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Customer Support Associate Jobs in London, ON (NOW HIRING)

Dollar Tree

Customer Service Associate

Stratford, ON

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We support candidates with disabilities throughout the recruitment process. Please let us know ...

Dollar Tree

Customer Service Associate

London, ON

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We support candidates with disabilities throughout the recruitment process. Please let us know ...

Walmart

STOCK UNLOADER ASSOCIATE

Woodstock, ON · On-site

CA$17.75/hr

Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build ... As part of the team, you help support a positive customer experience and contribute to the store ...

Walmart

OMNI Customer Fulfillment Associate

Woodstock, ON · On-site

CA$17.75/hr

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build ... Support Customers and Team Operations Balances fulfillment tasks with positive customer interaction ...

Dollar Tree

Customer Service Associate I

Strathroy, ON · On-site

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We support candidates with disabilities throughout the recruitment process. Please let us know ...

Dollar Tree

Customer Service Associate I

Tillsonburg, ON · On-site

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We support candidates with disabilities throughout the recruitment process. Please let us know ...

Dollar Tree

Customer Service Associate I

Exeter, ON · On-site

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We support candidates with disabilities throughout the recruitment process. Please let us know ...

Dollar Tree

Customer Service Associate I

London, ON · On-site

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We support candidates with disabilities throughout the recruitment process. Please let us know ...

Dollar Tree

Customer Service Associate I

London, ON · On-site

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We support candidates with disabilities throughout the recruitment process. Please let us know ...

Dollar Tree

Customer Service Associate I

London, ON

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We support candidates with disabilities throughout the recruitment process. Please let us know ...

Dollar Tree

Customer Service Associate I

London, ON · On-site

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We support candidates with disabilities throughout the recruitment process. Please let us know ...

Dollar Tree

Customer Service Associate I

London, ON · On-site

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We support candidates with disabilities throughout the recruitment process. Please let us know ...

Dollar Tree

Customer Service Associate I

London, ON · On-site

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We support candidates with disabilities throughout the recruitment process. Please let us know ...

Dollar Tree

Customer Service Associate I

London, ON · On-site

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We support candidates with disabilities throughout the recruitment process. Please let us know ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in London, ON

Customer Support Associate information

See London, ON salary details

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How much do customer support associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer support associate in London, ON is $15.30, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $17.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in London, ON? The most popular types of Customer Support jobs in London, ON are:
What job categories do people searching Customer Support Associate jobs in London, ON look for? The top searched job categories for Customer Support Associate jobs in London, ON are:
What cities near London, ON are hiring for Customer Support Associate jobs? Cities near London, ON with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in London, ON as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $31,822 per year, or $15.3 per hour.

Service Ontario - Customer Support Specialist (Part-time)

Staples Canada ULC

Strathroy, ON

Part-time

Medical, Dental

Re-posted 21 days ago

Job description

Some of what you will do:
Staples' strategic partnership with ServiceOntario brings the convenience of essential government services to our store locations. This collaboration streamlines and enhances our customer experience by providing a range of ServiceOntario services. Customers can access a variety of government-related transactions and documents, from driver's license renewals to health card applications, all within the familiar environment of their local Staples store. The Customer Support Specialist is directly employed by Staples Canada, while working with Service Ontario systems and processes.
In the role as the Customer Support Specialist, you will act as a primary services specialist, providing our customers with total services solutions.  By being curious and detailed-oriented, you will solve problems, answer questions and ensure all needs of the customer is met, including anticipating their needs based on the services provided. You can handle escalated customer interactions with professionalism and tact.

Specifically, you will:

  • Provide knowledgeable, consistent, and respectful service to all customers.
  • Clearly communicate service details, fees, and eligibility, and de-escalate concerns with empathy, involving leadership when needed.
  • Refer and warm-transfer customers to other departments or stakeholders and promote store-wide offerings.
  • Maintain brand standards and perform merchandising tasks in the ServiceOntario lobby and offer promotional coupons when applicable.
  • Complete Ground Control activities to ensure lobby readiness and customer satisfaction.
  • Share knowledge and support team members through peer learning and training of new associates.
  • Participate in store huddles, meetings, and complete all required training (including ServiceOntario modules).
  • Adhere to all health & safety, asset protection, privacy, and policy protocols.
  • Ensure customer data is handled securely and in compliance with privacy standards.

Some of what you need:

  • 1-2 years of prior customer service experience is required.
  • Ability to communicate with customers effectively using a variety of mediums.
  • Ability to plan, organize and prioritize to effectively serve our customers in a fast-paced environment.
  • Ability to work effectively with ongoing distractions is necessary.
  • Attention to detail to ensure data and transaction accuracy.
  • Proficiency with software such as Microsoft Office, database programs and the Internet to access and retrieve information, to prepare correspondence and reports and to conduct research.
  • Bilingualism English/French is preferred/considered an asset.

Additional information:

  • Backcheck will be required.
  • Based on the nature of the contracts and signing authority of this role, it is required to be a minimum of 18 years of age at the time of hire.
  • This position is based in our retail store environment and includes working a variety of shifts including evenings and Saturdays.
  • This role requires regular computer use for extended periods throughout the work day.

Some of what you will get:

  • Associate discount
  • Health and Dental benefits
  • RRSP/DPSP
  • Performance bonuses
  • Learning & Development programs
  • And more...

#WorkLearnGrow1

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
About the Team
At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We're looking for curious, approachable, and passionate individuals who love finding solutions. If that's you, let's work, learn, and grow together.

We are building an inclusive and diverse team
Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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