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Customer Service Jobs in Reno, NV (NOW HIRING)

Scheels

Customer Service

Sparks, NV · On-site

$16.50/hr

Customer Service associates are responsible for creating a positive and personal experience for every customer. The Customer Service associate will operate the register, handle cash, and be ...

SCHEELS

Customer Service

Sparks, NV · On-site

$16.50/hr

Customer Service associates are responsible for creating a positive and personal experience for every customer. The Customer Service associate will operate the register, handle cash, and be ...

Hertz

Customer Service Associate

Reno, NV · On-site

$16.25/hr

The Customer Service Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures ...

Hertz

Customer Service Associate

Reno, NV · On-site

$16.25/hr

The Customer Service Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures ...

Walgreens

Customer Service Associate

Carson City, NV · On-site

$14.25 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Sparks, NV · On-site

$14.75 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Garlock Flexibles

Customer Service Manager

Reno, NV · On-site

$110K - $125K/yr

The Customer Service Manager is responsible for establishing and maintaining a service- oriented relationship with external and internal customers. The successful leader will ensure the customer ...

Garlock Flexibles

Customer Service Manager

Reno, NV · On-site

$110K - $125K/yr

The Customer Service Manager is responsible for establishing and maintaining a service- oriented relationship with external and internal customers. The successful leader will ensure the customer ...

Raising Cane's

Customer Service Associate

Reno, NV · On-site

$14.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Reno, NV · On-site

$14.50/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Walgreens

Customer Service Associate

Carson City, NV · On-site

$14.25 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Daniels Health

Customer Service Lead

Reno, NV · On-site

$59.87 - $65.29/hr

To support our growing customer base and strengthen our customer service leadership capacity, we are looking for a Customer Service Lead to join our team. This role will be pivotal in supporting our ...

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All JobsCustomer Service JobsCustomer Service Jobs in Reno, NV

Customer Service information

See Reno, NV salary details

$9

$18

$26

How much do customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer service in Reno, NV is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.87 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Reno, NV?

The most popular types of Customer Service jobs in Reno, NV are:

What are popular job titles related to Customer Service jobs in Reno, NV?

For Customer Service jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Reno, NV look for?

The top searched job categories for Customer Service jobs in Reno, NV are:

What cities near Reno, NV are hiring for Customer Service jobs?

Cities near Reno, NV with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Reno, NV as of August 2026, with employment types broken down into 75% Full Time, 10% Part Time, and 15% Contract. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution, with an average salary of $38,983 per year, or $18.7 per hour.

Customer Service

Scheels

Sparks, NV • On-site

$16.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Key responsibilities

  • Operate the register, handle cash, and process transactions accurately.

  • Assist customers by providing personalized service, resolving inquiries, and promoting store products and promotions.

  • Train new cashiers and support front-end projects as needed.

Scheels rating

7.2

Company rating: 7.2 out of 10

Based on 283 frontline employees who took The Breakroom Quiz

123rd of 740 rated retailers

Job description

Scheels Company Goals:
We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.
Overview:
Customer Service associates are responsible for creating a positive and personal experience for every customer. The Customer Service associate will operate the register, handle cash, and be knowledgeable about store products and promotions to resolve customer inquiries and issues. This role also involves training new cashiers and assisting with other front-end projects as needed.
What We Commit To - Our Employee Ownership Values
As an employee-owner, you're expected to actively contribute to a culture that thrives on:
  • Delivering a Personalized WOW Customer Experience

      • Every customer interaction is an opportunity to exceed expectations
      • We focus on making every visit memorable, personalized, and impactful

  • Having a Team-First, Winning Mentality

      • We succeed together by supporting one another and celebrating team wins
      • Collaboration and unity drive our performance and customer experience

  • Learning and Adapting to Constant Change

      • We embrace growth, innovation, and feedback
      • Change is not a barrier-it's a catalyst for improvement and excellence

  • Taking Pride in Our Work and Thinking Like Owners

      • Every task matters, and we take full responsibility for the results
      • Ownership means accountability, care, and drive to go above and beyond

  • Expecting Honesty and Integrity in All That We Do

    • Trust is the foundation of our relationships-with customers and with each other
    • We act with transparency, fairness, and respect at all times

Responsibilities:
  • Greet all customers with a smile when entering and exiting the store
  • Enhance the customer experience by engaging in conversation while providing personalized service and consistently meeting the goals of the digital receipt program
  • Accurately scan every item customers are purchasing, ensuring all merchandise is properly rung through and paid for before the customer leaves the store
  • Treat merchandise with care, and bag purchases carefully and efficiently
  • Promote the Scheels Visa card and clearly explain all benefits
  • End each transaction by saying "thank you" to every customer
  • Operate the register system, follow all cash handling policies, and be knowledgeable in store products and policies as they pertain to customer service
  • Resolving problems that involve several variables in standardized processes
  • Perform basic math, calculate discounts, make change, and accurately balance the cash drawer
  • Maintain an awareness of in-store events and promotions
  • Complete Customer Service projects and delegate to other cashiers when needed
  • Assist in the training of new Customer Service Associates and Cashiers
  • Assist with all other duties as assigned
  • Ability to work assigned schedule, which may include varied hours, evenings, weekends, and holidays

Education & Experience:
The ideal candidate will have a high school diploma or general education degree (GED) and 1+ years of cashiering experience or training, or equivalent combination of education and experience.
Physical Requirements/Lifting Requirements:
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
Heavy work - Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.
Benefits:
At SCHEELS, we offer a full range of benefits, including an Employee Stock Ownership Plan (ESOP), 401(k) with Roth options, associate discounts, and full health coverage-including medical, HSA, dental, and vision. We also offer accident and hospital indemnity insurance, an Employee Assistance Program, and time to recharge through paid time off, holiday pay, maternity leave, and bereavement leave. (Note: Additional leave benefits may apply based on your state of employment.)
Learn more about what it means to be an owner at SCHEELS on our Careers Page.
EQUAL EMPLOYMENT OPPORTUNITY
Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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