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Entry Level Customer Experience Analyst Jobs in Reno, NV

Stord, Inc.

Customer Experience Manager

Reno, NV · On-site

As a Customer Experience Manager I, you will serve as the primary liaison between customers and ... Analytical mindset with attention to detail and problem-solving capabilities. * Experience with ...

Stord

Customer Experience Manager

Reno, NV · On-site

As a Customer Experience Manager I, you will serve as the primary liaison between customers and ... Analytical mindset with attention to detail and problem-solving capabilities. * Experience with ...

Danaher

Digital Analyst Internships

Sparks, NV

$100K - $119K/yr

About Digital Analyst Roles at Danaher Are you passionate about data, customer experience, and driving meaningful improvements through insights? As a Digital Analyst Intern, you'll work alongside a ...

Danaher

Digital Analyst Internships

Carson City, NV · On-site

$96K - $114K/yr

About Digital Analyst Roles at Danaher Are you passionate about data, customer experience, and driving meaningful improvements through insights? As a Digital Analyst Intern, you'll work alongside a ...

Danaher

Digital Analyst Internships

Sparks, NV · On-site

$100K - $119K/yr

About Digital Analyst Roles at Danaher Are you passionate about data, customer experience, and driving meaningful improvements through insights? As a Digital Analyst Intern, you'll work alongside a ...

Danaher

Digital Analyst Internships

Carson City, NV

$96K - $114K/yr

About Digital Analyst Roles at Danaher Are you passionate about data, customer experience, and driving meaningful improvements through insights? As a Digital Analyst Intern, you'll work alongside a ...

MRoads

Sales Productivity Analyst

Reno, NV

This is an entry-level operations analyst role , working to help continue our work in building ... Salesforce.com experince is good to have but if someone have related CRM/ Relationship database ...

MRoads

Sales Productivity Analyst

Reno, NV · On-site

This is an entry-level operations analyst role , working to help continue our work in building ... Salesforce.com experince is good to have but if someone have related CRM/ Relationship database ...

MicroMetl

Customer Service Representative

Sparks, NV · On-site

$16.25 - $22.25/hr

We are forged from over 60 years of industry experience and service and continue to grow around the ... Exceptional verbal and written communication skills, sharp analytical abilities, and sound decision ...

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Entry Level Customer Experience Analyst information

See Reno, NV salary details

$18

$40

$67

How much do entry level customer experience analyst jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level customer experience analyst in Reno, NV is $40.40, according to ZipRecruiter salary data. Most workers in this role earn between $32.36 and $45.77 per hour, depending on experience, location, and employer.

What does an entry level customer experience analyst do?

An Entry Level Customer Experience Analyst supports a company’s efforts to improve customer satisfaction by collecting and analyzing customer feedback, identifying trends, and recommending improvements to products or services. They often work with data from surveys, customer interactions, and reviews to help pinpoint pain points in the customer journey. Their findings help inform business strategies and enhance the overall experience for customers. This role is a great starting point for those interested in data analysis, customer service, or business development.

What are some common challenges faced by entry level customer experience analysts, and how can they be overcome?

Entry Level Customer Experience Analysts often encounter challenges such as interpreting large volumes of customer feedback and balancing multiple priorities across departments. To overcome these, it’s important to develop strong organizational and analytical skills, seek guidance from more experienced team members, and utilize available customer experience tools efficiently. Building effective communication with both customers and internal teams also helps in addressing issues quickly and learning best practices. Regular training and feedback can further ease the transition into the role and foster professional growth.

What are the key skills and qualifications needed to thrive as an entry level customer experience analyst, and why are they important?

To thrive as an Entry Level Customer Experience Analyst, you need strong analytical skills, attention to detail, and a bachelor's degree in business, marketing, or a related field. Familiarity with customer relationship management (CRM) systems, data analysis tools like Excel or Tableau, and survey platforms is typically required. Excellent communication, problem-solving, and teamwork skills help you interpret data and collaborate effectively with stakeholders. These skills and qualities are essential for accurately assessing customer feedback and driving improvements that enhance overall customer satisfaction.

