Portland, OR · On-site
$17 - $23/hr
Your knack for clear communication, organization, and efficient time management is vital. * You ... Familiarity with and customer experience ticketing solutions & live chat platforms is highly ...
Portland, OR · On-site
$17 - $23/hr
Your knack for clear communication, organization, and efficient time management is vital. * You ... Familiarity with and customer experience ticketing solutions & live chat platforms is highly ...
$19 - $21/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product
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$19 - $21/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product
Portland, OR · On-site
$19 - $21/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product
Portland, OR · On-site
$19 - $21/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product
$19 - $21/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product
$19 - $21/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product
Portland, OR · Remote
$23 - $31.25/hr
Engaging with customers via phone calls, e-mail, live chat, and social mediaAdvocate for the end ... to manage multiple tasks in a fast pace environmentMust have a high level of interpersonal ...
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Portland, OR · Remote
$23 - $31.25/hr
Engaging with customers via phone calls, e-mail, live chat, and social mediaAdvocate for the end ... to manage multiple tasks in a fast pace environmentMust have a high level of interpersonal ...
Portland, OR · On-site
Engaging with customers via phone calls, e-mail, live chat, and social media * Advocate for the end ... Must be able to manage multiple tasks in a fast pace environment * Must have a high level of ...
Portland, OR · On-site
Engaging with customers via phone calls, e-mail, live chat, and social media * Advocate for the end ... Must be able to manage multiple tasks in a fast pace environment * Must have a high level of ...
Engaging with customers via phone calls, e-mail, live chat, and social media * Advocate for the end ... Must be able to manage multiple tasks in a fast pace environment * Must have a high level of ...
Engaging with customers via phone calls, e-mail, live chat, and social media * Advocate for the end ... Must be able to manage multiple tasks in a fast pace environment * Must have a high level of ...
Reporting to the Senior Manager of Digital Experience and Technology, this role is responsible for ... Interact in a friendly, positive, and intentional manner via email, live chat, and phone. Display ...
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Reporting to the Senior Manager of Digital Experience and Technology, this role is responsible for ... Interact in a friendly, positive, and intentional manner via email, live chat, and phone. Display ...
Reporting to the Senior Manager of Digital Experience and Technology, this role is responsible for ... Interact in a friendly, positive, and intentional manner via email, live chat, and phone. Display ...
Reporting to the Senior Manager of Digital Experience and Technology, this role is responsible for ... Interact in a friendly, positive, and intentional manner via email, live chat, and phone. Display ...
Reporting to the Senior Manager of Digital Experience and Technology, this role is responsible for ... Interact in a friendly, positive, and intentional manner via email, live chat, and phone. Display ...
Reporting to the Senior Manager of Digital Experience and Technology, this role is responsible for ... Interact in a friendly, positive, and intentional manner via email, live chat, and phone. Display ...
Reporting to the Senior Manager of Digital Experience and Technology, this role is responsible for ... Interact in a friendly, positive, and intentional manner via email, live chat, and phone. Display ...
Reporting to the Senior Manager of Digital Experience and Technology, this role is responsible for ... Interact in a friendly, positive, and intentional manner via email, live chat, and phone. Display ...
Reporting to the Senior Manager of Digital Experience and Technology, this role is responsible for ... Interact in a friendly, positive, and intentional manner via email, live chat, and phone. Display ...
Reporting to the Senior Manager of Digital Experience and Technology, this role is responsible for ... Interact in a friendly, positive, and intentional manner via email, live chat, and phone. Display ...
Oregon City, OR · On-site
$17 - $23.25/hr
Serve as a primary point of contact for customers across phone, email, live chat, SMS, social media ... Demonstrated accountability and ownership in managing customer cases, commitments, tasks, and ...
Oregon City, OR · On-site
$17 - $23.25/hr
Serve as a primary point of contact for customers across phone, email, live chat, SMS, social media ... Demonstrated accountability and ownership in managing customer cases, commitments, tasks, and ...
... phone, email, live chat, and customer site visits and contributing to the company's overall ... Use case management system for tracking customer engagements, issues, and problem resolution.
... phone, email, live chat, and customer site visits and contributing to the company's overall ... Use case management system for tracking customer engagements, issues, and problem resolution.
