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Customer Service Trainer Jobs in Reno, NV (NOW HIRING)

Scheels

Customer Service

Sparks, NV · On-site

$16.25 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Overview: Customer Service associates are responsible for creating a positive and personal ... This role also involves training new cashiers and assisting with other front-end projects as needed.

New

SCHEELS

Customer Service

Sparks, NV

$16.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Overview: Customer Service associates are responsible for creating a positive and personal ... This role also involves training new cashiers and assisting with other front-end projects as needed.

New

Scheels

Customer Service

Sparks, NV · On-site

$16.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Overview: Customer Service associates are responsible for creating a positive and personal ... This role also involves training new cashiers and assisting with other front-end projects as needed.

Lincare Holdings

Customer Service Rep

Sparks, NV · On-site

$16.25 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative This employee communicates with customers for the purposes of ... Help with the training of employees * Calculate figures and amounts in reference to frequency and ...

Lincare Holdings

Customer Service Rep

Carson City, NV · On-site

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative This employee communicates with customers for the purposes of ... Help with the training of employees * Calculate figures and amounts in reference to frequency and ...

Lincare

Customer Service Rep

Sparks, NV

$16.25 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Assesses customer need for additional products/services * Assesses customer compliance with ... Effectively communicate with coworkers and patients alike * help with the training of employees ...

Lincare Holdings, Inc.

Customer Service Rep

Carson City, NV · On-site

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Assesses customer need for additional products/services * Assesses customer compliance with ... Effectively communicate with coworkers and patients alike * help with the training of employees ...

Lincare Holdings, Inc.

Customer Service Rep

Sparks, NV · On-site

$16.25 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Assesses customer need for additional products/services * Assesses customer compliance with ... Effectively communicate with coworkers and patients alike * help with the training of employees ...

Lincare

Customer Service Rep

Carson City, NV

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Assesses customer need for additional products/services * Assesses customer compliance with ... Effectively communicate with coworkers and patients alike * help with the training of employees ...

Walgreens

Customer Service Associate

Sparks, NV

$14.75 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.

Walgreens

Customer Service Associate

Reno, NV · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.

Culligan 93IL

Customer Service Representative

Reno, NV · On-site

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... training meetings/events Job Summary Culligan Water is seeking an individual experienced in customer support and relations. The Customer Service Representative works directly with customers to ...

Walgreens

Customer Service Associate

Reno, NV · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.

Walgreens

Customer Service Associate

Reno, NV

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.

Walgreens

Customer Service Associate

Sparks, NV

$14.75 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.

Savers | Value Village

Customer Service Associate

Reno, NV · On-site

$14.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the ... Our training department / Savers University develops and delivers robust training to every team ...

Savers/Value Village

Customer Service Associate

Reno, NV

$14.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the ... Our training department / Savers University develops and delivers robust training to every team ...

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Showing results 1-20

All JobsCustomer Service Trainer JobsCustomer Service Trainer Jobs in Reno, NV

Customer Service Trainer information

See Reno, NV salary details

$21.4K

$52.1K

$70.3K

How much do customer service trainer jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer service trainer in Reno, NV is $52,095.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,900.00 and $51,800.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Trainer vs Customer Support Specialist?

AspectCustomer Service TrainerCustomer Support Specialist
Required CredentialsCustomer service experience, training or teaching skillsCustomer service experience, technical knowledge
Work EnvironmentTraining sessions, workshops, corporate officesCall centers, help desks, online support
Employer & Industry UsageCorporations, training companies, retailTech companies, service providers, retail
Common Search & Comparison IntentTraining roles, teaching customer service skillsCustomer support roles, technical assistance

While both roles focus on customer interactions, a Customer Service Trainer primarily develops and delivers training programs to improve customer service skills. In contrast, a Customer Support Specialist directly assists customers with their inquiries and issues. The trainer role emphasizes education and skill development, often within a corporate setting, whereas the support specialist role involves hands-on problem solving in customer interactions.

What does a customer service trainer do?

A customer service trainer provides instruction for existing employees and new hires in a business. You work with staff members who have direct contact with customers either face-to-face or via the phone or internet. Your duties include designing courses and instructional units that include both classroom work and hands-on practice. You assess the performance of each customer care professional who takes your class, and you adjust your training methods and approaches to increase effectiveness if necessary. Your responsibilities can include assessing the customer service performance at the company to help you focus your planning for each course.

What are some common challenges faced by customer service trainers, and how can they be effectively addressed?

Customer Service Trainers often encounter challenges such as engaging a diverse group of trainees with varying experience levels, adapting training materials to fit different learning styles, and ensuring consistent skill development across teams. To address these, successful trainers use interactive teaching methods, incorporate real-world scenarios, and provide ongoing support and feedback. Building strong relationships with team leads and consistently updating training content to reflect new company policies or customer trends also helps trainers remain effective and keep the training relevant.

What are the key skills and qualifications needed to thrive as a customer service trainer, and why are they important?

To thrive as a Customer Service Trainer, you need expertise in customer service best practices, adult learning principles, and typically a background in training or education. Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is often required. Exceptional communication, patience, and motivational skills help trainers engage participants and foster a positive learning environment. These skills are crucial to effectively transfer knowledge, improve service quality, and support organizational goals.
More about Customer Service Trainer jobs

What are popular job titles related to Customer Service Trainer jobs in Reno, NV?

