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Remote Customer Support Jobs in Montgomery, AL (NOW HIRING)

Liveops

Remote Customer Service Agent

Montgomery, AL · Remote

$15.25 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

HMG Careers

Remote Customer Service and Sales

Troy, AL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

ABB

Utility Sales Support

Prattville, AL · Remote

$17.75 - $23.25/hr

... of daily customer activities including order entry, tracking, and order management with local ... While this is a remote position, candidates must be located in the United States. You will be ...

ABB

Utility Sales Support

Hope Hull, AL · Remote

$17.75 - $23.25/hr

... of daily customer activities including order entry, tracking, and order management with local ... While this is a remote position, candidates must be located in the United States. You will be ...

GRADE POTENTIAL, LLC

CUSTOMER SERVICE ASSOCIATE

Elmore, AL · Remote

$35K - $55K/yr

We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... Support student and tutor retention through exceptional service delivery.Collaborate with team ...

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Montgomery, AL

Remote Customer Support information

See Montgomery, AL salary details

$10

$22

$56

How much do remote customer support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote customer support in Montgomery, AL is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $26.15 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the most commonly searched types of Customer Support jobs in Montgomery, AL?

The most popular types of Customer Support jobs in Montgomery, AL are:

What are popular job titles related to Remote Customer Support jobs in Montgomery, AL?

For Remote Customer Support jobs in Montgomery, AL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support jobs in Montgomery, AL look for?

The top searched job categories for Remote Customer Support jobs in Montgomery, AL are:

What cities near Montgomery, AL are hiring for Remote Customer Support jobs?

Cities near Montgomery, AL with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Montgomery, AL as of August 2026, with employment types broken down into 81% Full Time, and 19% Contract. Highlights an 5% In-person, and 95% Remote job distribution, with an average salary of $47,676 per year, or $22.9 per hour.

Remote Customer Support Representative - Entry Level | Work From Home | Weekly Pay

Montgomery, AL • On-site, Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees
Learn more about Globe Life American Income Divisionexternal

$15.75 - $21.50/hr

Full-time

Medical, Life

Posted 8 days ago

Job description

Remote Customer Support Representative - Entry Level / Work From Home / Weekly Pay
Company: AO | Globe Life
Location: 100% Remote - United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry Level | No Prior Insurance Experience Required
Training: Full Training & Mentorship ProvidedStart Your Remote Career. Help People. Build Your Future.
Are you looking for an entry-level work-from-home opportunity where you can develop valuable customer service skills, enjoy schedule flexibility, and build toward long-term career advancement?
AO is hiring motivated, dependable individuals to join our growing remote team as Customer Support Representatives.
You'll work directly with individuals and families through scheduled virtual appointments, helping answer questions, explain available benefits, provide enrollment assistance, and deliver an exceptional client experience.
No previous insurance experience is required. We provide comprehensive training, mentorship, licensing guidance, and ongoing professional development to help motivated individuals succeed.Why You'll Love This Opportunity
• 100% Remote - Work From Home
• Entry Level - Training Provided
• Qualified Leads Provided - No Cold Calling
• Flexible Schedule
• Weekly Performance-Based Pay + Bonuses
• Leadership Development & Advancement OpportunitiesWhat You'll Do
As a Remote Customer Support Representative, you'll help provide a positive and professional experience for clients throughout the benefits process.Key Responsibilities
  • Connect with clients through scheduled Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Provide clear, professional information based on individual client needs
  • Assist clients with applications and enrollment
  • Provide ongoing customer service and policy support
  • Help with policy reviews, beneficiary updates, and service requests
  • Maintain accurate client records and follow-up communication
  • Build positive, long-term client relationships
  • Participate in weekly training, coaching, and professional development
  • Develop skills that can prepare you for future leadership opportunities
What We Offer
🏠 100% Remote Work
Work from home without a daily commute. Client appointments, training, coaching, and team meetings are conducted virtually.
⏰ Flexible Schedule
Build a schedule that supports your personal priorities while maintaining the consistency needed to meet clients and achieve your professional goals.
📞 Qualified Leads Provided
Connect with individuals who have requested information about available benefits.
No traditional cold calling and no purchasing leads.
💰 Weekly Pay + Performance Bonuses
Compensation opportunities include:
  • Weekly commission-based pay
  • Performance bonuses
  • Uncapped earning potential
  • Renewal and residual income opportunities
  • Leadership compensation opportunities

This is a performance-based opportunity rather than a guaranteed hourly or salaried position. Individual earnings vary based on production and results.Training & Mentorship
You don't need previous insurance experience to apply.
New representatives receive access to:
  • Comprehensive virtual onboarding
  • Insurance licensing guidance
  • Product and benefits education
  • Customer service training
  • One-on-one mentorship
  • Weekly coaching and development
  • Leadership training
  • Ongoing professional education

Our goal is to provide you with the tools and support needed to grow from an entry-level position into greater levels of responsibility and leadership.Leadership Development & Career Growth
Interested in eventually leading and developing others?
AO provides a performance-based advancement path for representatives who demonstrate strong client service, consistency, accountability, and leadership potential.
Growth opportunities may include:
  • Mentoring new representatives
  • Training and onboarding
  • Team leadership
  • Performance coaching
  • Management development
  • Advanced leadership opportunities

Advancement is based on performance and development-not simply tenure.Benefits, Recognition & Incentives
Qualifying representatives may have access to:
  • Health insurance reimbursement
  • Company-supported life insurance
  • Accidental death benefit coverage
  • Renewal and residual income opportunities
  • Union representation and professional support
  • Leadership development programs
  • Performance recognition and bonuses
  • Company-sponsored incentive trips
  • Leadership conferences and professional events
Who We're Looking For
We're looking for individuals who are:
  • Friendly, professional, and comfortable communicating with people
  • Strong listeners with a customer-service mindset
  • Motivated to learn and develop new skills
  • Dependable, organized, and accountable
  • Positive and solution-oriented
  • Comfortable working independently from home
  • Able to manage time effectively
  • Coachable and receptive to feedback
  • Interested in professional and leadership growth
  • Comfortable using computers, Zoom, and online technology

Experience in customer service, retail, hospitality, healthcare, education, administrative support, call centers, banking, military service, client relations, or sales can be helpful-but is not required.Minimum Requirements
Applicants must:
  • Be at least 18 years old
  • Be physically located within the United States
  • Be legally authorized to work in the United States
  • Have a computer or laptop with webcam and microphone
  • Have reliable high-speed internet
  • Maintain a quiet, professional workspace
  • Be comfortable communicating through Zoom and phone
  • Be willing and able to obtain the required state Life & Health Insurance License

Licensing guidance is provided.Virtual Interview Process
All interviews are conducted virtually through Zoom, making the hiring process convenient and accessible from home.
Qualified applicants will first receive information about the opportunity, including the position responsibilities, compensation structure, licensing requirements, training, and advancement potential before moving forward in the interview process.Ready to Start Your Career From Home?
If you're looking for an entry-level remote customer support opportunity where you can help people, receive professional training, enjoy flexibility, and develop toward future leadership opportunities, we encourage you to apply.Apply today to be considered for our Remote Customer Support Representative position.
Work From Home. Help Families. Develop Your Skills. Grow Into Leadership.

Apply