2

Entry Level Desktop Support Jobs in Riverside, CA

Be Seen First

We are looking for a motivated entry-level Technical Support Specialist who is eager to build a ... Remote desktop / remote support tools * Experience working in technical customer support Why Join ...

New

Be Seen First

We are looking for a motivated entry-level Technical Support Specialist who is eager to build a ... Remote desktop / remote support tools * Experience working in technical customer support Why Join ...

New

Open to entry level computer science graduates * 0-1-year experience with IT setup, desktop setups * Adept with computer installations, operating systems, Windows 10, hardware support and maintenance

Device Refresh Tech

Orange, CA · On-site

$16.90 - $17/hr

Open to entry level computer science graduates * 0-1-year experience with IT setup, desktop setups * Adept with computer installations, operating systems, Windows 10, hardware support and maintenance

Open to entry level computer science graduates * 0-1-year experience with IT setup, desktop setups * Adept with computer installations, operating systems, Windows 10, hardware support and maintenance

Device Refresh Tech

Anaheim, CA · On-site

$16.90 - $17/hr

Open to entry level computer science graduates * 0-1-year experience with IT setup, desktop setups * Adept with computer installations, operating systems, Windows 10, hardware support and maintenance

This is an entry-level role with training and mentoring provided. If you enjoy learning, taking on ... Provide Level 1 support for operating systems, business applications, hardware, and basic ...

... entry level position would involve assignments of limited scope and complexity; work supervised in ... Plan and support subsurface explorations (e.g., borings, test pits, CPTs) and coordinate with ...

... entry level position would involve assignments of limited scope and complexity; work supervised in ... Plan and support subsurface explorations (e.g., borings, test pits, CPTs) and coordinate with ...

Entry Level Desktop Support information

See Riverside, CA salary details

$10

$28

$47

How much do entry level desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level desktop support in Riverside, CA is $28.16, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $32.12 per hour, depending on experience, location, and employer.

What is an Entry Level Desktop Support job?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What are the key skills and qualifications needed to thrive in the Entry Level Desktop Support position, and why are they important?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What does a typical day look like for someone in an Entry Level Desktop Support role?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.
What are the most commonly searched types of Desktop Support jobs in Riverside, CA? The most popular types of Desktop Support jobs in Riverside, CA are:
What are popular job titles related to Entry Level Desktop Support jobs in Riverside, CA? For Entry Level Desktop Support jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Entry Level Desktop Support jobs in Riverside, CA look for? The top searched job categories for Entry Level Desktop Support jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Entry Level Desktop Support jobs? Cities near Riverside, CA with the most Entry Level Desktop Support job openings:
Infographic showing various Entry Level Desktop Support job openings in Riverside, CA as of May 2026, with employment types broken down into 1% Internship, 11% Full Time, 23% Part Time, 7% Temporary, 55% Contract, and 3% Nights. Highlights an 85% Physical, and 15% Remote job distribution, with an average salary of $58,580 per year, or $28.2 per hour.

Technical Support Specialist

Ameta USA

City Of Industry, CA • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.


Job description

Compensation & Benefits

  • Salary: $50,000 – $60,000 per year DOE
  • Paid Time Off (PTO)
  • Paid Sick Days
  • Company Paid Holidays
  • Company-Sponsored Health, Dental & Vision Insurance
  • Company Matching 401(k) Plan
  • Annual Performance Bonus Tied to Company Performance


About Ameta

Ameta is a growing North American distributor of intelligent security systems and IP surveillance technology. We support professional installers, integrators, and businesses across the United States and Canada through our AIBASE product ecosystem.

At Ameta, technical support is not treated like a cost center — it is one of the core reasons customers choose to work with us.

We are looking for a motivated entry-level Technical Support Specialist who is eager to build a long-term career in IP networking, surveillance systems, and customer support.

This is an ideal opportunity for someone with formal education or training in:

  • Networking
  • IT
  • Computer Systems
  • Cybersecurity
  • Telecommunications
  • Electronics Technology

No prior CCTV industry experience is required. We are willing to train the right candidate.

What You’ll Do

  • Assist customers with setup and troubleshooting of IP cameras, NVRs, networking equipment, and remote access systems
  • Help customers configure mobile apps, remote viewing, and AI features
  • Diagnose networking-related issues involving switches, routers, PoE, IP addressing, bandwidth, and connectivity
  • Provide support by phone, email, and remote screen sharing
  • Escalate advanced technical issues when needed
  • Document support cases and resolutions clearly
  • Learn AIBASE products, software platforms, and system design best practices
  • Deliver a high level of customer care and professionalism during every interaction

What We’re Looking For

Technical Foundations

  • Basic understanding of:
    • IP networking
    • Routers & switches
    • PoE technology
    • DHCP / Static IP addressing
    • Internet connectivity
    • Windows PC troubleshooting
  • Formal education, certification, or vocational training in IT/networking preferred
  • Familiarity with networking concepts is more important than CCTV experience

Personality & Attitude

We care deeply about attitude and customer service.

The ideal candidate is:

  • Friendly and patient with customers
  • Calm under pressure
  • A strong communicator
  • Detail-oriented
  • Eager to learn
  • Professional and dependable
  • Comfortable talking to customers on the phone
  • Team-oriented with a positive mindset

Bonus Skills (Not Required)

  • CompTIA Network+
  • Experience with Ubiquiti, UniFi, or managed switches
  • CCTV or access control experience
  • Remote desktop / remote support tools
  • Experience working in technical customer support

Why Join Ameta?

  • Work with advanced AI-powered security technologies
  • Learn from experienced industry professionals
  • Fast-growing company with long-term career growth opportunities
  • Hands-on exposure to networking, surveillance, AI, and enterprise systems
  • Supportive team environment
  • Opportunity to become a high-level technical specialist over time