For Customer Service Trainer jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Customer Service Trainer jobs in Reno, NV look for?

The top searched job categories for Customer Service Trainer jobs in Reno, NV are:

Customer Service Trainer jobs near you
Infographic showing various Customer Service Trainer job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $52,095 per year, or $25 per hour.

Customer Service Representative

Williams-Sonoma Inc. Customer Care Centers

Reno, NV • On-site

$15/hr

Other

PTO

Re-posted 3 days ago

Job description

Williams-Sonoma Inc. 

  Customer Service Representatives 
Full Time availability - Reno, NV
Now accepting applications until July 30, 2026
 

Why Join Us?

Do you love helping people? Thrive in fast-paced environments? Want to work from home in a role where you make someone’s day every day?

If you’re someone who:

  • Brings positive energy
  • Solves problems with confidence
  • Loves great products and even better discounts
    …then you’ll feel right at home here!
  Your Day to Day (Essential Functions):

✅ Customer-Focused Support

  • Serve as the first point of contact for customer inquiries via phone
  • Actively listen to customer concerns and provide clear, accurate, and empathetic resolutions.
  • Handle escalations with professionalism, ensuring a smooth resolution process.

✅ Problem-Solving & Ownership

  • Apply critical thinking to troubleshoot issues and offer appropriate solutions.
  • Approve adjustments, returns, or other resolutions within established guidelines.
  • Follow up with customers to ensure complete satisfaction and issue solutions.

✅ Service with Integrity

  • Uphold company values by providing honest, ethical, and transparent support.
  • Maintain confidentiality of customer data and company policies.
  • Stay informed about product updates, policies, and procedures to provide accurate information.

✅ Collaboration & Continuous Growth

  • Work closely with team members and leadership to improve service processes.
  • Participate in ongoing training to enhance skills and stay ahead in customer service excellence.
  • Provide feedback to improve company policies and customer experience strategies.
What We Offer:

✨ Competitive pay starting at $15.00/hr 
✨ Recognition based incentives and bonuses
✨ PTO, Vacation, and Sick Pay benefits 
✨ Employee discounts and perks (up to 40% off most products and brands) 

What We’re Looking For:

✨ 1+ years of customer service experience (retail, call center, or hospitality preferred) 
✨ Strong communication skills - Ability to de-escalate and resolve issues professionally 
✨ Problem-solving mindset - You think fast and adapt quickly 
✨ Integrity and reliability - You do the right thing, even when no one is watching 
✨ Comfortable working in a fast-paced environment with performance goals 
✨ Tech-savvy - Ability to navigate multiple systems and multitask efficiently 
 

Technology requirements:

In order to work from home, our agents must have their own full-size or all-in-one desktop personal computer, or a traditional laptop personal computer that meets the minimum specifications listed in the sections below.
 

Devices not acceptable:

Tablet-based/convertible personal computers (i.e. – Microsoft Surface, Surface Book), Chromebooks, Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable.
 

Operating Systems:     
    ✨ Windows 11 Home, Windows 11 Pro, or Windows 11 Pro for Workstations
    ✨ Mac IOS 13 or newer 
  What if I have an Education or Enterprise edition of Windows?

Education and Enterprise editions are not licensed for individual use (these licenses would be owned by a larger organization).
 

What if I am using a Windows Insider version of Windows?

Versions of Windows provided via the Windows Insider program are not considered stable versions of Windows, and are therefore not suitable for production use. Support will only be provided on stable, main release versions of Windows.
 

What if I am using an older version of Windows?

We do not support Windows 95, 98, ME, 2000, XP, Vista, Windows 7, Windows 8 or Windows 8.1.
 

What kind of software do I need?

A PC that is fully updated with all current windows AND all optional updates, as these are device specific for  your system and can affect Audio and other performance if not updated.
 

What antivirus protection do I need?

You must have an anti-virus program running on your computer.  Microsoft Defender is sufficient and already installed on most Windows based computers.
 

Web Browser:

Our systems work best using Google Chrome.  Other browsers may not work.  If this is the case, we will ask you to install Chrome.
 

Random Access Memory (RAM): 6 GB RAM or higher, but we recommend 8GM or higher to support the work environment
  Internal Storage:

You must have enough free space available to both install needed systems and run these systems effectively.
 

Display/Monitor:

Minimum Optimal Screen Resolution:

    ✨ 1920 x 1080
  Devices and peripherals needed:     ✨  External mouse* (wired preferred)
    ✨  Keyboard (wired preferred)
    ✨  Webcam (will be utilized for Training and meetings
    ✨  USB headset* (wired required – wireless/Bluetooth headsets NOT acceptable)
            ✨  We highly recommend you have the following headsets for best results during your employment. 
            ✨  Jabra Evolve 20 UC
            ✨  Logitech H390
    ✨  Other recommendations will be included in the system requirements documentation provided later in the process
    ✨  Headset models NOT supported
            ✨  MPOW 
            ✨  Cyber Acoustics
            ✨  NUBOW
 

✨  We do not recommend using built-in laptop track pads

Your system’s internet speed will be tested using our System Checker during the pre-hire process and throughout employment as needed. If you choose, you may examine your speeds at http://speedof.me , however that will not be an official evaluation of your connection. Internet based speed tests measure speeds to your residence, and may not be indicative of actual speeds to your computer.

 

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