Dayton, NV · Remote
$19 - $20.50/hr
As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance. Vimo currently has ...
Dayton, NV · Remote
$19 - $20.50/hr
As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance. Vimo currently has ...
Dayton, NV · On-site +1
$19 - $20.50/hr
As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance. Vimo currently has ...
Dayton, NV · On-site +1
$19 - $20.50/hr
As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance. Vimo currently has ...
Carson City, NV · Remote
$15.25 - $20.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Carson City, NV · Remote
$15.25 - $20.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Sparks, NV · Remote
$15.75 - $21.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Sparks, NV · Remote
$15.75 - $21.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Reno, NV · Remote
$15.50 - $20.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Reno, NV · Remote
$15.50 - $20.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...
Reno, NV · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Reno, NV · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Carson City, NV · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Carson City, NV · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Sparks, NV · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Sparks, NV · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Reno, NV · Remote
$48K/yr
This is a full-time, remote, salaried position. Candidates must reside in the continental U.S., no ... Automotive Agency, Automotive In-House Marketing and/or Customer Service experience, a plus
Reno, NV · Remote
$48K/yr
This is a full-time, remote, salaried position. Candidates must reside in the continental U.S., no ... Automotive Agency, Automotive In-House Marketing and/or Customer Service experience, a plus
Reno, NV · Remote
$78K - $90K/yr
Kyo is looking for an enthusiastic, organized and experienced to join the team and work 100% from ... Flexibility: 100% remote delivery model, with flexible scheduling options for full-time and ...
Quick apply
Reno, NV · Remote
$78K - $90K/yr
Kyo is looking for an enthusiastic, organized and experienced to join the team and work 100% from ... Flexibility: 100% remote delivery model, with flexible scheduling options for full-time and ...
Minden, NV · On-site +1
$83K - $155K/yr
Have at least 5 years of working experience in Condition Monitoring within a similar customer ... Have minimum ISO Cat II Vibration Analysis Certification. * Have knowledge and experience with ...
Minden, NV · On-site +1
$83K - $155K/yr
Have at least 5 years of working experience in Condition Monitoring within a similar customer ... Have minimum ISO Cat II Vibration Analysis Certification. * Have knowledge and experience with ...
Minden, NV · On-site +1
$83K - $155K/yr
Have at least 5 years of working experience in Condition Monitoring within a similar customer ... Have minimum ISO Cat II Vibration Analysis Certification. * Have knowledge and experience with ...
Minden, NV · On-site +1
$83K - $155K/yr
Have at least 5 years of working experience in Condition Monitoring within a similar customer ... Have minimum ISO Cat II Vibration Analysis Certification. * Have knowledge and experience with ...
Minden, NV · On-site +1
$83K - $155K/yr
Have at least 5 years of working experience in Condition Monitoring within a similar customer ... Have minimum ISO Cat II Vibration Analysis Certification. * Have knowledge and experience with ...
Minden, NV · On-site +1
$83K - $155K/yr
Have at least 5 years of working experience in Condition Monitoring within a similar customer ... Have minimum ISO Cat II Vibration Analysis Certification. * Have knowledge and experience with ...
Reno, NV · Remote
$94K - $151K/yr
Our Purpose TERADYNE, where experience meets innovation and driving excellence in every connection ... Open to US Remote ** We are seeking a Compensation Analyst to support the design, administration ...
Reno, NV · Remote
$94K - $151K/yr
Our Purpose TERADYNE, where experience meets innovation and driving excellence in every connection ... Open to US Remote ** We are seeking a Compensation Analyst to support the design, administration ...
Sparks, NV · On-site +1
$85K - $117K/yr
... customers with years of experience in platform operations, engineering and full lifecycle ... Work in an office environment with the potential for hybrid or remote work settings. At Sierra ...
Sparks, NV · On-site +1
$85K - $117K/yr
... customers with years of experience in platform operations, engineering and full lifecycle ... Work in an office environment with the potential for hybrid or remote work settings. At Sierra ...
Reno, NV · Remote
$140 - $400/hr
... customer's project. In this role, you'll apply your expertise to help train next-generation AI ... No prior experience in AI is required -- your domain knowledge is what matters. This opportunity is ...
Reno, NV · Remote
$140 - $400/hr
... customer's project. In this role, you'll apply your expertise to help train next-generation AI ... No prior experience in AI is required -- your domain knowledge is what matters. This opportunity is ...
Sparks, NV · Remote
$140 - $400/hr
... customer's project. In this role, you'll apply your expertise to help train next-generation AI ... No prior experience in AI is required -- your domain knowledge is what matters. This opportunity is ...
