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Entry Level Help Desk Support Jobs in Paramus, NJ

TEKsystems

Help Desk Analyst

Harrison, NY · On-site

$28 - $32/hr

Description This specific apps support position is looking for someone who comes from an IT ... Skills Application support, Help desk, Customer service Top Skills Details Application support,Help ...

Forhyre

Helpdesk Specialist

New York, NY · On-site

Proven working experience in providing help desk support * Proficiency in English * Working knowledge of help desk software, databases and remote control * Strong client-facing and communication ...

TEKsystems

Help Desk Analyst

Harrison, NY

$28 - $32/hr

Description This specific apps support position is looking for someone who comes from an IT ... Skills Application support, Help desk, Customer service Top Skills Details Application support,Help ...

eMazzanti Technologies

IT Help Desk

Hoboken, NJ · On-site

... level 2 help desk support to expanding client base. We're growing by double digits, offer ... You'll be part of a team that supports each other and works together to ensure customer ...

eMazzanti Technologies

IT Help Desk

Hoboken, NJ · On-site

... level 2 help desk support to expanding client base. We're growing by double digits, offer ... You'll be part of a team that supports each other and works together to ensure customer ...

tilebar11

IT Help Desk - Showrooms

New York, NY

This is not an entry-level position. You bring at least five years of hands-on support experience ... General Help Desk Support • Provide Level 2 support to TileBar team members across corporate and ...

TileBar

IT Help Desk - Showrooms

New York, NY · On-site

$80K - $90K/yr

This is not an entry-level position. You bring at least five years of hands-on support experience ... General Help Desk Support • Provide Level 2 support to TileBar team members across corporate and ...

New York Cloud Apps

Help Desk Engineer

New York, NY

The Help Desk Engineer (HDE) is an experience IT support technician working in a service representative capactity for a variety of clients. The Help Desk Engineer is responsible for first-line ...

The Rockridge Group

Help Desk Technician

Hackensack, NJ

$21.75 - $29.50/hr

Help Desk Technician Location: New Jersey Office Summary: Seeking a Help Desk Technician to join ... Troubleshooting, support and provide general assistance to senior technical staff. * Setup video ...

The Rockridge Group

Help Desk Technician

Hackensack, NJ · On-site

$21.75 - $29.50/hr

TITLE: HELP DESK TECHNICIAN POSITION: FULL TIME JOB SUMMARY: Prominent Mid Atlantic law firm with ... Troubleshooting, support and provide general assistance to senior technical staff. * Setup video ...

Solomon Page

Help Desk Analyst

Brooklyn, NY · On-site

$23 - $26/hr

Our client is seeking a Help Desk Analyst to support corporate, retail, and warehouse users across the organization. Reporting to the IT Service Manager, this role will provide technical support ...

GroundWidgets

Software Support Analyst & Help Desk

Paramus, NJ · On-site

$20.75 - $28.25/hr

The Software Support Analyst/Help Desk plays a key role in improving and maintaining the satisfaction of our customers. Customer service, incident management and issue management are the key elements ...

GroundWidgets

Software Support Analyst & Help Desk

Paramus, NJ · On-site

$20.75 - $28.25/hr

The Software Support Analyst/Help Desk plays a key role in improving and maintaining the satisfaction of our customers. Customer service, incident management and issue management are the key elements ...

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Showing results 21-40

All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Paramus, NJ

Entry Level Help Desk Support information

See Paramus, NJ salary details

$10

$21

$33

How much do entry level help desk support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level help desk support in Paramus, NJ is $21.09, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $23.37 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Paramus, NJ?

For Entry Level Help Desk Support jobs in Paramus, NJ, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Paramus, NJ look for?

The top searched job categories for Entry Level Help Desk Support jobs in Paramus, NJ are:

What cities near Paramus, NJ are hiring for Entry Level Help Desk Support jobs?

Cities near Paramus, NJ with the most Entry Level Help Desk Support job openings:

Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Paramus, NJ as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 16% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,873 per year, or $21.1 per hour.

IT Help Desk Support /End User Support

Cinter Technology Services

Manhattan, NY • On-site

$26 - $30/hr

Contractor

Retirement

Posted 5 days ago

Job description

• Job Details
• Job Title: IT Help Desk Support Specialist
• Client: Japanese Corporate thorugh Cinter (Staffing)
• Working Location: New York NY, 10016 (Onsite)
• Employment Type: Non-Exempt, W-2
• Salary: $26-30 / Per Hour (DOE)
• Benefit: 401K match, No insurance
• Working Hours : 9:00AM to 5:30PM (Include unpaid 1 hour lunch break) = 37.5 hours / per week
• Key Responsibilities:
  • Provides technical support for end-user customers and maintains communication via phone, email, or in-person, by analyzing and troubleshooting problems, as well as performing hardware and software installation and testing.
  • Maintains user manuals and internal documents to document processes, solutions, and environment for continuous improvement in operations.
  • Perform Server Administration support, such as monitoring.
  • Monitor network environment, including desktop and network maintenance, software installation, and troubleshooting.
  • Performs server administration, user account management, basic administration and troubleshooting activities.
  • Prioritizes incoming requests or issues, escalating to designated support teams as necessary.
  • Provides periodic IT training to users and participate in regional and global IT projects.

• The right candidate will possess:
  • Ability to work effectively based on management direction as well as to work as a strong team contributor.
  • Ability to communicate effectively with customers, internal technology teams and users with various skill levels.
  • Strong organization skills and be capable to deliver high quality of work.
  • Ability to learn quickly and efficiently as a team player, with minimum supervision.
  • Ability to multitask based on priority; Customer focused and detail oriented.

• Skills & Qualifications:
  • Bachelor's degree in Computer Science or related field; or equivalent work experience in the IT field.
  • At least 1-2 years of experience in end user support with Windows based LAN/WAN/Remote Access Support experience.
  • Extensive knowledge of various business software: Windows OS, Office365, Adobe Acrobat.
  • Experience with managing and troubleshooting iOS-based devices, Conference System, MS Surface and HP laptops.
  • ITFL Foundation, A+, Network+, Microsoft Product related certifications or other IT vendor certifications preferred but not required.
  • Proficient English communication skills are a must.

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