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Remote Customer Support Jobs in Dothan, AL (NOW HIRING)

Liveops

Remote Customer Service Agent

Dothan, AL · Remote

$14 - $18.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Representative

Dothan, AL · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

HMG Careers

Remote Customer Service and Sales

Bascom, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Remote Customer Service and Sales

Malone, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Esto, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Remote Customer Service and Sales

Noma, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Remote Customer Service and Sales

Marianna, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HB Travels

Remote Support Specialist

Dothan, AL · Remote

$20K - $40K/yr

We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering ...

HB Travels

Remote Support Specialist

Dothan, AL · Remote

We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering ...

InsuraTec

Sales Representative (Remote)

Dothan, AL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Ozark, AL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

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Remote Customer Support information

See Dothan, AL salary details

$9

$21

$52

How much do remote customer support jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for remote customer support in Dothan, AL is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $10.91 and $24.04 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are popular job titles related to Remote Customer Support jobs in Dothan, AL?

For Remote Customer Support jobs in Dothan, AL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support jobs in Dothan, AL look for?

The top searched job categories for Remote Customer Support jobs in Dothan, AL are:

What cities near Dothan, AL are hiring for Remote Customer Support jobs?

Cities near Dothan, AL with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Dothan, AL as of September 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $43,814 per year, or $21.1 per hour.

Remote Travel Customer Support Specialist

OR • Remote

Hallford Travels
See more jobs at Hallford Travelsexternal

Full-time

Posted 21 days ago

Job description

We are seeking friendly, dependable, and service-oriented individuals to join our team as a Remote Travel Customer Support Specialist. In this role, you will assist clients with travel-related questions, help coordinate travel arrangements, and provide support throughout the travel planning process.
This opportunity is well suited for individuals who enjoy helping others, have strong communication skills, and are interested in working in the travel industry from a remote environment.
Client Support & Travel Assistance
In this role, you will:

  • Provide excellent customer service to clients planning travel
  • Assist with researching and coordinating travel options including cruises, vacation packages, tours, and hotel accommodations
  • Respond to client questions and provide helpful travel information
  • Communicate with travel suppliers to confirm reservations and travel details
  • Maintain accurate records of client interactions and bookings
  • Stay informed on travel promotions, supplier updates, and destination information
  • Provide support to clients before and after travel when needed

Skills & Qualifications
Successful candidates typically demonstrate:

  • Strong customer service and communication skills
  • Ability to work independently in a remote environment
  • Comfortable using email, online platforms, and basic computer tools
  • Organized with strong attention to detail
  • Positive attitude and professional communication style

Previous experience in customer service or travel is helpful but not required.
What We Offer

  • Remote work opportunity
  • Flexible scheduling options
  • Access to travel industry training and resources
  • Ongoing support from an experienced travel team
  • Travel industry perks and supplier discounts when available

Apply