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Entry Level Customer Service Representative Jobs in Raleigh, NC

Michael Jordan Nissan

Customer Service Representative

Durham, NC · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Michael Jordan Nissan is searching for a full-time Customer Service Representative to join our team in Durham, NC. If you enjoy interacting with people, staying organized, and being part of a ...

Michael Jordan Nissan

Customer Service Representative

Durham, NC · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative Are you looking for a career where your customer service skills will be appreciated, your hard work will make a difference, and every day brings new opportunities to ...

Sola Plumbing

Customer Service Rep

Garner, NC · On-site

$17 - $22/hr

If you're tired of working for bosses who couldn't care less about you and would enjoy a position where you can try and learn new things, then you could love being a full-time Customer Service Rep ...

Kimbrell's Furniture

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Representative (CSR) delivers an exceptional in-store experience by supporting sales and customer service efforts. This role focuses on building customer relationships, guiding ...

Kimbrell's Furniture

Customer Service Representative

Durham, NC · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Representative (CSR) delivers an exceptional in-store experience by supporting sales and customer service efforts. This role focuses on building customer relationships, guiding ...

BridgePoint Works

Customer Service Representative

Raleigh, NC · Remote

$21 - $29/hr

  • Medical

  • Dental

  • Vision

  • PTO

Customer Service Representative (Remote USA) | $21-$29 per Hour Are You a Customer Champion? At Bridgepoint Works , we take pride in exceptional service and seamless client experiences . If you're ...

Kimbrell's Furniture

Customer Service Representative

Raleigh, NC · On-site

$14.25 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Representative (CSR) delivers an exceptional in-store experience by supporting sales and customer service efforts. This role focuses on building customer relationships, guiding ...

FASTSIGNS #111701

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

  • PTO

Competitive salary Opportunity for advancement Paid time off FASTSIGNS #111701 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and ...

Comsult Connect

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location: Raleigh, NC Department: Customer Service Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team.

Net Commesh

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location: Raleigh, NC Department: Customer Service Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team.

Caliber

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • PTO

Customer Service Representative Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and ...

AMT Group Inc

Customer Service Representative

Creedmoor, NC · On-site

$11.50 - $15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative As part of the overall sales team, the Customer Service Representative is tasked with account retention and notification to ensure proper maintenance and use of ...

Circle K

Customer Service Representative

Lillington, NC · On-site

$13.50 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Molly Maid

Customer Service Representative

Apex, NC · On-site

$15 - $18/hr

  • PTO

Customer Service Representative Would you like a new career where you get training and have an opportunity to advance? Do you want to stop working crazy hours and have some flexibility in your ...

Circle K

Customer Service Representative

Smithfield, NC · On-site

$13.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Raleigh, NC

Entry Level Customer Service Representative information

See Raleigh, NC salary details

$9

$18

$26

How much do entry level customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for entry level customer service representative in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are the most commonly searched types of Customer Service Representative jobs in Raleigh, NC?

The most popular types of Customer Service Representative jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Entry Level Customer Service Representative jobs?

Cities near Raleigh, NC with the most Entry Level Customer Service Representative job openings:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Customer Service Representative

Michael Jordan Nissan

Durham, NC • On-site

$40K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 9 days ago

Job description

Are you looking for a career where your customer service skills will be appreciated, your hard work will make a difference, and every day brings new opportunities to help people? Michael Jordan Nissan is searching for a full-time Customer Service Representative to join our team in Durham, NC.

If you enjoy interacting with people, staying organized, and being part of a supportive workplace, this is your chance to build a rewarding career with a respected dealership that values its employees and invests in their success.

You'll earn a $40,000-$50,000 salary, plus bonuses. Aside from earning great pay, you can also enjoy the following benefits:

  • Health insurance
  • Dental coverage
  • Eyecare
  • Life insurance
  • 401(k)
  • Employee pricing

WHAT YOUR DAY ENTAILS

As our Customer Service Representative, you will serve as one of the first points of contact for our service guests and will help create an outstanding customer experience from start to finish. You will greet customers as they arrive at the service department, write up initial maintenance work orders, answer incoming phone calls, schedule service appointments, and communicate with customers via phone and text to keep them informed. You'll regularly balance multiple tasks, provide friendly assistance, and help ensure our service department operates smoothly and efficiently.


A LITTLE ABOUT US

Welcome to Michael Jordan Nissan! We're a premier car sales and service dealership in Durham, NC. Our team takes pride in offering an incredible lineup of new and pre-owned Nissan models and top-notch service and parts. We believe in supporting our employees with comprehensive benefits, exclusive employee pricing, and a great work environment. Our staff values the strong work-life balance we promote, making us a great place to develop your career while maintaining personal well-being. Join us and become part of a friendly, knowledgeable team dedicated to excellence!


READY TO BECOME OUR CUSTOMER SERVICE REPRESENTATIVE?

We're looking for someone who can work 8:00 AM - 5:00 PM Monday through Friday, with every other Saturday required, while meeting the following qualifications:

  • Ability to work in a team atmosphere
  • Ability to multitask

Take the next step toward a career you'll be proud of. Our mobile-friendly Customer Service Representative application takes just a few moments to complete and is designed to be simple and convenient. Submit yours today and let us show you why Michael Jordan Nissan is a great place to grow your future!

Apply