What is the difference between Entry Level Customer Experience Analyst vs Customer Service Representative?

AspectEntry Level Customer Experience AnalystCustomer Service Representative
Required CredentialsBachelor's degree preferred, basic data analysis skillsHigh school diploma or equivalent, strong communication skills
Work EnvironmentOffice setting, analyzing customer data and feedbackCall centers, retail stores, direct customer interaction
Employer & Industry UsageTech, retail, finance companies focusing on customer insightsRetail, telecom, hospitality industries primarily handling customer inquiries

While both roles involve customer interaction, the Entry Level Customer Experience Analyst focuses on analyzing customer data to improve overall experience, whereas the Customer Service Representative handles direct customer inquiries and support. The analyst role requires some data skills and a focus on insights, while the representative role emphasizes communication and problem-solving skills in real-time customer interactions.

What are the most commonly searched types of Customer Experience Analyst jobs in Reno, NV?

The most popular types of Customer Experience Analyst jobs in Reno, NV are:

What are popular job titles related to Entry Level Customer Experience Analyst jobs in Reno, NV?

For Entry Level Customer Experience Analyst jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Experience Analyst jobs in Reno, NV look for?

The top searched job categories for Entry Level Customer Experience Analyst jobs in Reno, NV are:

What cities near Reno, NV are hiring for Entry Level Customer Experience Analyst jobs?

Cities near Reno, NV with the most Entry Level Customer Experience Analyst job openings:

Entry Level Customer Experience Analyst jobs near you

Customer Experience Manager

Stord, Inc.

Reno, NV • On-site

Full-time

Re-posted 7 days ago

Stord rating

3.1

Company rating: 3.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
As a Customer Experience Manager I, you will serve as the primary liaison between customers and internal teams, including operations, IT, and finance. Your role will focus on understanding client service needs, ensuring smooth execution of service solutions, and optimizing customer experience. By collaborating with cross-functional teams, you will drive operational efficiency, support business transformation efforts, and maintain financial accuracy. Your ability to identify growth opportunities and provide strategic insights will be essential in enhancing service outcomes and fostering long-term customer relationships.
What You'll Do:
  • Act as the main point of contact between customers and internal teams to address service needs and ensure business alignment.
  • Identify and communicate client service requirements to cross-functional teams, ensuring effective execution and adherence to SLAs.
  • Oversee the management and implementation of complex service solutions to ensure seamless customer program execution.
  • Partner with account leadership on business transformation efforts to enhance service processes, operational efficiency, and financial performance.
  • Lead and coordinate customer business reviews, offering strategic insights and recommendations for service improvement.
  • Audit customer invoices, track outstanding accounts receivable (A/R), and facilitate timely issue resolution for financial accuracy.
  • Maintain comprehensive documentation, including meeting notes and action items, to drive account performance and issue resolution.
  • Collaborate with management to identify and convert growth opportunities into tangible results.

What You'll Need:
  • Proven experience in customer experience, account management, or a related field.
  • Strong ability to manage multiple priorities and complex service solutions in a fast-paced environment.
  • Excellent communication and relationship-building skills to work effectively with internal and external stakeholders.
  • Analytical mindset with attention to detail and problem-solving capabilities.
  • Experience with financial processes, including auditing invoices and managing accounts receivable.
  • Ability to lead customer business reviews and provide strategic recommendations.

Bonus Points:
  • Experience in Supply Chain, Warehouse Fulfillment, or Ecommerce.
  • Familiarity with service-level agreements (SLAs) and operational metrics.
  • Background in business transformation initiatives or process optimization.
  • Proficiency in CRM or customer service management tools.

What Stord employees say

Pay

Hours and flexibility

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