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Entry Level Csr Jobs in Reno, NV (NOW HIRING)

The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail ...

Customer Service Representative

Reno, NV · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Reno, NV

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Sparks, NV · On-site

$16.25 - $22.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Reno, NV · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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Entry Level Csr information

See Reno, NV salary details

$9

$18

$26

How much do entry level csr jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level csr in Reno, NV is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.87 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

What are the most commonly searched types of Csr jobs in Reno, NV? The most popular types of Csr jobs in Reno, NV are:
Infographic showing various Entry Level Csr job openings in Reno, NV as of July 2026, with employment types broken down into 1% Locum Tenens, 82% Full Time, 14% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,983 per year, or $18.7 per hour.

$19.70/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Community Choice Financial rating

5.7

Company rating: 5.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz


Job description

Customer Service Representative

Rapid Cash

Sparks, NV 

As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. 

Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you’ll be offered hands-on training, coaching, and development as we invest in your long-term success. If you’re looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on! 


Compensation  

The hourly wage for the position is $19.70 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.   

Benefits & Perks* 

  • Paid on-the-job training and a comprehensive new hire program. 
  • Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. 
  • Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. 
  • Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. 
  • Performance-based career advancement. 
  • Educational Reimbursement Program. 
  • Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). 
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. 
  • Company-Sponsored Life and AD&D Insurance. 
  • Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family.  Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. 
  • Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. 
  • Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. 
  • Paid time off that grows with you, starting with 12 days in your first year.  
  • A relaxed, business casual dress code that includes jeans and sneakers! 

*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. 


  • Connect with customers to cultivate lasting relationships that drive repeat business.  
  • Review, validate, and process customer transactions with accuracy.  
  • Maximize customer success by offering personalized financial services that fit their lifestyle.  
  • Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system. 
  • Build new business by completing daily call campaigns.  
  • Assist in customer account management and collections by accepting payments and managing customer appointments.  
  • Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events.  
  • Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience.  

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