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Day It Support Level 1 Jobs in Riverside, CA (NOW HIRING)

iFlow Inc

IT Support Specialist

Irvine, CA · On-site

... day IT services, and contribute to operational excellence across our IT Support function. Role Summary As an IT Support Specialist, you will provide Tier 1 / Tier 2 support for end users across ...

Global 1st Flagship

IT Support Specialist II

Irvine, CA · On-site

$30 - $36/hr

The IT Support Specialist II provides day-to-day IT support and contributes to maintaining a secure and compliant environment in alignment with NIST SP 800-171, DFARS 252.204-7012, and, where ...

Integration Technologies

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IT Support Engineer

Irvine, CA · On-site

$52K - $62K/yr

Key Responsibilities Level 1 Support * Serve as the first point of contact for all IT-related ... Employment begins with a 90-day probationary period ; performance and fit will be formally ...

Cumming Group

IT Support Technician

Murrieta, CA · On-site

$24.04 - $28.85/hr

We are one of the fastest-growing project and cost management consultancies in the United States ... The IT Support Technician is the initial support level responsible for internal technical support ...

Cumming Group

IT Support Technician

Murrieta, CA · On-site

$24.04 - $28.85/hr

We are one of the fastest-growing project and cost management consultancies in the United States ... The IT Support Technician is the initial support level responsible for internal technical support ...

Charter Tech Services

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IT Support Specialist

San Dimas, CA · On-site

$27 - $35/hr

Your day will be spent at a single location. The general schedule is M-F ~8:00am to 4:30pm with a ... Qualifications: People skills: this is the number one requirement. You must have excellent ...

New

Shield

IT Support Supervisor

Anaheim, CA · On-site +1

$80K - $90K/yr

Assists Manager with Level I/II onboarding and skills development as needed. The IT Escalation ... Minimum (1): MCSE, CCENT/CCT, VCP6 Expertise: * Strong diverse technical background showing ...

TP-Link Systems Inc.

IT Support Analyst

Irvine, CA · On-site

$75K - $93K/yr

You'll be the go-to person for day-to-day IT needs, helping the business stay productive and secure ... Provide first-level support and troubleshooting for servers, virtual machines, and network ...

TP-Link Systems Inc.

IT Support Analyst

Irvine, CA

$75K - $93K/yr

You'll be the go-to person for day-to-day IT needs, helping the business stay productive and secure ... Provide first-level support and troubleshooting for servers, virtual machines, and network ...

TP-Link Systems Inc.

IT Support Analyst

Irvine, CA · On-site

$75K - $93K/yr

You'll be the go-to person for day-to-day IT needs, helping the business stay productive and secure ... Provide first-level support and troubleshooting for servers, virtual machines, and network ...

WINONICS

IT Support Specialist

Brea, CA · On-site

$23 - $25/hr

Provide first-level technical support for hardware, software, network, and user access issues ... Qualifications Required * High school diploma or GED. * 1-3 years of IT support, help desk ...

WINONICS

IT Support Specialist

Brea, CA · On-site

$23 - $25/hr

Key ResponsibilitiesProvide first-level technical support for hardware, software, network, and user ... QualificationsRequiredHigh school diploma or GED.1-3 years of IT support, help desk, internship, or ...

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All JobsDay It Support Level 1 JobsDay It Support Level 1 Jobs in Riverside, CA

Day It Support Level 1 information

See Riverside, CA salary details

$12

$19

$27

How much do day it support level 1 jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for day it support level 1 in Riverside, CA is $19.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.30 per hour, depending on experience, location, and employer.

What is a level 1 IT support?

A Level 1 IT support technician is an entry-level role responsible for handling basic technical issues, troubleshooting hardware and software problems, and providing initial customer assistance. They often use remote tools and follow standard procedures, escalating more complex issues to higher support levels. Strong communication skills and basic knowledge of operating systems and common software are essential for this position.

What is a day IT support level 1 job description?

A Day IT Support Level 1 technician provides basic technical assistance to users, troubleshooting hardware, software, and network issues. They handle initial problem diagnosis, perform routine maintenance, and escalate complex issues to higher support levels as needed, often using ticketing systems and remote tools.

