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Weekend Customer Support Jobs in Montgomery, AL (NOW HIRING)

Walgreens

Photo Specialist

Prattville, AL · On-site

$13.25 - $17.50/hr

... support for customer service transactions, including FedEx, Western Union, and online order ... Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred ...

Walgreens

Photo Specialist

Millbrook, AL · On-site

$16.25 - $21.25/hr

... support for customer service transactions, including FedEx, Western Union, and online order ... Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred ...

Walgreens

Photo Specialist

Montgomery, AL · On-site

$14.25 - $18.75/hr

... support for customer service transactions, including FedEx, Western Union, and online order ... Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred ...

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All JobsCustomer Support JobsWeekend Customer Support JobsWeekend Customer Support Jobs in Montgomery, AL

Weekend Customer Support information

See Montgomery, AL salary details

$10

$22

$56

How much do weekend customer support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for weekend customer support in Montgomery, AL is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $26.15 per hour, depending on experience, location, and employer.

What does a weekend customer support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a weekend customer support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the most commonly searched types of Customer Support jobs in Montgomery, AL?

The most popular types of Customer Support jobs in Montgomery, AL are:

What are popular job titles related to Weekend Customer Support jobs in Montgomery, AL?

For Weekend Customer Support jobs in Montgomery, AL, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Support jobs in Montgomery, AL look for?

The top searched job categories for Weekend Customer Support jobs in Montgomery, AL are:

What cities near Montgomery, AL are hiring for Weekend Customer Support jobs?

Cities near Montgomery, AL with the most Weekend Customer Support job openings:

Weekend Customer Support jobs near you

Customer Support Technician

Montgomery, AL • On-site

360 IT Professionals
See more jobs at 360 IT Professionalsexternal

$18 - $24.50/hr

Contractor

Re-posted 4 days ago

Job description

Company Description

360 IT Professionals is a California base Minority Business Enterprise specializing in the field
of IT Consulting and Staffing. Since our Inception we have been providing
industry leading IT solutions for Staffing and Software Development. We have
more than 30 IT Staffing Services contracts across USA and working
closely with Fortune 500 Companies and Key Private sector Agencies. We
are providing staffing support to more than 10 State Customers across USA
and have successfully staffed for more than 260 roles in last 6 months.

Job Description

Job Title: Customer Support Technician

Duration: 2 months with likely extension up to further 2 years

Work Location: Montgomery, AL

Interview methods: Phone/Skype/F2F

Required Skills:

  • Responsible for Tier I software and hardware support. Diagnoses and resolves problems using documented procedures and checklists in the performance of most responsibilities. Enters call data into a tracking system. Escalates problems to higher level technical support professionals when necessary. Assists in the resolution of application, hardware and software problems. This reports directly to the Support Services Supervisor of Desktop Support, and serves as the first tier OIT Desktop Support to assist State Agencies with any issues (hardware, software, network). They are expected to respond efficiently and effectively to Service Desk tickets from OIT end users which are received by phone, email, or walk in and either resolve the issue or elevate the issue to the appropriate tier-2 level support if necessary. This position is required to accurately record all resolution steps to the current tracking software with a complete description of the problem, end user contract information, organization, resolution, and any other attributes required to support future end user queries.
  • Skills Required Learner/entry level role. Provides Tier 1 support of low to medium complexity. Functions, somewhat independently, under general direction of more senior customer service representatives, supervisors or managers. In general, follows documented procedures and checklists. Microsoft/Windows OS/MAC OS/Apple product Installation and basic troubleshooting of software and hardware issues. The ability to troubleshoot in a timely manner and follow written instructions. CompTIA A+ break/fix field related experience in a desktop support role from initial set-up to finished product. Excellent interpersonal skills and the ability to communicate with others in a positive professional manner. Familiar with Active Directory, virtual environments, storage area servers/networks, LAN/WAN, MS Exchange, MS SharePoint and Office 365.

Qualifications

Skills Preferred:

  • Experience Required: Typically has 1 to 2 years of IT work experience in computer systems or support with demonstrated working knowledge of basic hardware and software products and problem solving/troubleshooting skills.
  • Education Required : Bachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. CompTIA A+
Additional Information

*** Local candidates strongly preferred****





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