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Entry Level Customer Support Jobs in London, ON (NOW HIRING)

... the customers we serve, helping them turn their dream homes into reality. Our delivery team ... Many of our most successful associates joined Leon's in entry level positions and with hard work ...

... the customers we serve, helping them turn their dream homes into reality. Our delivery team ... Many of our most successful associates joined Leon's in entry level positions and with hard work ...

Entry-Level Compensation:$50,000 Base Schedule:In-office, Monday to Friday, 8:00 AM - 5:00 PM As ... Operations Support:Provide day-to-day administrative support to the Operations team, including ...

New

Human Resources Generalist

London, ON · On-site

CA$50K - CA$65K/yr

As the entry level HR Generalist, you will be joining our small but dynamic HR team! In this role ... We encourage and support employees to find long-term success and explore opportunities that play ...

Entry Level Customer Support information

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in London, ON?

The most popular types of Customer Support jobs in London, ON are:

What job categories do people searching Entry Level Customer Support jobs in London, ON look for?

The top searched job categories for Entry Level Customer Support jobs in London, ON are:

What cities near London, ON are hiring for Entry Level Customer Support jobs?

Cities near London, ON with the most Entry Level Customer Support job openings:

Infographic showing various Entry Level Customer Support job openings in London, ON as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Rite-Hite Ontario Sales Competition

London, ON


Rite-Hite
Machinery Manufacturing • 1 - 5K employees

8.6

Company rating: 8.6 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

73rd of 495 rated machine equipment manufacturers

Great coworkers

People enjoy working here

Good employer


Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago


Job description

At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you're not just selling or servicing equipment - you're building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite's global innovation.

What you can expect:

A Hands-On, Realistic B2B Sales Experience

You'll step directly into the role of a Rite-Hite Sales Representative, selling a real industrial technology solution-Rite-Hite ONE, a digital platform that helps manufacturers monitor loading dock equipment, improve safety, reduce downtime, and increase efficiency.

Project Based Real Life Sales Cycle

You'll work through a full case study featuring a real manufacturing customer (an automotive Tier2 supplier). By completing a recorded pitch round and a live sales meeting, giving you practical experience across early-stage prospecting, discovery, value positioning, objection handling, and closing - just like in professional B2B selling. Your pitch will require problemsolving, critical thinking, and clear articulation of business value.

Professional Development & Industry Exposure

You will receive feedback from Rite-Hite sales leaders and industry judges, gain insight into consultative selling, and learn how technology supports industrial operations.

Guidance, Training & Resources Provided

Rite-Hite supplies everything you need to succeed:

  • Case study + student materials
  • Product training on Rite-Hite ONE
  • Instructor rubrics and scoring sheets
  • Optional classroom presentations or Q&A sessions

Career Growth & Real Hiring Opportunities

Top-performing students will be considered for entry-level sales roles with Rite-Hite and gain recognition, cash prizes, and exposure to a global industry leader.

Please submit all videos to Noah Pelletier at NPelletier1@ritehite.com

What We Offer

At Arbon Equipment - A Rite-Hite Company, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

  • Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

  • Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

  • Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law. In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans. We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.


Rite-Hite logo

About Rite-Hite

Sourced by ZipRecruiter

Rite-Hite is the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff.

Industry

Machinery manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Milwaukee, WI, US

Year founded

1965

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What Rite-Hite employees say

Pay

Benefits

Hours and flexibility

Workplace

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