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Customer Support Associate Jobs in Alabama (NOW HIRING)

Customer Service Associate

Northport, AL

$13.75 - $18.75/hr

Provides customer support by phone, email, or instant message to consumers. Serves as primary ... Associate or Bachelor's degree is preferable; or the equivalent combination of education, training ...

Store Support

Mobile, AL · On-site

$15 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Decatur, AL · On-site

$14 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Montgomery, AL · On-site

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Dothan, AL · On-site

$13.75 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Scottsboro, AL · On-site

$13.50 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Scottsboro, AL · On-site

$13.50 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Opelika, AL · On-site

$13.75 - $17.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Phenix City, AL · On-site

$13.50 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Daphne, AL · On-site

$13 - $16.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Tuscaloosa, AL · On-site

$14 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Madison, AL · On-site

$13.50 - $16.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Mobile, AL · On-site

$15 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Pell City, AL · On-site

$12.50 - $15.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

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Customer Support Associate information

See Alabama salary details

$10

$18

$25

How much do customer support associate jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for customer support associate in Alabama is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.91 per hour, depending on experience, location, and employer.

What is another word for customer?

In the context of a Customer Support Associate role, another word for customer is client, consumer, or user. These terms refer to individuals or organizations that purchase or use a company's products or services and are often the focus of support and service efforts.

What are the key skills and qualifications needed to thrive as a Customer Support Associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are Customer Support Associates?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What is another word for being a customer?

In the context of a Customer Support Associate role, another word for being a customer is a client or user. These terms refer to individuals or organizations that purchase or use a company's products or services and may require support or assistance. Understanding these terms helps in effectively communicating with and supporting different types of customers.

What was the meaning of customer?

In the context of a Customer Support Associate role, a customer is an individual or organization that purchases or uses a company's products or services. The role involves assisting customers, addressing their inquiries, and ensuring a positive experience through communication skills and problem-solving. Understanding customer needs is essential for providing effective support and maintaining satisfaction.

What are some common challenges Customer Support Associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What is a customer or costumer?

A customer is an individual or organization that purchases goods or services from a business, including roles like a Customer Support Associate who assists and communicates with customers. Understanding customer needs and providing quality support are key parts of the job. The term 'costumer' typically refers to someone who wears costumes and is unrelated to customer service roles.
What are the most commonly searched types of Customer Support jobs in Alabama? The most popular types of Customer Support jobs in Alabama are:
What are popular job titles related to Customer Support Associate jobs in Alabama? For Customer Support Associate jobs in Alabama, the most frequently searched job titles are:
What cities in Alabama are hiring for Customer Support Associate jobs? Cities in Alabama with the most Customer Support Associate job openings:
Infographic showing various Customer Support Associate job openings in Alabama as of June 2026, with employment types broken down into 67% Full Time, 27% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,737 per year, or $18.1 per hour.
Administrative Support Associate, Human Resources

Administrative Support Associate, Human Resources

Auburn University

Auburn, AL

$33K - $49K/yr

Other

Posted 3 days ago


Auburn University rating

6.2

Company rating: 6.2 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

467th of 537 rated colleges and universities


Job description

Salary Range: USD $33,150.00/Yr. - USD $49,890.00/Yr.

Locations: Auburn, AL

Categories: Administration & Operational Support

Job Type: Non-Faculty

Position Type: Full-Time

Department: Human Resources

Associated Division: AVP, Human Resources

Req ID: 9341

Overview

Auburn University Human Resources seeks candidates for an Administrative Support Associate position to serve as our department’s Receptionist and first point of contact for visitors and callers, delivering high-quality customer service in an office environment.

This role is one of the most important jobs in our department, and will be responsible for providing supportive and efficient customer service to our guests and callers. The individual who will thrive in this role enjoys connecting with people, collaborating with a team, and ensuring smooth operation of an office.

Responsibilities

  • Serves as the office receptionist by greeting, receiving, tracking and determining the needs of all visitors to Human Resources.

  • Routes telephone calls, packages, and visitors to the appropriate departments.

  • Assists job applicants and answers questions about the application system.

  • Remains knowledgeable about departmental policies, procedures, and operations and adapts to changes in policies, procedures, and operations.

  • Monitors those entering the department for security purposes.

  • Coordination of departmental building maintenance and services.

  • Providing administrative support to HR functional units so they can serve campus efficiently and effectively.

  • Completes administrative projects as assigned.

  • Serves as the departmental timekeeper.

Qualifications

  • High School Diploma or equivalent and 2 years of experience in clerical and administrative support services.

  • A degree may substitute for years of experience.

Contract Type

Continuing

Why Work at Auburn?

  • Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.

  • Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.

  • We’re Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.

  • Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.

  • A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.

  • Ready to lead and shape the future of higher education? Apply today! War Eagle!

Equal Opportunity Compliance Statement

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website (https://auburn.edu/administration/eoc/) to learn more.


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