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Entry Level Customer Service Representative Jobs in Raleigh, NC

County of Wake, NC

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

The Veteran Services Division is seeking an experienced Customer Service Representative to provide customer service to citizens of Wake County and County employees. Services may include responding to ...

Comsult Connect

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location: Raleigh, NC Department: Customer Service Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team.

Net Commesh

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location: Raleigh, NC Department: Customer Service Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team.

FASTSIGNS #111701

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Competitive salary Opportunity for advancement Paid time off FASTSIGNS #111701 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and ...

Molly Maid

Customer Service Representative

Apex, NC · On-site

$15 - $18/hr

Customer Service Representative Would you like a new career where you get training and have an opportunity to advance? Do you want to stop working crazy hours and have some flexibility in your ...

Circle K

Customer Service Representative

Wake Forest, NC · On-site

$13.75 - $18.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

AMT Group Inc

Customer Service Representative

Creedmoor, NC · On-site

$11.50 - $15.50/hr

Customer Service Representative Department or Division : Sales Reports To : Sales Manager Written By : Kim Benton and Bill Wickward Job Summary: As part of the overall sales team, the Customer ...

Circle K

Customer Service Representative

Smithfield, NC · On-site

$13.75 - $18.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Lillington, NC · On-site

$13.50 - $18.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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All JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Raleigh, NC

Entry Level Customer Service Representative information

See Raleigh, NC salary details

$8

$16

$23

How much do entry level customer service representative jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for entry level customer service representative in Raleigh, NC is $16.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.98 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What does an Entry Level Customer Service Representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.
What are the most commonly searched types of Customer Service Representative jobs in Raleigh, NC? The most popular types of Customer Service Representative jobs in Raleigh, NC are:
What are popular job titles related to Entry Level Customer Service Representative jobs in Raleigh, NC? For Entry Level Customer Service Representative jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service Representative jobs in Raleigh, NC look for? The top searched job categories for Entry Level Customer Service Representative jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Customer Service Representative jobs? Cities near Raleigh, NC with the most Entry Level Customer Service Representative job openings:
Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Raleigh, NC as of June 2026, with employment types broken down into 57% Full Time, 14% Part Time, and 29% Contract. Highlights an 71% In-person, and 29% Remote job distribution, with an average salary of $33,577 per year, or $16.1 per hour.

Customer Service Representative

County of Wake, NC

Raleigh, NC • On-site

$15.50 - $21.25/hr

Other

Posted 10 days ago

Job description

Wake County is looking for you!

The Veteran Services Division is seeking an experienced Customer Service Representative to provide customer service to citizens of Wake County and County employees. Services may include responding to customer inquiries regarding specific services, requesting and processing customer information, taking payments, and providing information regarding regularly performed County activities. The Customer Service Representative role is similar to an Office Assistant; however, the customer service function typically represents the primary role and a significant portion of the duties.
Essential Functions:

  • Answer calls and respond to inquiries from customers, both internally and externally
  • Respond to service requests, schedule appointments, provide general information, or direct requests to the appropriate area
  • Greet persons entering the establishment, determine the nature and purpose of visit, and direct or escort them to specific destinations
  • Respond to requests for general information regarding regularly performed County activities or refer requests to the appropriate area
  • Complete routine office forms and records; record intake information, enter customer data in the system, record payments, and cancel or update accounts
  • Maintain records of customer interactions or transactions, including details of inquiries
  • Generate routine reports summarizing work activities
  • Process mail
  • Perform routine word processing and scanning
  • Copy, compile, sort, and file information

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