Entry Level Digital File Clerk Jobs (NOW HIRING)

Cleveland, Ohio, United States

Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 30,000 apartments, including pipeline, across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale.

At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders.

Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity.

The File Clerk is responsible for organizing, maintaining, and retrieving physical and electronic documents by accurately classifying, labeling, and storing files according to established systems and programs, ensuring easy access to information when needed by other staff members; duties may include sorting documents, copying documents, and updating filing systems as required. In addition, this position will be responsible to pull requested documents from other team members scanning and emailing as needed.

Responsibilities:

• Uploads digital files and data.
• Organizes and archive records and documents.
• Makes copies of paperwork and distribute as needed and or upon request.
• Retrieves data and files for other departments and personnel.
• Uses alphabetical and numerical systems to organize paper and electronic records documents.
• Checks paperwork, digital forms, and files, updating or correcting documentation as needed.
• Updates filing systems, devise new filing organizational, storage systems for data & documents as needed.
• Creates new files and provides needed information on forms and reports.
• Secures and protects the privacy of documents.
• Scans paper documents and verifies that scanned documents are clear and legible.
• Processes requests for files and data.
• Records when and what documents have been borrowed and returned.
• Assure all documents being "borrowed" from the file room is signed out according to policy with a return time of no more than 48 business hours.
• Monitors filing materials and office supplies and works with vendors to secure needed supplies, or reports when new purchases need to be made to purchasing officer.
• Discards documents when required in accordance with official procedures.
• Transcribes audio and video content.
• Operates office equipment.
• Looks for ways to improve filing systems and designs forms and templates for data entry.
• Types and performs data entry.
• Upload necessary documents to applicable resident portal
• Works with warehouse personnel or outside storage vendors to assure safe archiving of documents.
• Checks and corrects documentation and placement of previously filed documents notifying the applicable party of said corrections.
• Be willing to travel from different sites as needed companywide to assist with files organization and auditing.

Benefits:

• Generous employer contribution for Medical and Dental through United Healthcare.
• Employer Paid Vision Plans.
• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
• 12+ paid Holidays.
• 15 days of PTO.
• 7 Sick days.
• Employer Paid Life Insurance.
• Flexible Spending Account.
• Nationwide Pet Insurance.
• Disability Insurance.
• Laser Correction Discount.
• Employee Discounts on appliances, apparel, and more.

Qualifications:

• High school diploma, or equivalent
• Strong organizational skills
• Excellent attention to detail.
• Flexible, outgoing, authentic, and confident personality
• Ability to thrive in an informal, yet fast-paced environment
• Basic computer skills
• Knowledge of filing system
• Ability to maintain the confidentiality of information.
• Team player who is willing to fill in the gaps when needed.

Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.