Sparks, NV · Remote
$140 - $400/hr
... customer's project. In this role, you'll apply your expertise to help train next-generation AI ... No prior experience in AI is required -- your domain knowledge is what matters. This opportunity is ...
Reno, NV · Remote
$140 - $400/hr
... customer's project. In this role, you'll apply your expertise to help train next-generation AI ... No prior experience in AI is required -- your domain knowledge is what matters. This opportunity is ...
Reno, NV · Remote
$140 - $400/hr
... customer's project. In this role, you'll apply your expertise to help train next-generation AI ... No prior experience in AI is required -- your domain knowledge is what matters. This opportunity is ...
Reno, NV · Remote
$140 - $400/hr
... customer's project. In this role, you'll apply your expertise to help train next-generation AI ... No prior experience in AI is required -- your domain knowledge is what matters. This opportunity is ...
Reno, NV · Remote
$140 - $400/hr
... customer's project. In this role, you'll apply your expertise to help train next-generation AI ... No prior experience in AI is required -- your domain knowledge is what matters. This opportunity is ...
Sparks, NV · Remote
$140 - $400/hr
... customer's project. In this role, you'll apply your expertise to help train next-generation AI ... No prior experience in AI is required -- your domain knowledge is what matters. This opportunity is ...
Sparks, NV · Remote
$140 - $400/hr
... customer's project. In this role, you'll apply your expertise to help train next-generation AI ... No prior experience in AI is required -- your domain knowledge is what matters. This opportunity is ...
$18.70 - $23.14
8% of jobs
$23.14 - $27.59
2% of jobs
$27.59 - $32.03
14% of jobs
$32.14 is the 25th percentile. Wages below this are outliers.
$32.03 - $36.48
32% of jobs
$36.48 - $40.92
14% of jobs
$43.51 is the 75th percentile. Wages above this are outliers.
$40.92 - $45.37
9% of jobs
$45.37 - $49.81
6% of jobs
$49.81 - $54.25
3% of jobs
$54.25 - $58.70
3% of jobs
$58.70 - $63.14
5% of jobs
$63.14 - $67.59
3% of jobs
$18
$40
$67
To thrive as a Remote Customer Experience Analyst, you need strong analytical abilities, customer service experience, and a background in data analysis or business, often supported by a relevant degree. Familiarity with customer relationship management (CRM) platforms, data visualization tools, and experience with analytics software like Excel or Tableau are typically beneficial. Excellent communication, problem-solving, and self-motivation are key soft skills for remote collaboration and delivering insights. These skills and qualities are crucial for gathering actionable data, enhancing customer satisfaction, and supporting ongoing improvement in a distributed work environment.
Remote Customer Experience Analysts typically spend their day gathering and interpreting customer feedback, analyzing data to identify trends, and generating reports to share findings with cross-functional teams. They may also participate in virtual meetings to discuss customer pain points and recommend strategies to improve satisfaction. The role often involves close collaboration with product, marketing, and support teams to ensure the company's service and product offerings align with customer needs. Regular communication and proactive problem-solving are key components of a typical workday, making this a dynamic and impactful position.
A Remote Customer Experience Analyst is responsible for analyzing customer interactions, feedback, and data to improve overall customer satisfaction. They work remotely to identify pain points, enhance user experiences, and provide actionable insights to support business goals. This role often involves reviewing customer feedback, monitoring service trends, and collaborating with teams to optimize processes. Strong analytical skills, communication abilities, and a customer-focused mindset are essential for success in this position.
$19 - $20.50/hr
Full-time
Medical, Retirement, PTO
Re-posted 16 days ago
It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.
Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Full-time/Seasonal
· $19.00/hr. Spanish Bilingual, plus performance incentives
Requirements
Essential Responsibilities
Inbound/Outbound Calls
Deliver the highest level of customer service experience consistently
Manage customer accounts and provide technical support
Application Data Entry
Online chat inquiries as assigned
Interpret and follow defined procedures and policies
Creative problem-solving skills
Flexibility and adaptability to changing projects and updates
Time and task management (multitasking and task prioritization)
Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
Adhere to regulated guidelines for communications via all channels
Qualifications
Moderate to Advanced computer skills
High level of comfort learning new technology
High level of professionalism
Excellent verbal and written communication skills
Comfortable working from home
Self-motivated and success-driven
What We Offer
Paid Training
Full-Time, Seasonal role
Performance and attendance-based incentives, in addition to the base pay
The convenience of working from home
Collaborative and supportive team environment
401K Match
Individual Coverage HRA (ICHRA)
Paid time off (PTO)
Preferred Experience (not required)
Previous experience in customer support or technical support role
Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
Previous experience in a Call Center
Familiarity with CRM systems and practices
Spanish Bilingual, a plus
