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Customer Support Associate Jobs in Alabama (NOW HIRING)

Belk

Support Flex Associate - Parkway Place

Huntsville, AL

$16.75 - $21.75/hr

The Support Flex Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer ready. This ...

Collabera

Customer Service Associate

Northport, AL

$13.75 - $18.75/hr

Provides customer support by phone, email, or instant message to consumers. Serves as primary ... Associate or Bachelor's degree is preferable; or the equivalent combination of education, training ...

Home Depot

Store Support

Huntsville, AL

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Trussville, AL

$13.75 - $17.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Jasper, AL

$13.25 - $16.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Florence, AL · On-site

$13.50 - $16.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Madison, AL

$13.50 - $16.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Montgomery, AL · On-site

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Alabama

Customer Support Associate information

See Alabama salary details

$10

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How much do customer support associate jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for customer support associate in Alabama is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What does a customer service associate do?

A customer support associate assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

What are Customer Support Associates?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What is the role of a customer support associate?

A customer support associate assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require good communication and problem-solving skills to ensure customer satisfaction.

What are some common challenges Customer Support Associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

How can I make 2000 a week working from home?

A Customer Support Associate can potentially earn $2,000 a week by working full-time, handling high-volume customer inquiries, and gaining experience or specialized skills such as technical support or multilingual communication. Some roles offer performance-based bonuses or incentives, and proficiency with tools like CRM software can improve earning potential. However, reaching this income level typically requires consistent effort, experience, and possibly working overtime or multiple shifts.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What jobs pay 4000 a week without a degree?

Customer Support Associate roles typically do not pay $4,000 per week without advanced experience or specialized skills. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical trades, which may require certifications or licenses. These roles often involve commission, bonuses, or overtime to achieve higher weekly earnings.
What are the most commonly searched types of Customer Support jobs in Alabama? The most popular types of Customer Support jobs in Alabama are:
What are popular job titles related to Customer Support Associate jobs in Alabama? For Customer Support Associate jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Alabama look for? The top searched job categories for Customer Support Associate jobs in Alabama are:
What cities in Alabama are hiring for Customer Support Associate jobs? Cities in Alabama with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Alabama as of July 2026, with employment types broken down into 100% Full Time. Highlights an 76% In-person, and 24% Remote job distribution, with an average salary of $37,737 per year, or $18.1 per hour.
Treasury Sales Support Associate

Treasury Sales Support Associate

United Community Bank

Birmingham, AL • On-site

$18.55 - $22.23/hr

Full-time

Re-posted yesterday

Job description

Overview
In this pivotal role, you'll ensure quality delivery and ongoing support of all Treasury Management products and services-including additions, deletions, and changes-through the completion, validation, and maintenance of setup forms, agreements, billing, and client documentation; coordination of fulfillment materials; and effective transition and ongoing support of customers across Treasury Management teams. This responsibility also includes managing a high volume of inbound and outbound client calls in a fast-paced environment, while maintaining accuracy, responsiveness, and a high level of customer service, as well as the ability to identify individual customer needs and collaborate with Treasury Officers and internal partners to deliver appropriate solutions.
What You'll Do
  • Serve as a primary point of contact for Treasury Management customers, including complex corporate relationships, delivering high-quality service and issue resolution
  • Manage a high volume of inbound and outbound client communications while maintaining accuracy, responsiveness, and professionalism
  • Oversee the end-to-end delivery and support of Treasury Management products and services, including onboarding, maintenance, and enhancements
  • Coordinate with internal partners (Treasury Officers, Inside Sales, Sales Enablement and Billing) to ensure alignment and seamless client experience
  • Prepare, validate, and maintain all required client documentation, including setup forms, agreements, and service-related records in designated systems
  • Ensure accurate and timely completion of implementations, service requests, and account maintenance activities in accordance with established service level agreements (SLAs)
  • Proactively identify, troubleshoot, and resolve issues to prevent customer impact, operational delays, or risk exposure
  • Support customer with system access, product usage, and technical inquiries, including assistance with hardware and software setup when applicable
  • Provide client education, onboarding support, and ongoing guidance on Treasury products and services
  • Deliver and maintain all client-facing materials, including user guides, instructions, and reference documentation
  • Validate and support Treasury Management billing processes, including account analysis, fee accuracy, and resolution of billing inquiries
  • Collaborate with Treasury Officers and Inside Sales to ensure pricing, billing setup, and service delivery align with client agreements
  • Monitor client activity and interactions to identify potential risks, fraud concerns, or control gaps, and escalate as appropriate
  • Facilitate smooth transitions between onboarding and ongoing support, ensuring continuity of service and client satisfaction
  • Provide cross-functional support across Treasury Management teams as needed to meet operational demands
  • Applies to multiple roles within Treasury Management, including Billing, Implementation, Support, and Fraud

Requirements For Success
  • High school diploma or equivalent required; four-year degree in a business-related field preferred or equivalent education and related training
  • 3+ years' experience banking required
  • 3+ years' customer service, call center, treasury management or operations experience required
  • Excellent communication skills required
  • Ability to multi-task required
  • Strong computer and technology skills required
  • Strong analytical and problem solving skills with demonstrated capacity for sound judgement
  • Ability to work independently, be well organized, and manage detailed work assignments with a high degree of accuracy

Conditions of Employment
POSITION TYPE
This is a full-time position that requires schedule flexibility to work evenings and weekends as needed.
TRAVEL
This position requires up to 10% travel.
OTHER
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Range
USD $18.55 - USD $22.23 /Hr.

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