Entry Level Customer Success Jobs in Decatur, GA

Entry-Level HR, AR & Marketing Manager

Acorn Credentialing Solutions is seeking an entry-level HR, AR & Marketing Manager to support core business operations across people, finance, and growth functions. This role is ideal for a highly organized, detail-oriented professional who is comfortable wearing multiple hats in a fast-growing healthcare technology company.

The position will support day-to-day HR administration, accounts receivable follow-up, customer and vendor documentation, marketing coordination, and general operational projects. This person will work closely with leadership, sales, customer success, finance, and operations to help keep internal processes organized, compliant, and moving forward. This is a hands-on role for someone who is early in their career but wants exposure to how a healthcare SaaS company operates and scales.

Key Responsibilities

• Support employee onboarding and offboarding processes.
• Maintain employee records, forms, and HR documentation.
• Assist with recruiting coordination, including job postings, interview scheduling, and candidate communication.
• Help organize internal policies, employee handbooks, compliance documentation, and training materials.
• Track required employee acknowledgments, annual reviews, and compliance-related documentation.
• Support leadership with internal communications and employee engagement activities.
• Assist with vendor diligence, SOC 2-related HR documentation, and basic compliance tracking.
• Assist with invoice tracking, customer payment follow-up, and AR reporting.
• Coordinate with finance and leadership on outstanding balances and payment status.
• Maintain organized records of customer invoices, payment communications, and billing contacts.
• Help prepare simple AR reports and aging summaries.
• Support customer billing questions by coordinating with the appropriate internal team members.
• Ensure AR-related information is accurate and updated in company systems.
• Support basic marketing activities, including email campaigns, LinkedIn posts, sales collateral, and customer communications.
• Help maintain marketing calendars, campaign trackers, and content schedules.
• Coordinate updates to one-pagers, pitch materials, case studies, and internal templates.
• Assist with conference preparation, contact lists, campaign follow-up, and event logistics.
• Support CRM hygiene by helping maintain prospect, customer, and campaign information.
• Coordinate with sales and leadership to help execute outreach campaigns and marketing initiatives.
• Help maintain organized internal files, trackers, and business documentation.
• Support leadership with special projects across HR, finance, sales, compliance, and operations.
• Assist with meeting preparation, notes, action-item tracking, and follow-up.
• Help improve internal processes by identifying gaps, documenting workflows, and keeping teams organized.

Qualifications

• Bachelor's degree preferred, or equivalent work experience.
• 03 years of experience in HR, operations, finance, administration, marketing, or a related role.
• Strong attention to detail and organizational skills.
• Comfortable working across multiple departments and priorities.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office, Google Workspace, or similar tools.
• Ability to handle confidential information with professionalism and discretion.
• Willingness to learn HR, accounts receivable, marketing, and healthcare SaaS operations.
• Experience with HubSpot, QuickBooks, payroll/HR systems, or project management tools.
• Interest in healthcare technology, SaaS, credentialing, provider enrollment, or compliance.
• Basic understanding of invoicing, customer follow-up, recruiting coordination, or digital marketing.
• Experience working in a startup, small business, or fast-paced environment.

Ideal Candidate Profile

The ideal candidate is organized, dependable, curious, and willing to learn. They are comfortable handling details, following up with people, keeping information accurate, and helping multiple teams stay on track. They do not need deep experience in HR, accounts receivable, or marketing, but they should bring strong judgment, professionalism, and a willingness to grow into broader operational responsibility.

Success in This Role Looks Like

• Employee and HR records are organized, current, and complete.
• AR follow-up is consistent, professional, and well-documented.
• Marketing campaigns and sales support materials are coordinated on time.
• Internal trackers, files, and operational documentation are accurate and easy to access.
• Leadership has better visibility into HR, AR, and marketing activity.
• The person becomes a reliable operational support resource across the company.

Reporting Structure

This role will report to company leadership and work closely with finance, sales, customer success, operations, and executive leadership.

Position Type

Full-time Entry Level Hybrid or Remote, based on company needs

About Acorn Credentialing Solutions

Acorn Credentialing Solutions is a healthcare technology company focused on modernizing provider credentialing, enrollment, and provider data management. Acorn helps healthcare organizations replace manual, fragmented processes with a scalable platform built for operational control, compliance, and growth.