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Customer Support Associate Jobs in Montgomery, AL

Kyungshinlear

Logistic Support Associate

Montgomery, AL · On-site

$18 - $24.50/hr

About the role The Logistics Support Associate is responsible for the safe and timely ... customer or supplier locations. · Fuel the company vehicle and submit fuel receipts to Purchasing ...

Kyungshinlear

Logistic Support Associate

Montgomery, AL · On-site

$15.25 - $20.75/hr

About the role The Logistics Support Associate is responsible for the safe and timely ... customer or supplier locations. · Fuel the company vehicle and submit fuel receipts to Purchasing ...

Home Depot

Store Support

Montgomery, AL · On-site

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Montgomery, AL · On-site

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Montgomery, AL · On-site

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Montgomery, AL · On-site

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Prattville, AL · On-site

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Prattville, AL · On-site

$14 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Hartzell Engine Tech

Customer Service Representative

Montgomery, AL · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and support procedures • Basic computer literacy and ability to learn CRM, ticketing, and service tools • High school diploma required; associate degree preferred • 0-2 years of customer ...

Dollartree

Customer Service Associate II

Montgomery, AL · On-site

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

Dollar Tree

Customer Service Associate II

Montgomery, AL · On-site

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... We offer a wide variety of rewards to support your health, wealth, and mental well-being. In ...

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Showing results 1-20

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Montgomery, AL

Customer Support Associate information

See Montgomery, AL salary details

$11

$19

$28

How much do customer support associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer support associate in Montgomery, AL is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Montgomery, AL?

The most popular types of Customer Support jobs in Montgomery, AL are:

What are popular job titles related to Customer Support Associate jobs in Montgomery, AL?

For Customer Support Associate jobs in Montgomery, AL, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Montgomery, AL look for?

The top searched job categories for Customer Support Associate jobs in Montgomery, AL are:

What cities near Montgomery, AL are hiring for Customer Support Associate jobs?

Cities near Montgomery, AL with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Montgomery, AL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,185 per year, or $19.8 per hour.

Logistic Support Associate

Kyungshinlear

Montgomery, AL • On-site

$18 - $24.50/hr

Other

Posted 20 days ago

Job description

About the role

The Logistics Support Associate is responsible for the safe and timely transportation of production materials between KyungshinLear, Hyundai Motor Manufacturing Alabama (HMMA) and Kia Georgia (KaGA). This role ensures materials are delivered efficiently to support production while assisting with warehouse operations during periods without transportation assignments.

Primary Responsibilities (Transportation)

· Safely Operate a company cargo van to transport materials between KyungshinLear, HMMA, and KaGA.

· Load and secure production materials into the company van (up to 100 lbs. for kitting totes and approximately 30 lbs. per JIT box).

· Complete scheduled and unscheduled shuttle runs as needed throughout the shift.

· Unload materials at designated customer or supplier locations.

· Fuel the company vehicle and submit fuel receipts to Purchasing.

· Perform daily vehicle inspections and complete required inspection logs.

· Report maintenance issues, accidents, or safety concerns immediately.

· Maintain compliance with all traffic laws and company safety policies.

· Keep accurate transportation records and delivery documentation.

Secondary Responsibilities (Warehouse)

· Pack production materials and JIT boxes.

· Sort protective covers and production materials.

· Assist with cycle counting and inventory accuracy.

· Support warehouse, shipping, and receiving operations as needed.

· Assist other departments during downtime to support production needs

Qualifications

· High school diploma or GED preferred.

· Valid driver's license with a clean driving record.

· Ability to operate a cargo van safely.

· Ability to lift up to 100 lbs. with assistance when necessary.

· Ability to frequently lift up to 30 lbs.

· Forklift certification preferred (or ability to obtain).

· Strong attendance and reliability.

· Basic communication and organizational skills.

Physical Requirements

· Frequent standing, walking, bending, and lifting.

· Ability to enter and exit a vehicle multiple times throughout the day.

· Ability to safely lift and move production materials.

· Ability to work in warehouse and outdoor environments.

Travel Requirement

This position requires travel to supplier and customer locations in Alabama and Georgia multiple times throughout the shift. Travel frequency will vary based on production requirements.

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