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Customer Support Associate Jobs in Alabama (NOW HIRING)

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Customer Support Specialist

Birmingham, AL · On-site

$20/hr

... system * Assist customers/answer questions about the system including routine and non-standard ... Associates degree or related experience preferred * ort effective department performance

Chico's FAS, Inc.

Support Associate - Soma

Vestavia Hills, AL · On-site

$17 - $22/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS

Support Associate - Chico's

Leeds, AL · On-site

$15.50 - $20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Belk

Support Associate - Full Time

Auburn, AL · On-site

$14.50 - $19/hr

The Operations Team Associate drives sales and delivers a positive customer experience by ... This role executes outbound merchandise activities, supports facilities maintenance, and maintains ...

Chico's FAS

Support Associate - Chico's

Birmingham, AL

$16 - $20.50/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store ...

Chico's FAS, Inc.

Support Associate - Soma

Foley, AL · On-site

$14.50 - $18.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Belk

Support Associate - Part Time

Auburn, AL · On-site

$14.50 - $19/hr

The Operations Team Associate drives sales and delivers a positive customer experience by ... This role executes outbound merchandise activities, supports facilities maintenance, and maintains ...

Belk

Support Associate - Part Time

Auburn, AL · On-site

$14.25 - $18.50/hr

The Operations Team Associate drives sales and delivers a positive customer experience by ... This role executes outbound merchandise activities, supports facilities maintenance, and maintains ...

New

Chico's FAS

Support Associate - Soma

Foley, AL · On-site

$14.50 - $18.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS

Support Associate - Soma

Birmingham, AL

$16 - $20.50/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Chico's

Leeds, AL · On-site

$15.50 - $20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Belk

Support Associate - Full Time

Auburn, AL

$14.25 - $18.50/hr

The Operations Team Associate drives sales and delivers a positive customer experience by ... This role executes outbound merchandise activities, supports facilities maintenance, and maintains ...

New

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Alabama

Customer Support Associate information

See Alabama salary details

$10

$18

$25

How much do customer support associate jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for customer support associate in Alabama is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.91 per hour, depending on experience, location, and employer.

What is another word for customer?

In the context of a Customer Support Associate role, another word for customer is client, consumer, or user. These terms refer to individuals or organizations that purchase or use a company's products or services and are often the focus of support and service efforts.

What are the key skills and qualifications needed to thrive as a Customer Support Associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are Customer Support Associates?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What is another word for being a customer?

In the context of a Customer Support Associate role, another word for being a customer is a client or user. These terms refer to individuals or organizations that purchase or use a company's products or services and may require support or assistance. Understanding these terms helps in effectively communicating with and supporting different types of customers.

What was the meaning of customer?

In the context of a Customer Support Associate role, a customer is an individual or organization that purchases or uses a company's products or services. The role involves assisting customers, addressing their inquiries, and ensuring a positive experience through communication skills and problem-solving. Understanding customer needs is essential for providing effective support and maintaining satisfaction.

What are some common challenges Customer Support Associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What is a customer or costumer?

A customer is an individual or organization that purchases goods or services from a business, including roles like a Customer Support Associate who assists and communicates with customers. Understanding customer needs and providing quality support are key parts of the job. The term 'costumer' typically refers to someone who wears costumes and is unrelated to customer service roles.
What are the most commonly searched types of Customer Support jobs in Alabama? The most popular types of Customer Support jobs in Alabama are:
What are popular job titles related to Customer Support Associate jobs in Alabama? For Customer Support Associate jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Alabama look for? The top searched job categories for Customer Support Associate jobs in Alabama are:
What cities in Alabama are hiring for Customer Support Associate jobs? Cities in Alabama with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Alabama as of June 2026, with employment types broken down into 67% Full Time, 27% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,737 per year, or $18.1 per hour.
Customer Support Specialist

Customer Support Specialist

Children's of Alabama

Birmingham, AL • On-site

$16.75 - $22.75/hr

Full-time

Posted 5 days ago

Children's Of Alabama rating

6.4

Company rating: 6.4 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

717th of 999 rated hospitals

Job description

In Communications at Main Campus McWane Building
Work schedule will be Full-time on the Evening Shift, Mon - Fri - 2:30pm - 11:00pm.
Summary:
The Customer Support Specialist is responsible for providing a positive customer support experience while providing first tier communications support utilizing various methods of communications with limited supervision. Responsibilities will include screening and routing users to appropriate assigned areas, creating tickets and escalating to next tier personnel. Position will utilize standard operating procedures and guidelines for prompt resolution of issues. Specialist position requires good interpersonal skills and the ability to work effectively and cooperatively. Position must also create a professional, respectful work environment to achieve departmental and organizations goals.
Other information:
Knowledge of effective human relation and communications techniques.
Knowledge of communication devices and equipment.
Knowledge of general record keeping and filling systems.
Ability to react and make decisions quickly and accurately in stressful circumstances.
Ability to quickly sort and prioritize information regarding multiple incidents.
Ability to remain calm and obtain, retain and analyze information from distraught callers.
Ability to respond in a calm and effective manner.
Ability to learn and follow Hospital and departmental policies.
Ability to learn and follow procedures specified for emergencies such as tornadoes, fires, accidents, and numerous codes.
Ability to learn radio operation and related communications equipment procedures.
Ability to retain a multitude of facts.
Ability to maintain favorable public relations.
Ability to record relevant information correctly and completely.
Ability to solve problems and explain work instructions to new operators.
Ability to learn and overhead page messages in Spanish.
Credentials with Equivalent Qualifications:
Education with Equivalent Qualifications:
Essential:
* High School Diploma Graduate or Equivalent
Nonessential:
* Associates Degree in Computer Science
Experience with Equivalent Qualifications:

What Children's Of Alabama employees say

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Benefits

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About Children's of Alabama

Sourced by ZipRecruiter

Since 1911, Children’s of Alabama has provided specialized medical care for ill and injured children. Ranked among the best children’s hospitals in the nation by U.S. News & World Report, Children’s serves patients from every county in Alabama and nearly every state. With more than 3.5 million square feet, it is one of the largest pediatric medical facilities in the United States. Children’s offers inpatient and outpatient services at its Russell Campus on Birmingham’s historic Southside with additional specialty services provided at Children’s South, Children’s on 3rd and in Huntsville and Montgomery. Primary medical care is provided in more than a dozen communities across central Alabama. Children’s is the only health system in Alabama dedicated solely to the care and treatment of children. It is a private, not-for-profit medical center that serves as the teaching hospital for the University of Alabama at Birmingham (UAB) pediatric medicine, surgery, psychiatry, research and residency programs. The medical staff consists of UAB faculty and Children’s full-time physicians as well as private practicing community physicians. Our staff is committed to providing the finest pediatric healthcare to all children. We built our legacy on our core values of trust, teamwork, compassion, innovation and commitment. We know that every time we come through these doors we will live up to our high standards as we work to make a difference in children's lives. You've chosen a career that’s all about care. If you want to make a difference the life of children and their families, if you want to advance in your profession, if you appreciate good benefits, and want to work with outstanding medical professionals in a variety of areas, then Children’s of Alabama is where you belong.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Birmingham, AL, US

Year founded

1911

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