Entry Level Desktop Support Jobs in Silver Spring, MD

Summary Jr. System Engineer Vienna, Virginia Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! Chenega Agile Real-Time Solutions (CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and OCONUS. CARS employs Subject Matter Experts (SMEs) with decades of experience working in the Federal marketplace. The Jr. System Engineer will implement advanced ArcGIS deployments, analyze and solve technical problems, and optimize performance and organization. You will consult with end users on advanced enterprise deployment, architecture, and integration topics. Responsibilities * Deploy and configure ArcGIS in a wide variety of environments across operating systems, cloud providers, security architectures, customer types, and organizations, to meet the customer's service level agreement * Plan and execute the migration of content from one ArcGIS deployment to another, encompassing different architectures, deployment strategies, and software components * Troubleshoot advanced ArcGIS deployments, providing guidance for platform components such as storage, networking, and security * Work closely with customers and partners to identify, design, and certify key GIS workflows for the ArcGIS platform * Collaborate internally to help customer organizations align their technical objectives and business goals with Esri's technology platform * Other duties as assigned Qualifications * Bachelor's degree in computer science, Mathematics, Geographic Information Systems (GIS), or a STEM-related field * 1+ years of professional experience in a similar position supporting similar responsibilities * Experience designing, implementing, and/or administering enterprise ArcGIS or other comparable IT systems (desktop, server, and online) * Broad system administration experience on Windows and/or Linux * Working knowledge of at least one scripting or programming language (such as Python, PowerShell, JavaScript, C#) * Familiarity with network concepts and topics (such as domains, directories, DNS, HTTPS, firewalls, proxies, load-balancing) * Experience with at least one RDBMS, including SQL query writing (such as SQL Server, Oracle, PostgreSQL) * Active or Current (within two years of active) Top Secret Security Clearance with SCI eligibility Preferred Qualifications: * Master's degree in Computer Science, Mathematics, Geographic Information Systems (GIS), or STEM-related field * One or more industry-standard IT certifications (such as Esri, Microsoft, Amazon) * CompTIA Security + certification * Experience with Esri software, including ArcGIS Enterprise, ArcGIS Desktop, ArcGIS Online, Portal for ArcGIS, and ArcGIS Runtime and their associated APIs or interfaces * Cloud-based system operations (SysOps) Knowledge, Skills, and Abilities: * Ability to work independently and yet be effective within a team setting * Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment * Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals * Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others. * Excellent skills in Microsoft Word, Excel, and other Office applications * Proficient with Microsoft Office Applications, and experience working in a home office setting, as well as the ability to train end users on frequently asked technical issues. * Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired. * Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it How you'll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS's culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega's impact on the world. Chenega MIOS News- https://chenegamios.com/news/ Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - www.chenegamios.com Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm LinkedIn - https://www.linkedin.com/company/1472684/ Facebook - https://www.facebook.com/chenegamios/ #Chenega Agile Real Time Solutions, LLC Estimated Salary/Wage USD $132,000.00/Yr. Up to USD $150,000.00/Yr.