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Entry Level Email Chat Support Jobs in Portland, OR

Composites One

Customer Service Representative

Vancouver, WA · On-site

$22.50 - $24/hr

... support. You will maintain customer accounts and coordinate communication on active and back-orders ... Respond to inquiries received through phone, email, chat, B2B and/or written correspondence from ...

Composites One

Customer Service Representative

Vancouver, WA · On-site

$22.50 - $24/hr

... support. You will maintain customer accounts and coordinate communication on active and back-orders ... Respond to inquiries received through phone, email, chat, B2B and/or written correspondence from ...

Shoot 360

Be Seen First

Technical Support Specialist

Vancouver, WA · On-site

$50K - $54K/yr

... email or chat, until they've solved a technical issue. · Assist a new franchise with its ... Experience working with a support ticket or IT help desk software system * Basic IT networking ...

Aston Carter

Administrative Support

Newberg, OR · On-site

$24/hr

... phone / email supportApproximately 20% basic order entry and administrative supportCompiles ... Entry Level Job Type & Location This is a Contract position based out of Newberg, OR. Pay and ...

Logitech

Technical Support Engineer

Camas, WA · On-site +1

$70K/yr

Your Contribution: - Troubleshooting video conference system issues via phone, email, and chat. - Resolving escalated support tickets from the Tier 1 support team. - Assisting the Tier 1 support team ...

Biamp

Technical Support Specialist

Beaverton, OR

Provide technical support to customers via phone, email, and chat * Coordinate returns and repairs of Biamp products as necessary * Troubleshoot, diagnose, and resolve technical hardware and software ...

New

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All JobsEmail Chat Support JobsEntry Level Email Chat Support JobsEntry Level Email Chat Support Jobs in Portland, OR

Entry Level Email Chat Support information

What is entry level email chat support?

Entry level email chat support jobs involve assisting customers through email or online chat platforms. Employees in these roles respond to customer inquiries, resolve issues, and provide information about products or services. These positions typically require strong written communication skills, attention to detail, and the ability to multitask. Prior experience is often not required, making them suitable for those new to customer service. Training is usually provided to help new hires become familiar with company processes and systems.

What are the key skills and qualifications needed to thrive as an entry level email chat support representative?

To thrive as an Entry Level Email Chat Support Representative, you typically need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic computer literacy is often required. Patience, problem-solving abilities, and a customer-focused attitude help individuals stand out in this role. These skills ensure efficient, accurate, and empathetic support, leading to improved customer satisfaction and streamlined issue resolution.

What are some common challenges faced in an entry level email chat support role, and how can they be managed?

In an entry-level email chat support position, common challenges include handling a high volume of customer inquiries, managing time effectively while multitasking, and maintaining professionalism in written communication. To manage these challenges, it's helpful to develop strong organizational skills, use response templates appropriately, and stay updated on product or service knowledge. Team leaders and more experienced colleagues are valuable resources for guidance, and many companies provide training to help new hires adapt quickly to the pace and expectations of the support environment.

What is the difference between Entry Level Email Chat Support vs Customer Service Representative?

AspectEntry Level Email Chat SupportCustomer Service Representative
Primary Communication MethodEmail and live chatPhone, email, in-person
Work EnvironmentRemote or office-based, digital platformsCall centers, retail, office settings
Required SkillsWritten communication, tech-savvy, problem-solvingVerbal communication, interpersonal skills
Common CertificationsCustomer service or communication coursesNone typically required, but customer service training

Entry Level Email Chat Support focuses on digital communication via email and chat, often remotely, requiring strong written skills. Customer Service Representatives may handle calls and in-person interactions, emphasizing verbal skills. Both roles serve customer needs but differ mainly in communication channels and work environment.

What are the most commonly searched types of Email Chat Support jobs in Portland, OR?

The most popular types of Email Chat Support jobs in Portland, OR are:

What are popular job titles related to Entry Level Email Chat Support jobs in Portland, OR?

For Entry Level Email Chat Support jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Entry Level Email Chat Support jobs in Portland, OR look for?

The top searched job categories for Entry Level Email Chat Support jobs in Portland, OR are:

Entry Level Email Chat Support jobs near you
Infographic showing various Entry Level Email Chat Support job openings in Portland, OR as of July 2026, with employment types broken down into 55% Full Time, 8% Part Time, 1% Temporary, and 36% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution.

Sales Representative Entry-Level

Summit Business Group

Lake Oswego, OR • On-site

Full-time

Posted 22 days ago

Job description

Position: Sales Representative Entry-Level

Company Overview:

Join Summit Business Group, where we turn ambition and determination into success in the thriving world of insurance sales. At Summit, we believe in a collaborative, team-driven environment that promotes excellence, resilience, and a positive attitude. With our comprehensive training and ongoing support, you'll be empowered to achieve your career goals and make a meaningful impact.

Role Summary:

We're on the lookout for enthusiastic and driven individuals to join our sales team! This entry-level position is ideal for anyone eager to embark on a rewarding career, regardless of prior sales experience. We prioritize qualities like resilience, adaptability, and a genuine passion for helping others. If you possess a competitive spirit and a commitment to excellence, you'll thrive at Summit as you embrace new challenges and achieve success in insurance sales.

Ideal Candidate Profile:

  • Self-motivated and confident

  • Disciplined with a strong sense of purpose

  • Skilled at overcoming challenges and closing sales

  • Ready to commit to full-time hours

  • Proven track record of high performance in personal or professional pursuits

  • Passionate about making a positive difference

  • Thrives in a dynamic and fast-paced environment

Position Overview: As an insurance agent with us, you will be responsible for cultivating and managing your own client base. This role involves meeting with business owners and decision-makers to offer our suite of supplemental insurance products and services. You will receive comprehensive training and ongoing support to help you succeed in your assigned sales territory.

Responsibilities:

  • Respond to client inquiries via email and phone

  • Schedule and conduct client meetings to assess needs

  • Build and maintain relationships with local businesses

  • Generate new leads through cold calling and networking

  • Set and achieve monthly and quarterly sales goals

  • Collaborate with team members and managers as needed

  • Maintain accurate records of sales activities

Compensation and Benefits:

  • A competitive weekly draw pay with commission and bonuses from the start.

  • Access to quarterly and annual incentives such as trips, cash bonuses, and stock options.

  • Short sales cycle, typically less than 3 business days.

  • CRM and classroom and field training.

  • Licensing reimbursement (of state fees)

  • Extensive ongoing training and professional development opportunities

  • Opportunities for advancement and career growth

  • Supportive and inclusive company culture

Additional Qualifications:

  • Health & Life general lines license preferred (or willingness to obtain)

  • Bachelor's degree or equivalent work experience

  • Relevant sales experience considered a plus

How to Apply: If you are ready to embark on a fulfilling career in sales and make a difference in people's lives, we want to hear from you! Submit your resume and cover letter detailing your qualifications and why you are passionate about joining our team.

Summit is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals of all backgrounds to apply.

Visit us at: https://www.yoursummitinsurance.com/