working for our patients and making dentistry fun. Must have a strong, independent work ethic and the ability to also work well as part of our team. Previous dental experience and computer competency is MANDATORY, as we operate digitally. Must have an “I’ll do whatever is needed” kind of attitude about work and responsibilities.

Key skills and tasks for success in the position include:

Oversee the daily operations of our dental office, verify and send insurance claims, explain treatment (Invisalign), manage collections, schedule appointments and strive to achieve operational goals and miscellaneous operations expenses.

Days - Monday to Saturday

QUALIFICATIONS

Must have previous dental experience.

Must be proficient with computers and previous dental practice management software experience would be considered an assett.

Be able to run a multi-line phone system.

Positive attitude.

Dependability.

Ability to leave 'life' at the door, and bring your best self to work everyday.