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Entry Level Customer Service Representative Jobs in Monroe, GA

Sunset Finance

CUSTOMER SERVICE REPRESENTATIVE

Winder, GA · On-site

$55K/yr

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

Trustpilot

CUSTOMER SERVICE REPRESENTATIVE

Winder, GA · On-site

$55K/yr

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Monroe, GA

Entry Level Customer Service Representative information

See Monroe, GA salary details

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$17

$24

How much do entry level customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for entry level customer service representative in Monroe, GA is $17.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.38 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What is an entry level customer service representative?

An entry level customer service representative is a role that involves assisting customers, answering questions, and resolving issues typically with minimal prior experience. The position often requires good communication skills, basic computer knowledge, and the ability to work in a team environment, with training provided on company-specific tools and procedures.

What are the most commonly searched types of Customer Service Representative jobs in Monroe, GA?

The most popular types of Customer Service Representative jobs in Monroe, GA are:

What cities near Monroe, GA are hiring for Entry Level Customer Service Representative jobs?

Cities near Monroe, GA with the most Entry Level Customer Service Representative job openings:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Monroe, GA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $36,189 per year, or $17.4 per hour.

Entry Level Customer Service Associate

TKO Management, Inc

Athens, GA • On-site

$750 - $1.2K/wk

Full-time

Re-posted 29 days ago

Job description

TKO Management is seeking Entry Level Customer Service Associates to support our growing team just outside downtown Athens, GA. This is an excellent opportunity for individuals looking to launch a career in customer service, retail support, sales, or client relations with hands-on training and a positive team environment.

In this role, you will represent client brands in a retail setting, provide customer support, and assist with new customer acquisition. If you enjoy working with people, have strong communication skills, and are ready to step outside your comfort zone, we want to hear from you.


Key Responsibilities:

  • Engage directly with customers to provide quality customer service and support.
  • Stay current on client products, services, and industry updates.
  • Build and maintain positive customer relationships.
  • Assist in generating new customer leads and supporting sales initiatives.
  • Represent client brands professionally within a retail or customer-facing environment.
  • Communicate with existing and potential customers to support new business growth (face-to-face).


Qualifications:

  • Strong communication and interpersonal skills
  • Competitive, motivated, and goal-driven mindset.
  • Customer-focused with strong problem-solving abilities.
  • Experience in customer service, retail, hospitality, restaurant industry, bartending, military, or brand representation is a plus (not required).
  • Reliable form of transportation; this is a fully in-person position.
  • Must be comfortable working in a fast-paced, team-oriented environment.


Perks & Benefits:

  • Supportive, upbeat team atmosphere
  • Paid training.
  • Growing professional network.
  • Opportunities for growth and internal advancement