How to get an entry-level IT support Level 1 job?

To secure an entry-level IT support Level 1 position, candidates should have basic knowledge of computer hardware, operating systems, and troubleshooting skills. Earning relevant certifications such as CompTIA A+ can improve job prospects, and gaining experience through internships or entry-level tech roles can be beneficial.

What is the difference between Day IT Support Level 1 vs Help Desk Technician?

AspectDay IT Support Level 1Help Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+, HDI certifications (sometimes)
Work EnvironmentOn-site or remote, handling basic user issuesCall centers, on-site, or remote support for end-users
ResponsibilitiesBasic troubleshooting, password resets, hardware setupTroubleshooting, ticket logging, user support
Industry UsageIT departments across various industriesCustomer service-focused IT support roles

Day IT Support Level 1 and Help Desk Technician roles often overlap in certifications and work environments. Both handle basic troubleshooting and user support, but the Help Desk Technician may focus more on customer service and ticket management. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Day It Support Level 1 jobs in Riverside, CA? For Day It Support Level 1 jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Day It Support Level 1 jobs in Riverside, CA look for? The top searched job categories for Day It Support Level 1 jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Day It Support Level 1 jobs? Cities near Riverside, CA with the most Day It Support Level 1 job openings:
Day It Support Level 1 jobs near you
Infographic showing various Day It Support Level 1 job openings in Riverside, CA as of June 2026, with employment types broken down into 72% Full Time, 24% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,344 per year, or $19.4 per hour.

IT Support Specialist

iFlow Inc

Irvine, CA • On-site

Contractor

Re-posted 10 days ago

Job description

Job Title: IT Support Specialist
Worksite location: Irvine, CA
Working hours: 8am-5pm
Duration:12 Months
Experience:8-15 Years
 
Job description:
Client Enterprise IT is scaling rapidly across sites, cloud platforms, and a distributed workforce. As we grow, we are building a modern, reliable, and user-centric IT organization that enables employees to do their best work. We’re looking for an IT Support Specialist to provide high-quality end-user support, ensure reliable day-to-day IT services, and contribute to operational excellence across our IT Support function.
 
Role Summary
As an IT Support Specialist, you will provide Tier 1 / Tier 2 support for end users across hardware, software, access, and collaboration tools. You will troubleshoot incidents, fulfill service requests, and support onboarding/offboarding activities. This role is hands-on and customer-facing, requiring strong technical fundamentals, excellent communication skills, and a disciplined approach to ticket handling and service quality. You will work closely with Digital Workplace, Security, and Infrastructure teams to escalate issues appropriately and help drive resolution.

What You’ll Do
Provide end-user support for IT incidents and service requests (Tier 1 / Tier 2).
Troubleshoot issues across laptops/desktops, mobile devices, conferencing systems, VPN, and core business applications.
Support user account and access requests (e.g., MFA resets, group access, application access), in alignment with established policies.
Manage onboarding/offboarding support activities, including device provisioning and access setup.
Maintain accurate and complete documentation in the ITSM platform (ticket notes, status updates, resolution details).
Ensure strong customer communication: provide timely updates and follow-up until closure.
Escalate issues to the appropriate resolver teams with clear troubleshooting context and impact.
Support device lifecycle processes: deployment, inventory updates, refresh, and returns.
Contribute to knowledge base documentation and self-service improvements.
Identify recurring issues and suggest automation or process improvements to reduce ticket volume.

What We’re Looking For
2–4 years of experience in IT support, service desk, or end-user computing roles.
Strong troubleshooting skills across Windows and macOS environments.
Familiarity with identity and endpoint tools (e.g., Google Workspace, Okta/Azure AD, Intune, JAMF, VPN clients).
Experience working in an ITSM tool such as ServiceNow or Jira Service Management.
Strong customer service mindset with clear written and verbal communication.
Ability to prioritize and manage multiple tickets effectively while meeting SLA expectations.
Comfort supporting both onsite and remote users.
Understanding of ITIL fundamentals (incident, request, escalation, knowledge management).
A process-driven mindset and attention to detail.