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Entry Level Customer Support Jobs in Toronto, ON

Sales Rise Agency

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Customer Care Representative

Mississauga, ON · On-site

CA$19 - CA$25/hr

... support team * Adjust to shift-based schedules including evenings and weekends * Travel occasionally for training sessions or meetings Preferred Qualifications * Entry-level experience in customer ...

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Pillway

Customer Engagement Specialist

Brampton, ON · On-site

CA$20 - CA$25/hr

Pillway is seeking an entry level Customer Engagement Specialist to support the growth of our pharmacy services. This is a Full Time - 3 Month Contract. This role is suited to individuals who ...

Globe Life Insurance

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Remote Customer Sales and Support Representative (Entry-Level)

Toronto, ON · Remote

CA$60K - CA$80K/yr

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada | Full-Time | Paid Weekly | Training Provided | No Cold Calling A Remote Role Where You Can Learn ...

Power & Tel

Sales Support

Burlington, ON · On-site

Enters customer orders and quotes into the computer system. * Researches, and follows up on open ... Experience Required This is an entry-level position. NOTE: The purpose of this outline is to focus ...

Aerotek

Recruiter/Entry Level Sales

Thornhill, ON · On-site

... support revenue growth initiatives. * Utilize the Aerotek 7 stages of the SOLVE model to target ... Identify, develop and manage new and existing customer relationships by leveraging resources for ...

Third Octet

IT Support Analyst

Mississauga, ON · On-site +1

Demonstrate excellent customer service skills throughout a customer's journey. * Maintaining ... entry-level certification preferred, but not a must. * Basic understanding of local and wide area ...

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Entry Level Customer Support information

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Toronto, ON?

The most popular types of Customer Support jobs in Toronto, ON are:

What are popular job titles related to Entry Level Customer Support jobs in Toronto, ON?

For Entry Level Customer Support jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Toronto, ON look for?

The top searched job categories for Entry Level Customer Support jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Entry Level Customer Support jobs?

Cities near Toronto, ON with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution.

Customer Care Representative

Sales Rise Agency

Mississauga, ON • On-site

CA$19 - CA$25/hr

Full-time

Posted yesterday

New

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Job description

The Customer Care Representative plays a vital role as an independent contributor within a customer support team, providing frontline assistance to customers. This position involves handling in-person interactions, resolving complaints effectively, and maintaining strong communication to ensure a positive customer experience. The role operates on shift-based hours, including evenings and weekends, with occasional travel required for training or meetings.

Responsibilities

  • Provide prompt and courteous customer support
  • Communicate clearly and effectively with customers
  • Handle and resolve customer complaints professionally
  • Assist customers in-person ensuring a positive experience
  • Collaborate as part of a customer support team
  • Adjust to shift-based schedules including evenings and weekends
  • Travel occasionally for training sessions or meetings

Preferred Qualifications

  • Entry-level experience in customer service
  • High school diploma or equivalent
  • Strong verbal communication skills
  • Conflict resolution abilities
  • Multitasking capability
  • Active listening skills
  • Effective time management
  • Problem-solving aptitude
  • Data entry proficiency

Company Description

We are not your average agency. We are a high energy team of go-getters, connectors, and people who genuinely love what they do. We specialize in placing driven, ambitious talent with companies that are ready to grow and we do it with speed, heart, and zero fluff.

We move fast. We grow fast. And we always bring people with us.

If you are hungry, motivated, and ready to be part of something that actually means something, you just found your people.