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Remote Live Chat Operator Jobs in Portland, OR (NOW HIRING)

Consultant

Portland, OR · Remote

$21 - $26/hr

Respond in a timely and professional manner to inbound calls, emails, and chat inquiries from ... Remote from home work; consistent internet connection required; professional home office with ...

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Remote Live Chat Operator information

See Portland, OR salary details

$6

$23

$54

How much do remote live chat operator jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote live chat operator in Portland, OR is $23.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.64 and $27.13 per hour, depending on experience, location, and employer.

What is a remote live chat operator?

A Remote Live Chat Operator is responsible for assisting customers through online chat platforms. They handle inquiries, provide support, and help resolve issues in real time, all while working from a remote location. This role requires strong typing skills, clear communication, and the ability to multitask efficiently. Many companies use live chat operators to improve customer service and enhance user experience.

What does a remote live chat operator do?

A typical day for a Remote Live Chat Operator involves managing multiple live chat conversations simultaneously, assisting customers with their questions, solving issues, and documenting each interaction within the company’s customer service system. You’ll often collaborate with team members or escalate complex cases to supervisors, but most interactions will be independently managed. The role usually follows a structured schedule, though shift flexibility may be available, and requires consistent focus to maintain quick response times. Regular communication with your remote team and ongoing training sessions are common, ensuring you stay up-to-date on products, services, and best practices.

What are the key skills and qualifications needed to thrive as a remote live chat operator?

To thrive as a Remote Live Chat Operator, you need strong written communication skills, fast and accurate typing, and proficiency in using computers or customer service platforms, often proven by a high school diploma or equivalent. Familiarity with live chat software such as Zendesk, Intercom, or Freshdesk is beneficial, and previous customer service experience or certifications can be an advantage. Excellent problem-solving abilities, patience, and a customer-oriented attitude help candidates excel in this role. These skills are vital for promptly resolving inquiries, ensuring customer satisfaction, and maintaining productivity in a remote environment.

What are the most commonly searched types of Live Chat Operator jobs in Portland, OR?

The most popular types of Live Chat Operator jobs in Portland, OR are:

What are popular job titles related to Remote Live Chat Operator jobs in Portland, OR?

For Remote Live Chat Operator jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Remote Live Chat Operator jobs in Portland, OR look for?

The top searched job categories for Remote Live Chat Operator jobs in Portland, OR are:

What cities near Portland, OR are hiring for Remote Live Chat Operator jobs?

Cities near Portland, OR with the most Remote Live Chat Operator job openings:

Infographic showing various Remote Live Chat Operator job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $49,216 per year, or $23.7 per hour.

Compassionate Licensed Mental Health Therapist for Trauma Recovery

Chat and Change Counseling, LLC

Hillsboro, OR • Remote

$90K - $100K/yr

Full-time

Medical, Retirement, PTO

Posted 3 days ago

New


Job description

Position Overview

Chat and Change Counseling, LLC is seeking a dedicated and empathetic Licensed Mental Health Therapist to join our team strategically focused on trauma recovery. Our ideal candidate will offer specialized mental health services to individuals navigating the complexities of trauma, fostering healing and resilience as part of their therapeutic journey. This full-time, remote position provides flexibility in scheduling while operating from an outpatient office setting.

About the Organization

Chat and Change Counseling, LLC is grounded in the mission to provide exceptional mental health care to those affected by traumatic experiences. Our practice is dedicated to cultivating a supportive and validating environment for trauma survivors. Specializing in the treatment of post-traumatic stress disorder (PTSD), complex trauma, and dissociative disorders, our team is committed to evidence-based therapeutic practices. By joining us, you will be part of a community that values compassion, collaboration, and innovative treatment modalities.

Work Environment

This position is primarily remote, allowing you to conduct therapy sessions and assessments from the comfort of your home. However, occasional in-office meetings and consultations will take place to enhance collaboration with colleagues. Our outpatient facility is equipped with comprehensive resources to support our dedicated team in delivering top-notch mental health services. You will benefit from a flexible schedule that supports work-life balance, ensuring you can provide your best for both your clients and your personal well-being.

Key Responsibilities
  • Conduct thorough trauma-informed mental health assessments to understand each patient’s unique trauma history and inform appropriate treatment methodologies.
  • Develop, implement, and modify individualized treatment plans aimed at trauma recovery, integrating both short-term and long-term goals for resilience building.
  • Utilize evidence-based therapeutic interventions such as Eye Movement Desensitization and Reprocessing (EMDR) and Trauma-Focused Cognitive-Behavioral Therapy (TF-CBT) in therapy sessions.
  • Facilitate both individual and group therapy sessions to enable patients to process their trauma while developing coping mechanisms and fostering healing.
  • Collaborate actively with a multidisciplinary team, including psychiatrists and other mental health professionals, to ensure a well-rounded, integrated approach to patient care.
  • Provide immediate crisis intervention and support during trauma-related emergencies, ensuring patient safety and stabilization.
  • Educate patients and their families about trauma responses, effective coping strategies, and available community resources to empower their recovery journey.
  • Maintain documentation and records accurately in compliance with legal, ethical, and organizational standards.
  • Engage in regular case consultations and team meetings, participating actively in discussions on trauma-informed care practices and enhancements.
  • Stay informed on the latest research, treatments, and best practices within the trauma therapy field to continually improve therapeutic approaches.
Patient Population / Client Focus

In this role, you will work primarily with clients who have experienced significant trauma, such as military veterans, survivors of violence, and individuals diagnosed with PTSD or complex trauma. Your expertise will guide them through their healing process, addressing not only the symptoms of their conditions but also their emotional and psychological needs. Your compassionate support will play a critical role in their recovery journey, making a profound impact on their lives.

Qualifications
  • A Master’s or Doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited institution.
  • Current and active licensure as an LCSW, LPC, or LMFT in the state of Oregon.
  • Strong theoretical and practical knowledge of trauma-related disorders and treatment modalities.
  • Exceptional interpersonal skills that resonate with an understanding and compassionate approach to therapy.
  • Proficiency with electronic health record (EHR) systems and relevant computing skills to ensure efficient documentation and patient tracking.
  • A collaborative spirit with an ability to bring a multidisciplinary team together for comprehensive care solutions.
Preferred Experience

Preferred candidates will have at least two years of post-licensure experience working with trauma survivors and employing trauma-focused therapy techniques. Experience with diverse populations and a record of advocating for patient-centered care will set applicants apart.

Compensation and Benefits

This full-time role offers a competitive annual salary ranging from $90,000 to $100,000, commensurate with experience and expertise. Additionally, we provide a comprehensive healthcare benefits package, including:

  • Retirement savings plan with employer-matching contributions
  • Generous paid time off (PTO) and holiday pay
  • Professional liability insurance coverage
  • Continuing education opportunities and support for professional development
Career Growth Opportunities

At Chat and Change Counseling, LLC, we believe in nurturing our employees’ professional growth. As part of our commitment to your development, we provide opportunities for continuing education, specialized training in trauma therapies, and pathways for advancement within our practice. Your initiatives and passion for therapy can lead to new leadership opportunities as we expand.

Why Join Our Team

If you are driven by the desire to help individuals on their path to recovery and are passionate about trauma-informed care, consider becoming part of our dedicated team at Chat and Change Counseling, LLC. With our supportive environment, comprehensive benefits, and commitment to growth, you can thrive professionally while making a significant difference in the lives of those you serve.

Application Information

To express your interest in this impactful role, please submit your resume, along with a cover letter detailing your experience and vision for trauma-informed care. We look forward to reviewing your application and discussing how you can contribute to our mission at Chat and Change Counseling, LLC.