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Entry Level Customer Support Jobs in Alabama (NOW HIRING)

The Clint McLain Agency, Inc.

$65K - $125K/yr

... Inc. as Entry Level Managers. In this role, you will have the opportunity to develop your ... Utilize product knowledge to drive sales and meet targets Provide excellent customer support and ...

New

Global Star Marketing

Be Seen First

Entry Level Marketing and Sales Assistant

Birmingham, AL · On-site

$67K - $73K/yr

Support daily marketing, sales, and customer outreach campaigns * Communicate with customers face ... Learn entry-level skills in sales, marketing, customer service, and business development Global ...

Surge Staffing

Talent Advisor

Auburn, AL · On-site

$20 - $22/hr

Considerations will be made immediately. Entry Level Customer Service / Sales No Experience ... Perform a variety of administrative tasks that support the overall mission of quality performance.

Surge Staffing

Talent Advisor

Opelika, AL · On-site

$20 - $22/hr

Considerations will be made immediately. Entry Level Customer Service / Sales No Experience ... Perform a variety of administrative tasks that support the overall mission of quality performance.

New

Surge Staffing

Talent Advisor

Auburn, AL · On-site

$20 - $22/hr

Considerations will be made immediately. Entry Level Customer Service / Sales No Experience ... Perform a variety of administrative tasks that support the overall mission of quality performance.

Surge Staffing

Talent Advisor

Opelika, AL

$20 - $22/hr

Considerations will be made immediately. Entry Level Customer Service / Sales No Experience ... Perform a variety of administrative tasks that support the overall mission of quality performance.

New

Spire, Inc.

Representative, Customer Solutions

Birmingham, AL · On-site

$15 - $20.50/hr

... get urgent support when it matters most - making everyday energy access seamless. Every call ... This entry-level role is your gateway into the natural gas industry, backed by hands-on training ...

Spire Inc.

Representative, Customer Solutions

Birmingham, AL · Hybrid

$15 - $20.50/hr

... get urgent support when it matters most - making everyday energy access seamless. Every call ... This entry-level role is your gateway into the natural gas industry, backed by hands-on training ...

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All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Alabama

Entry Level Customer Support information

What are the key skills and qualifications needed to thrive as an Entry Level Customer Support representative, and why are they important?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are entry level customer support jobs?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
What are the most commonly searched types of Customer Support jobs in Alabama? The most popular types of Customer Support jobs in Alabama are:
What are popular job titles related to Entry Level Customer Support jobs in Alabama? For Entry Level Customer Support jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Alabama look for? The top searched job categories for Entry Level Customer Support jobs in Alabama are:
What cities in Alabama are hiring for Entry Level Customer Support jobs? Cities in Alabama with the most Entry Level Customer Support job openings:
Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Alabama as of July 2026, with employment types broken down into 70% Full Time, 24% Part Time, and 6% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.
Customer Service Representative

Customer Service Representative

K&R Staffing HR Consulting LLC

Saraland, AL

$13.50 - $18.50/hr

Full-time

Re-posted 19 days ago

Job description

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Entry\-Level | Full\-Time<\/span><\/span><\/b>
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We are hiring an entry\-level Customer Service Representative for a fast\-paced office environment. This position is ideal for someone with strong communication skills, excellent phone etiquette, and the ability to handle a high volume of incoming calls while providing outstanding customer support.<\/span><\/span>
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\n The ideal candidate is friendly, dependable, detail\-oriented, and comfortable multitasking between phones, customer questions, order processing, and data entry.<\/span><\/span>
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  • Answer a high volume of inbound customer calls professionally and efficiently<\/span><\/span><\/span>
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  • Assist customers with questions regarding products, orders, and services<\/span><\/span><\/span>
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  • Process customer orders accurately and timely<\/span><\/span><\/span>
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  • Enter and update customer information in company systems<\/span><\/span><\/span>
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  • Resolve customer concerns while maintaining professionalism and positive customer relations<\/span><\/span><\/span>
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  • Provide excellent customer service and support in a fast\-paced environment<\/span><\/span><\/span>
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  • Maintain accurate records and documentation<\/span><\/span><\/span>
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  • Communicate effectively with customers and team members<\/span><\/span><\/span>
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    Requirements<\/h3>\n
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    • Previous customer service experience is a plus but not required<\/span><\/span>
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    • Strong communication and phone skills<\/span><\/span>
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    • Friendly, positive, and professional demeanor<\/span><\/span>
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    • Comfortable handling heavy call volume throughout the day<\/span><\/span>
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    • Basic computer knowledge and data entry skills<\/span><\/span>
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    • Typing speed of at least 35 words per minute<\/span><\/span>
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    • Strong attention to detail and ability to multitask<\/span><\/span>
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    • Professional attitude and dependable attendance<\/span><\/span>
      <\/li>\n <\/ul>Ideal Candidate<\/span><\/span>
      <\/h3>

      The ideal candidate is dependable, organized, customer\-focused, and able to remain calm and professional while assisting customers in a busy environment.<\/span><\/span>
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    • Apply