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Customer Experience Associate Jobs in Alabama (NOW HIRING)

The Exchange

Customer Experience Associate

Fort Novosel, AL · On-site

$15.50 - $20.75/hr

THIS IS NOT A REGULAR FULL-TIME POSITION THIS POSITION IS INTERMITTENT, NOT TEMPORARY As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We are committed ...

AAFES

Customer Experience Associate

Redstone Arsenal, AL · On-site

$15 - $21.90/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

The Exchange

Customer Experience Associate

Fort Novosel, AL · On-site

$15.50 - $20.75/hr

THIS IS NOT A REGULAR FULL-TIME POSITION THIS POSITION IS INTERMITTENT, NOT TEMPORARY As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We are committed ...

AAFES

Customer Experience Associate

Semmes, AL · On-site

$13.75 - $18.50/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

The Exchange

Customer Experience Associate

Fort Novosel, AL · On-site

$15.50 - $20.75/hr

THIS IS NOT A REGULAR FULL-TIME POSITION THIS POSITION IS INTERMITTENT, NOT TEMPORARY As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We are committed ...

Exchange

Customer Experience Associate

Redstone Arsenal, AL

$16.75 - $22.50/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

Exchange

Customer Experience Associate

Fort Novosel, AL · On-site

$15.50 - $20.75/hr

THIS IS NOT A REGULAR FULL-TIME POSITION THIS POSITION IS INTERMITTENT, NOT TEMPORARY As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We are committed ...

AAFES

Customer Experience Associate

Fort Novosel, AL · On-site

$15.50 - $20.75/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

Summit 7 Systems

Customer Experience Analyst

AL · On-site +1

$50K - $60K/yr

Customer Experience Analyst Location: Huntsville, AL Salary*: $50,000 - $60,000 *Dependent upon ... Associate or bachelor's degree in computer science or MIS from a reputable institute or equivalent ...

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Customer Experience Associate information

See Alabama salary details

$9

$16

$22

How much do customer experience associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer experience associate in Alabama is $16.79, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.18 per hour, depending on experience, location, and employer.

What is a customer experience associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What is the work of a customer experience associate?

A customer experience associate is responsible for assisting customers, addressing inquiries, resolving issues, and ensuring a positive interaction with the company. They often use communication skills, customer service tools, and product knowledge to enhance customer satisfaction and loyalty.

Is a customer experience associate a good job?

A customer experience associate is a role focused on assisting customers, resolving issues, and ensuring satisfaction, often requiring strong communication and problem-solving skills. The job can offer opportunities for advancement and skill development, with typical schedules including shifts that may involve evenings or weekends. Compensation varies by industry and location but generally provides a stable income with potential for bonuses or incentives.

What are some common challenges customer experience associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.

Do customer experience associate jobs require a degree?

Customer Experience Associate roles typically do not require a college degree, but employers often prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, problem-solving, and familiarity with customer service tools are important for the position.

What are the key skills and qualifications needed to thrive as a customer experience associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.
More about Customer Experience Associate jobs
What are the most commonly searched types of Customer Experience jobs in Alabama? The most popular types of Customer Experience jobs in Alabama are:
What are popular job titles related to Customer Experience Associate jobs in Alabama? For Customer Experience Associate jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Customer Experience Associate jobs in Alabama look for? The top searched job categories for Customer Experience Associate jobs in Alabama are:
What cities in Alabama are hiring for Customer Experience Associate jobs? Cities in Alabama with the most Customer Experience Associate job openings:
Customer Experience Associate jobs near you
Infographic showing various Customer Experience Associate job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $34,933 per year, or $16.8 per hour.

Customer Experience Associate

Army and Air Force Exchange

Fort Novosel, AL • On-site

$15.50 - $20.75/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 9 days ago

Army & Air Force Exchange Service rating

6.0

Company rating: 6.0 out of 10

Based on 164 frontline employees who took The Breakroom Quiz

371st of 731 rated retailers

Job description

PLEASE NOTE:  THIS IS NOT A REGULAR FULL-TIME POSITION
THIS POSITION IS INTERMITTENT, NOT TEMPORARY 
As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We offer various retail opportunities- from front-end cashiers or working in our various departments, to our Express and Class 6 stores. And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually to the military community.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Customer Experience Associate at the Exchange?
  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll be right with them
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation
  • Help customers by following the proper procedure for bagging merchandise and moving large or heavy items
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
 

What Army & Air Force Exchange Service employees say

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Hours and flexibility

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About Army and Air Force Exchange

Sourced by ZipRecruiter

The Army and Air Force Exchange is a unique entity within the retail industry, providing goods and services to military personnel. Headquartered in Dallas, Texas, the company has been serving the U.S armed forces since 1895. The organization operates thousands of facilities worldwide, including department stores, convenience stores, restaurants, movie theaters, and an e-commerce site, shopmyexchange.com. Serving millions of active-duty military members, reservists, retired service members, and their family, the Exchange is committed to the core values of family serving family, respect everyone, courage to use good judgment, and passion for their customers.

Industry

Wholesale

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

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