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Entry Level Customer Service Representative Jobs in Decatur, GA

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Entry Level Customer Service Representative information

See Decatur, GA salary details

$9

$18

$26

How much do entry level customer service representative jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for entry level customer service representative in Decatur, GA is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What does an Entry Level Customer Service Representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

How to get a job in customer service with no experience?

Entry level customer service representatives can start by highlighting transferable skills such as communication, problem-solving, and patience on their resume. Gaining experience through volunteering, internships, or online training courses can also improve chances, and many employers offer on-the-job training for candidates without prior experience.

How to make 2000 a week working from home?

An entry level customer service representative can increase earnings by working multiple shifts, handling a high volume of calls, and developing strong communication skills. Some companies offer performance-based bonuses or incentives that can boost weekly income, but earning $2000 consistently may require additional part-time roles or specialized skills such as sales or technical support. Building experience and efficiency can also lead to higher pay rates over time.

What job makes $10,000 a month without a degree?

Entry-level customer service representative roles typically do not pay $10,000 a month without significant experience or additional skills. High-paying jobs that reach this level often require specialized skills, certifications, or experience in fields like sales, real estate, or entrepreneurship, rather than entry-level positions. Most roles paying this amount are not considered entry-level and usually involve commission or performance-based pay structures.

What is an entry-level customer service representative?

An entry-level customer service representative is a role that involves assisting customers with inquiries, complaints, and product or service information. It typically requires good communication skills, basic computer knowledge, and may involve working in retail, call centers, or online support environments. No prior experience is usually necessary, and training is often provided on the job.
What are the most commonly searched types of Customer Service Representative jobs in Decatur, GA? The most popular types of Customer Service Representative jobs in Decatur, GA are:
What job categories do people searching Entry Level Customer Service Representative jobs in Decatur, GA look for? The top searched job categories for Entry Level Customer Service Representative jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Entry Level Customer Service Representative jobs? Cities near Decatur, GA with the most Entry Level Customer Service Representative job openings:
Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Decatur, GA as of June 2026, with employment types broken down into 72% Full Time, 25% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,075 per year, or $18.3 per hour.
Lead Customer Service Representative

Lead Customer Service Representative

Circle K

Marietta, GA

Other

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Circle K rating

4.9

Company rating: 4.9 out of 10

Based on 1,311 frontline employees who took The Breakroom Quiz

32nd of 47 rated convenience stores

Job description

Lead Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Lead Customer Service Representative, you will enjoy:

  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement

Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predictable onsite attendance.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions
  • Leading a team of employees
  • Entry level employee supervision

Great if you have:

  • Retail and customer service experience
  • Entry level management experience
  • Sales associate or cashiering experience
  • High School Diploma or equivalent
  • Motivation to advance in your career!
  • Willingness to learn and have fun!

Physical Requirements:

  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

What Circle K employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Circle K

Sourced by ZipRecruiter

Circle K Stores are owned by Alimentation Couche-Tard, the largest convenience store operator in Canada. We are recognized for our strong food service brands, Simply Great Coffee, and of course our icy cold, flavour abundant Frosters. Our innovative store design and merchandising is second to none.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Tempe, AZ, US

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