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Overnight Customer Service Jobs in Reno, NV (NOW HIRING)

As a Parking Cashier / Customer Service Representative , you'll play a vital role in creating a welcoming experience for customers while ensuring the smooth operation of our parking facility. What ...

New

As a Parking Cashier / Customer Service Representative , you'll play a vital role in creating a welcoming experience for customers while ensuring the smooth operation of our parking facility. What ...

New

Customer Service Representative

Truckee, CA · On-site

$18.25 - $25/hr

Customer Service Representative Under general supervision of the Customer Service Supervisor or Manager, provides efficient and courteous service to all inquiries by the electric and water customers ...

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Customer Service Associate

Reno, NV · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

The Customer Service Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures ...

The Customer Service Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures ...

The Customer Service Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures ...

Customer Service Associate

Reno, NV · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate The Customer Service Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Customer Service Representative

Reno, NV · On-site

$16 - $21.75/hr

The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail ...

Customer Service Associate

Reno, NV

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Sparks, NV · On-site

$14.75 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

CLUB Customer Service

Verdi, NV · On-site

$16 - $21.75/hr

Club Customer Service Outfitter The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The ...

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Overnight Customer Service information

See Reno, NV salary details

$9

$18

$26

How much do overnight customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for overnight customer service in Reno, NV is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.87 per hour, depending on experience, location, and employer.

What is an overnight customer service?

Overnight customer service jobs involve assisting customers during overnight hours, typically outside of regular business times. Employees in these roles may answer phone calls, respond to emails or chats, and resolve customer issues or inquiries. These positions are common in industries that require 24/7 support, such as hospitality, retail, financial services, and tech companies. Overnight shifts usually run from late evening to early morning and may offer shift differentials or other incentives. Strong communication skills and the ability to work independently are important for success in this role.

What are some common challenges faced by overnight customer service representatives, and how can they be managed?

Overnight Customer Service representatives often encounter challenges such as handling high volumes of inquiries with limited immediate supervision and managing customer issues that may be more urgent due to the late hours. Additionally, working overnight shifts can impact personal routines and require strong self-motivation. Successful representatives typically develop effective time-management skills, maintain clear communication with team members during shift changes, and utilize available resources to resolve issues efficiently. Employers often provide training and support to help overnight staff adapt and thrive in this unique work environment.

What is the difference between Overnight Customer Service vs Customer Support Specialist?

AspectOvernight Customer ServiceCustomer Support Specialist
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on company
Work EnvironmentCall centers, remote, or office settings with night shiftsOffice, remote, or call centers during regular business hours
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service skills
Industry UsageCommon in retail, tech, and service industries with 24/7 supportUsed across various industries for client interaction and support

Overnight Customer Service roles focus on providing support during night hours, often requiring specific shift schedules. Customer Support Specialists typically work during regular hours but share similar skills and credentials. The main difference lies in the work hours and environment, with overnight roles catering to 24/7 operations and support specialists serving daytime needs.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, resilience, and the ability to stay focused during night shifts are crucial soft skills for this role. These skills and qualities ensure that customer needs are met efficiently and professionally, even during off-peak hours when support is critical.
What are the most commonly searched types of Customer Service jobs in Reno, NV? The most popular types of Customer Service jobs in Reno, NV are:
What cities near Reno, NV are hiring for Overnight Customer Service jobs? Cities near Reno, NV with the most Overnight Customer Service job openings:
Infographic showing various Overnight Customer Service job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,983 per year, or $18.7 per hour.

$18 - $20/hr

Full-time

Medical, Retirement, PTO

Posted 13 days ago


Job description

Job Summary:
Position Type: Part-Time
Pay Range: $18.00-20.00
Hours: 8:00 AM - 5:00 PM, Mon-Fri
Location: Reno Corporate Office near the Airport

The Customer Service Clerk supports the Customer Service Manager and Operations department in the performance of daily activities which includes answering freight and delivery inquiries via email or by telephone in a courteous and tactful manner.

Customer Service Clerks obtain and communicate accurate freight and delivery information, directions, instructions using a computer.   They also works closely with our branch offices to communicate client needs, concerns and delivery information to team members in a timely manner. 

Customer Service Clerks also help resolve customer concerns or forward customer complaints to the appropriate individuals in a timely manner.

California Sierra Express has been serving the air freight logistics industry for over 35 years. We operate five freight terminals in CA and one in Reno, NV.  We're an overnight carrier serving international and domestic freight forwarders as a final mile Pick-Up and Delivery agent for shipments that travel around the globe.

You'll be joining a local team of over 30 people all committed to providing the best service possible to our customers who trust Cal Sierra to move their shipments on-time throughout the greater Reno Area.

Benefits:
  • Paid Vacation and Sick Days
  • Paid Training
  • Health Insurance
  • 401K
  1. High School diploma or GED equivalent preferred.
  2. Efficient in the use of using computers.
  3. Efficient in the use of computer software programs such as MS office.
  4. One-year of business billing experience strongly preferred
  5. Strong organizational skills.
  6. Experience in the transportation or logistics industry preferred.
  7. Strong communication skills both verbally and in writing