Respond to Live Chat, Information Desk, Online Banking and voice mail inquiries timely. * Promptly ... manager or attending a group interview, and possibly completing a work sample. If you require ...
Respond to Live Chat, Information Desk, Online Banking and voice mail inquiries timely. * Promptly ... manager or attending a group interview, and possibly completing a work sample. If you require ...
Vancouver, WA · On-site
$19.30 - $25.09/hr
Respond to Live Chat, Information Desk, Online Banking and voice mail inquiries timely. * Promptly ... manager or attending a group interview, and possibly completing a work sample. If you require ...
Vancouver, WA · On-site
$19.30 - $25.09/hr
Respond to Live Chat, Information Desk, Online Banking and voice mail inquiries timely. * Promptly ... manager or attending a group interview, and possibly completing a work sample. If you require ...
Vancouver, WA · On-site
$19.30 - $25.09/hr
Respond to Live Chat, Information Desk, Online Banking and voice mail inquiries timely. * Promptly ... manager or attending a group interview, and possibly completing a work sample. If you require ...
Vancouver, WA · On-site
$19.30 - $25.09/hr
Respond to Live Chat, Information Desk, Online Banking and voice mail inquiries timely. * Promptly ... manager or attending a group interview, and possibly completing a work sample. If you require ...
Employees are given paid training and support from management and peers through live interaction, phone, and/or chat, so you are always supported and supporting others. medi offers room for growth ...
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Employees are given paid training and support from management and peers through live interaction, phone, and/or chat, so you are always supported and supporting others. medi offers room for growth ...
Portland, OR · On-site
$2.1K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Portland, OR · On-site
$2.1K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Portland, OR · On-site
$2.1K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
Portland, OR · On-site
$2.1K/wk
With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single ... We are on a mission to help others live better and we do this by helping the healers of the world ...
$24.4K - $32.1K
4% of jobs
$32.1K - $39.7K
10% of jobs
$45.9K is the 25th percentile. Wages below this are outliers.
$39.7K - $47.4K
14% of jobs
$47.4K - $55K
16% of jobs
The median wage is $61.6K / yr.
$55K - $62.7K
7% of jobs
$62.7K - $70.4K
10% of jobs
$74.2K is the 75th percentile. Wages above this are outliers.
$70.4K - $78K
29% of jobs
$78K - $85.7K
4% of jobs
$85.7K - $93.4K
3% of jobs
$93.4K - $101K
1% of jobs
$101K - $108.7K
2% of jobs
$24.4K
$65.1K
$108.7K
A Live Chat Manager oversees a company's live chat operations, ensuring customer inquiries are handled efficiently and professionally. They manage a team of chat agents, optimize workflows, and implement strategies to improve response times and customer satisfaction. Their role also involves analyzing chat performance metrics, training staff, and integrating chat tools with other support systems.
A Live Chat Manager typically oversees a team of chat agents, monitors ongoing conversations, and ensures customers receive timely and accurate support. Their day often includes analyzing chat metrics to identify trends, holding coaching sessions with team members, updating chat scripts or FAQs, and collaborating with other departments like IT and marketing to resolve product issues. They may also handle escalated customer situations and coordinate training sessions to enhance team skills. This role requires balancing real-time supervision with long-term process improvements in a dynamic, customer-focused environment.
To excel as a Live Chat Manager, you need experience in customer service, team leadership, and performance analytics, often supported by a relevant bachelor's degree or equivalent work experience. Familiarity with live chat software (such as Zendesk or LiveChat), CRM tools, and ticketing systems is highly valuable, as is knowledge of basic reporting and workflow management platforms. Outstanding communication, problem-solving, and coaching skills help you effectively manage agents and ensure seamless customer interactions. These skills are crucial for maintaining high customer satisfaction, optimizing team performance, and driving continuous improvement in a fast-paced digital support environment.
The most popular types of Live Chat jobs in Portland, OR are:
For Live Chat Manager jobs in Portland, OR, the most frequently searched job titles are:
The top searched job categories for Live Chat Manager jobs in Portland, OR are:
Cities near Portland, OR with the most Live Chat Manager job openings:
$17 - $23/hr
Other
Posted 15 days ago
