Great customer support is a vital part of our business. About Us: Leon's Furniture has locations ... Many of our most successful associates joined Leon's in entry level positions and with hard work ...
Great customer support is a vital part of our business. About Us: Leon's Furniture has locations ... Many of our most successful associates joined Leon's in entry level positions and with hard work ...
Great customer support is a vital part of our business. About Us: Leon's Furniture has locations ... Many of our most successful associates joined Leon's in entry level positions and with hard work ...
Great customer support is a vital part of our business. About Us: Leon's Furniture has locations ... Many of our most successful associates joined Leon's in entry level positions and with hard work ...
Keysight is seeking a motivated and customer-focused Entry-Level Account Manager to support customer relationships and business growth throughout the Greater Toronto Area (GTA) . This role is ideal ...
New
Keysight is seeking a motivated and customer-focused Entry-Level Account Manager to support customer relationships and business growth throughout the Greater Toronto Area (GTA) . This role is ideal ...
New
The Financial Analyst is an entry level role focused on supporting a project in accounting and ... Displays first-rate customer service skills - maintains a positive attitude and always willing to ...
The Financial Analyst is an entry level role focused on supporting a project in accounting and ... Displays first-rate customer service skills - maintains a positive attitude and always willing to ...
IT Support Analyst
Mississauga, ON · On-site +1
Demonstrate excellent customer service skills throughout a customer's journey. * Maintaining ... entry-level certification preferred, but not a must. * Basic understanding of local and wide area ...
IT Support Analyst
Mississauga, ON · On-site +1
Demonstrate excellent customer service skills throughout a customer's journey. * Maintaining ... entry-level certification preferred, but not a must. * Basic understanding of local and wide area ...
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Have the opportunity to advance based on performance with training and support along the way * A ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Entry Level Customer Support information
What is an entry level customer support job?
Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.
What are the key skills and qualifications needed to thrive as an entry level customer support representative?
To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.
What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?
Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
What is the difference between Entry Level Customer Support vs Customer Service Representative?
| Aspect | Entry Level Customer Support | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; basic communication skills | High school diploma; similar communication skills |
| Work Environment | Call centers, online chat, email support | Call centers, retail, online support |
| Employer & Industry Usage | Tech, retail, service industries | Retail, telecom, hospitality |
| Common Search & Comparison | Yes | Yes |
Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.
What are the most commonly searched types of Customer Support jobs in Hamilton, ON?
The most popular types of Customer Support jobs in Hamilton, ON are:
What job categories do people searching Entry Level Customer Support jobs in Hamilton, ON look for?
The top searched job categories for Entry Level Customer Support jobs in Hamilton, ON are:
What cities near Hamilton, ON are hiring for Entry Level Customer Support jobs?
Cities near Hamilton, ON with the most Entry Level Customer Support job openings:
Full Time Customer Care Associate BU
Burlington, ON
Leon's Furniture •
Retail • 1 - 5K employees1,001 - 5,000 employees
CA$17.85/hr
Full-time
Posted 17 days ago
Job description
Leon’s is currently looking for a Full Time Customer Care Associate who is focused on delivering a world class customer service experience to our valued customers. Great customer support is a vital part of our business.
About Us:
Leon’s Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 110 years. Today, as in the past, Canadians have turned to us to provide their home furnishing needs, and we’re proud to be expanding our sales teams in every location to meet this challenge.
Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon’s can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us today!
Responsibilities:
As a member of our team, you will be responsible for completing daily reports, maintaining customer accounts, responding promptly to customer inquiries and assisting our customers with after sales service. Our collaborative approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made Leon’s the envy of our competitors for over a century.
Requirements:
- Ability to communicate clearly, both written and orally
- Fun, friendly, confident personalities
- Strong problem solving and analytical skills
- Exceptional organizational skills
- Ability to work collaboratively with fellow colleagues
- Ability to interact professionally with our customers
- Some evenings and weekends shifts required
We offer:
- Comprehensive Employee Benefit Package after 3 months
- Profit Sharing
- Employee Discounts & Partner Discount Programs
- The chance to be part of a financially stable, well-respected, truly Canadian company with opportunities for growth from coast to coast
- Continuous, quality education and training on our products and sales techniques
Compensation:
The starting hourly rate for this position is $17.85.
Additional Information:
- Artificial Intelligence (AI) Use: Leon’s may use AI tools to support the recruitment and selection process (e.g., screening resumes, scheduling interviews). Final hiring decisions are made by our teams.
- We welcome applicants from all backgrounds and experiences. Accommodation is available on request for candidates taking part in all aspects of the recruitment process. Candidates with accommodation needs, can email their accommodation requests to recruitment@leons.ca.
How to Apply:
If you’re ready to bring your expertise and leadership to Leon’s, we’d love to hear from you.
Please email your application, including your CV and a short statement on why you would be a great fit for LFL.
About Leon's Furniture
Sourced by ZipRecruiter
Industry
Retail
Company size
1,001 - 5,000 Employees
Headquarters location
Toronto, ON, CA