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Entry Level Computer Support Specialist Jobs in Springfield, IL

Datavant

Health Information Specialist I

Springfield, IL · On-site

$15 - $18.32/hr

... is an entry level position responsible for processing all release of information (ROI ... Documenting information in multiple platforms using two computer monitors. * Proficient in ...

INB, N.A.

ACH Operations Specialist

Springfield, IL · On-site

$50K - $60K/yr

Contribute to a culture of cross-training and collaboration, supporting other operations as needed ... Use of hands to maintain desktop/laptop computer systems. Salary: $50,000-$60,000 annually. The ...

Datavant

Health Information Specialist

Springfield, IL · On-site

$98K - $99K/yr

... is an entry level position responsible for processing all release of information (ROI ... Documenting information in multiple platforms using two computer monitors. * Full Benefits: PTO ...

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All JobsComputer Support Specialist JobsEntry Level Computer Support Specialist JobsEntry Level Computer Support Specialist Jobs in Springfield, IL

Entry Level Computer Support Specialist information

See Springfield, IL salary details

$15

$26

$41

How much do entry level computer support specialist jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for entry level computer support specialist in Springfield, IL is $26.41, according to ZipRecruiter salary data. Most workers in this role earn between $21.20 and $29.52 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

How to get an entry-level computer support specialist job?

To secure an entry-level computer support specialist position, candidates should develop basic technical skills in hardware, software, and operating systems, often through relevant certifications like CompTIA A+. Gaining hands-on experience through internships, volunteering, or personal projects can also improve job prospects. Strong communication skills and familiarity with support tools such as ticketing systems are beneficial for success in this role.

How to get an entry level computer support specialist job with no experience?

To secure an entry-level computer support specialist position with no experience, focus on developing foundational skills such as troubleshooting, hardware and software knowledge, and customer service. Earning certifications like CompTIA A+ can improve your chances, and gaining hands-on experience through internships, volunteering, or personal projects can also be beneficial.
More about Entry Level Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Springfield, IL? The most popular types of Computer Support Specialist jobs in Springfield, IL are:
What are popular job titles related to Entry Level Computer Support Specialist jobs in Springfield, IL? For Entry Level Computer Support Specialist jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Support Specialist jobs in Springfield, IL look for? The top searched job categories for Entry Level Computer Support Specialist jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Entry Level Computer Support Specialist jobs? Cities near Springfield, IL with the most Entry Level Computer Support Specialist job openings:
Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,924 per year, or $26.4 per hour.

Search Specialist / Project Coordinator

Express Employment

Springfield, IL

$19 - $22/hr

Full-time

Posted 2 days ago

New

Job description

Located in Springfield, IL
Salary: $19.00-$22.00 per hour
Search Specialist / Project Coordinator
Location: Springfield, IL
Pay: $19.00-$22.00 per hour
Schedule: Monday-Friday, 8:30 AM-5:30 PM
Express Employment Professionals is hiring a Search Specialist / Project Coordinator for a growing company in Springfield, IL. This is an excellent opportunity for someone who enjoys research, problem-solving, and working with detailed information. If you like solving puzzles, analyzing data, and staying organized while managing multiple tasks, this could be the perfect fit.
What You'll Enjoy:
  • Challenging and engaging work.
  • Opportunities to solve unique research problems every day.
  • A role that rewards curiosity, creativity, and critical thinking.
  • A collaborative team environment.
  • Weekly pay for a local company

Responsibilities:
  • Research state websites and public records following established guidelines.
  • Review search results and determine which information is most important.
  • Prioritize findings and accurately enter information into company systems.
  • Work in two computer systems simultaneously while maintaining accuracy.
  • Perform data entry and 10-key entry with speed and precision.
  • Coordinate research projects while meeting quality and productivity goals.

Qualifications:
  • Previous experience in data entry, research, administrative support, or a similar office environment is preferred.
  • Strong 10-key data entry skills.
  • Proficiency with Microsoft Office, including Word and Excel.
  • Experience using Adobe Acrobat.
  • Excellent computer and typing skills.
  • Strong attention to detail and organizational skills.

Desired Skills:
  • Ability to multitask and manage multiple steps in a process without losing focus.
  • Strong critical thinking and analytical abilities.
  • Comfortable making decisions in situations where there may not always be a clear answer.
  • Ability to retain and process large amounts of information.
  • Self-motivated with excellent time management skills.

This position is best suited for someone who enjoys research and investigative work. The workload is high volume, and employees are expected to meet quality standards while spending much of the day researching and evaluating information.
Apply today to join a team where your attention to detail, research skills, and problem-solving abilities will make an impact.
#1044OS
Express Office: Springfield
3000 Professional Drive
Springfield, IL 62703
Express Employment Professionals logo

About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

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