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Live Chat Support Jobs in Portland, OR (NOW HIRING)

LaCrosse Footwear

Consumer Sales Specialist

Portland, OR · Remote

$23 - $31.25/hr

Engaging with customers via phone calls, e-mail, live chat, and social mediaAdvocate for the end consumer to ensure we are creating the best customer experienceUse creative problem-solving to find ...

Brilliant Earth

Sales Associate, Jewelry

Portland, OR

$19 - $21/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... We aim to support our growing families. Employees can utilize our paid parental leave to bond and ...

Brilliant Earth

Sales Associate, Jewelry

Portland, OR

$19 - $21/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... In addition to our giving back programs, our teams support local initiatives and spend time ...

Brilliant Earth

Sales Associate, Jewelry

Portland, OR · On-site

$19 - $21/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... We aim to support our growing families. Employees can utilize our paid parental leave to bond and ...

BENCHMADE

Customer Experience Representative

Oregon City, OR · On-site

$17 - $23.25/hr

Serve as a primary point of contact for customers across phone, email, live chat, SMS, social media direct messages, web forms, and other supported channels. * Own customer inquiries from initial ...

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All JobsLive Chat Support JobsLive Chat Support Jobs in Portland, OR

Live Chat Support information

See Portland, OR salary details

$13

$26

$44

How much do live chat support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for live chat support in Portland, OR is $26.54, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $30.10 per hour, depending on experience, location, and employer.

What is a live chat support?

A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.

What does a live chat support do?

A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.

What are the key skills and qualifications needed to thrive in live chat support?

To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.

What are the most commonly searched types of Live Chat Support jobs in Portland, OR?

The most popular types of Live Chat Support jobs in Portland, OR are:

What are popular job titles related to Live Chat Support jobs in Portland, OR?

For Live Chat Support jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Live Chat Support jobs in Portland, OR look for?

The top searched job categories for Live Chat Support jobs in Portland, OR are:

What cities near Portland, OR are hiring for Live Chat Support jobs?

Cities near Portland, OR with the most Live Chat Support job openings:

Live Chat Support jobs near you
Infographic showing various Live Chat Support job openings in Portland, OR as of August 2026, with employment types broken down into 82% Full Time, 10% Part Time, and 8% Contract. Highlights an 57% In-person, 9% Hybrid, and 34% Remote job distribution, with an average salary of $55,211 per year, or $26.5 per hour.

Consumer Sales Specialist

LaCrosse Footwear

Portland, OR • Remote

$23 - $31.25/hr

Full-time

Posted 17 days ago

Job description

Job DescriptionConsumer Sales Specialist The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.PRIMARY RESPONSIBILITY: To provide excellent customer service to LFI consumers through innovative problem solving and by providing timely information that exceeds customer expectations and enhances the company's brand loyalty, and growth. This position requires a high level of professionalism, including written and verbal communication, and system skills. ESSENTIAL FUNCTIONS OF THE POSITION (Other duties may be assigned.):Engaging with customers via phone calls, e-mail, live chat, and social mediaAdvocate for the end consumer to ensure we are creating the best customer experienceUse creative problem-solving to find solutions for customer issuesEducate and/or sell our product to the customerEntering customer information via Windows and cloud-based software7 hours of phone/email/chat/social responsibility per dayOTHER FUNCTIONS:Perform other duties, as assigned by Consumer Supervisor.POSITION REQUIREMENTS:Must be dependable and have a team first mentalityMust be self-motivated and accountable to peersMust have strong and efficient written and verbal communication skillsMust have strong problem-solving skillsMust be willing to conduct oneself in accordance with Company's Core ValuesMust be able to manage multiple tasks in a fast pace environmentMust have a high level of interpersonal skillsMust be able to accurately enter data into multiple systemsMust be able to empathize from the customer's point of viewQUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty exceptionally. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCE:College degree or equivalent experience1 - 2 years customer service experience preferredSocial media experience preferredTOOLS/EQUIPMENT USED:Ability to utilize computer systems to find information and problem solveBasic skill in Excel, MS Word, OutlookENVIRONMENTAL FACTORS / WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must occasionally work in distribution as business fluctuations warrant. The noise level of the work environment is usually moderate.REPORTING RELATIONSHIP: This position reports directly to a CRC SupervisorAll offers of employment are contingent upon successful completion of a pre-employment drug screen. As a federal contractor, we participate in E-Verify. LaCrosse Footwear, Inc. is an Equal Opportunity and Affirmative Action Employer that strives for and celebrates diversity in its workforce.
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