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Entry Level Customer Service Jobs in Raleigh, NC

Hendrick Dodge

44402 Entry Level Lube Technician

Cary, NC · On-site

$14.25 - $19.50/hr

Entry Level Tech | Lube Technician Hendrick Dodge is looking for an Entry Level Tech | Lube ... elevated level of customer service Must have a valid driver's license Start your career as ...

Smartlogisticsgroup

Entry Level Truck Driver

Raleigh, NC · On-site

$4.0K - $9.0K/yr

Maintain accurate logs and documentation in accordance with Hours of Service (HOS) and company ... customer requirements. * Communicate professionally with dispatch and follow routing and safety ...

HP Products

Fabrication Associate - Entry Level

Garner, NC · On-site

$33K - $44K/yr

Ferguson is seeking a Fabrication Associate - Entry Level to join our team! Schedule: M-F 5:00am-2 ... Ability to remain results-focused in the fast-paced customer service environment * The ability to ...

SUPPLY.com

Fabrication Associate - Entry Level

Garner, NC

$33K - $44K/yr

Ferguson is seeking a Fabrication Associate - Entry Level to join our team! Schedule: M-F 5:00am-2 ... Ability to remain results-focused in the fast-paced customer service environment * The ability to ...

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Entry Level Customer Service information

See Raleigh, NC salary details

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How much do entry level customer service jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for entry level customer service in Raleigh, NC is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.70 per hour, depending on experience, location, and employer.

What are typical career advancement opportunities for Entry Level Customer Service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What is an Entry Level Customer Service job?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in the Entry Level Customer Service position, and why are they important?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are the most commonly searched types of Customer Service jobs in Raleigh, NC? The most popular types of Customer Service jobs in Raleigh, NC are:
What are popular job titles related to Entry Level Customer Service jobs in Raleigh, NC? For Entry Level Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service jobs in Raleigh, NC look for? The top searched job categories for Entry Level Customer Service jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Customer Service jobs? Cities near Raleigh, NC with the most Entry Level Customer Service job openings:
Entry Level Customer Service jobs near you
Entry Level Technician

Entry Level Technician

Custom Computer Specialists

Raleigh, NC • Hybrid

$19.50 - $26.25/hr

Other

Posted 3 days ago

Job description

We are seeking a motivated and customer-focused Entry Level Technician to support our Managed Services/Helpdesk team in our NC office. This entry-level role is ideal for someone with a strong interest in IT who enjoys problem-solving, learning new technologies, and supporting end users in a fast-paced environment. This position offers the ability to work from home one day per week. Training is hands-on with an expected ramp-up period of a couple of months.

What You'll Do:

Provide day-to-day helpdesk support by responding to technical requests via customer tickets, phone and email

Troubleshoot and resolve hardware, software, and network issues

Deliver excellent customer service while managing multiple support requests

Conduct regular on-site customer visits as needed

Collaborate closely with the Helpdesk/Managed Services team

Participate in special projects based on individual capability and experience

Maintain clear, professional communication with end users, including during high-stress situations and challenging customer interactions.

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What You Bring:

CompTIA A+, Network+, or similar entry-level certifications

Entry to intermediate-level IT experience or equivalent hands-on experience (no formal degree required)

Strong written and verbal communication skills

Calm, professional demeanor in stressful or high-pressure situations

Foundational technical troubleshooting skills and basic IT knowledge

Genuine curiosity and interest in IT

Preferred, but not required:

Entry-level Microsoft, Cisco, or comparable technical certifications

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