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Manager Spotify Customer Service Jobs in Alabama

Objective The customer service manager is responsible for creating and leading a customer service team focused on providing exceptional service for all internal and external customers. The manager ...

Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent ...

Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.

Customer Service

Tuscaloosa, AL

$14.25 - $19.50/hr

Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.

Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.

Customer Service

Northport, AL

$15 - $20.50/hr

Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.

Customer Service

Demopolis, AL

$13.75 - $18.75/hr

Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.

Customer Service

Jackson, AL

$15.25 - $20.50/hr

Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.

Customer Service

Thomasville, AL

$13.50 - $18.25/hr

Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.

Customer Service

Tuscaloosa, AL

$15 - $20.50/hr

Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.

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Manager Spotify Customer Service information

What is the difference between Manager Spotify Customer Service vs Customer Support Supervisor?

AspectManager Spotify Customer ServiceCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops strategies, manages escalationsSupervises daily support operations, trains staff, ensures quality service
Required CredentialsExperience in customer service management, leadership skillsCustomer support experience, team management skills
Work EnvironmentCorporate office or remote, collaborative teamsCall centers or support centers, team-focused environment
Industry UsageCommon in tech and entertainment sectors like SpotifyWidely used across various customer service industries

The main difference is that a Manager Spotify Customer Service focuses on strategic leadership and team management at a higher level, while a Customer Support Supervisor handles daily operations and direct team supervision. Both roles require customer service experience, but the manager position emphasizes strategic planning and escalation management.

What are popular job titles related to Manager Spotify Customer Service jobs in Alabama?

For Manager Spotify Customer Service jobs in Alabama, the most frequently searched job titles are:

What cities in Alabama are hiring for Manager Spotify Customer Service jobs?

Cities in Alabama with the most Manager Spotify Customer Service job openings:

Customer Service Manager

Theodore, AL • On-site

Long's Human Resource Services
51 - 200 employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Job description

Customer Service Manager

Theodore, AL

Full-Time | Direct Hire


Long’s Human Resource Services is currently seeking an experienced Customer Service Manager for a growing manufacturing company in the Theodore, Alabama area. This is a leadership role responsible for overseeing customer service functions, maintaining customer relationships, supporting order accuracy, and ensuring strong communication between customers and internal teams.


This position is ideal for someone with a strong account management background, excellent communication skills, and proven experience leading customer service operations in a professional business environment.


Responsibilities

  • Manage daily customer service functions and department workflow
  • Serve as the primary point of contact for customer-related issues
  • Maintain regular communication with customers and support customer calls
  • Verify customer orders for accuracy and on-time delivery
  • Review shipping documents for accuracy prior to shipment
  • Maintain customer portals and website communication records
  • Update and maintain customer work instructions, shipping matrices, pricing files, EDI master data, and part number documentation
  • Maintain departmental documentation and customer files
  • Manage office supply inventory
  • Provide backup support for customer service staff as needed
  • Answer incoming calls and direct them to the appropriate personnel
  • Support visitor sign-in procedures and related office policies


Qualifications

  • College degree preferred, or equivalent experience
  • Minimum of 5 years of experience in account management, customer service, or customer satisfaction
  • Prior supervisory experience in a customer service environment required
  • Excellent verbal and written communication skills
  • Strong organizational skills with the ability to prioritize, delegate, and manage departmental responsibilities
  • Professional, detail-oriented, and comfortable serving as a primary customer contact
  • Ability to sit for extended periods and occasionally lift up to 25 pounds

Company Description

About Long's Human Resource Services

At Long’s, our people are our greatest asset. We’ve been serving Mobile and Baldwin Counties – and the entire Gulf Coast area – since 1948. With this experience, we bring unparalleled knowledge of the area markets, and this knowledge translates to the best possible job fit for companies and employees.