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Entry Level Computer Support Specialist Jobs in Hamilton, ON

Pillway

Customer Engagement Specialist

Brampton, ON · On-site

CA$20 - CA$25/hr

Pillway is seeking an entry level Customer Engagement Specialist to support the growth of our pharmacy services. This is a Full Time - 3 Month Contract. This role is suited to individuals who ...

Walgreens

Inventory Specialist

Ottawa, ON · On-site

$21.05 - $23.71/hr

Basic computer skills and the ability to use handheld devices. * Team-oriented with a positive ... supported, and empowered to succeed. At Copart, we are focused on harnessing the power of diversity ...

Manulife

Premium Allocation Specialist

Kitchener, ON · Hybrid

CA$43K - CA$73K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support suspense management and financial reporting processes. * Validate premiums for client ... 875.00 CAD - $73,125.00 CAD Employees also have the opportunity to participate in incentive ...

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All JobsComputer Support Specialist JobsEntry Level Computer Support Specialist JobsEntry Level Computer Support Specialist Jobs in Hamilton, ON

Entry Level Computer Support Specialist information

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

How to get an entry-level computer support specialist job?

To secure an entry-level computer support specialist position, candidates should develop basic technical skills in hardware, software, and operating systems, often through relevant certifications like CompTIA A+. Gaining hands-on experience through internships, volunteering, or personal projects can also improve job prospects. Strong communication skills and familiarity with support tools such as ticketing systems are beneficial for success in this role.

How to get an entry level computer support specialist job with no experience?

To secure an entry-level computer support specialist position with no experience, focus on developing foundational skills such as troubleshooting, hardware and software knowledge, and customer service. Earning certifications like CompTIA A+ can improve your chances, and gaining hands-on experience through internships, volunteering, or personal projects can also be beneficial.
More about Entry Level Computer Support Specialist jobs

What are the most commonly searched types of Computer Support Specialist jobs in Hamilton, ON?

The most popular types of Computer Support Specialist jobs in Hamilton, ON are:

What are popular job titles related to Entry Level Computer Support Specialist jobs in Hamilton, ON?

For Entry Level Computer Support Specialist jobs in Hamilton, ON, the most frequently searched job titles are:

What job categories do people searching Entry Level Computer Support Specialist jobs in Hamilton, ON look for?

The top searched job categories for Entry Level Computer Support Specialist jobs in Hamilton, ON are:

What cities near Hamilton, ON are hiring for Entry Level Computer Support Specialist jobs?

Cities near Hamilton, ON with the most Entry Level Computer Support Specialist job openings:

Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Hamilton, ON as of June 2026, with employment types broken down into 1% As Needed, 39% Full Time, 40% Part Time, 1% Temporary, and 19% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Customer Engagement Specialist

Pillway

Brampton, ON • On-site

CA$20 - CA$25/hr

Full-time

Posted 4 days ago

Job description

About Pillway

Pillway isn't just a pharmacy, we're a healthcare technology company at the forefront of the industry. We are revolutionizing patient medication management through cutting edge technology, creating a truly seamless and patient-first experience. Join our team and play a pivotal role in shaping the future of pharmacy services in a high growth, innovative environment.


The Opportunity:

Pillway is seeking an entry level Customer Engagement Specialist to support the growth of our pharmacy services. This is a Full Time - 3 Month Contract. This role is suited to individuals who demonstrate professionalism, strong communication abilities, and a commitment to continuous development. Pillway maintains a performance driven environment where employees are supported through structured feedback, clear expectations, and opportunities for advancement based on merit.

The successful candidate will work on site in Brampton and will be responsible for contacting warm leads from our customer retargeting lists. The primary objective is to engage prospective customers, provide accurate information regarding prescription transfers, and facilitate a smooth transition to our pharmacy.


Key Responsibilities:

  • Meet and exceed established monthly and quarterly performance targets.

  • Communicate clearly and professionally while addressing customer questions and concerns.

  • Maintain accurate and organized records of all customer interactions within the CRM system.

  • Respond effectively to changes in quotas, workflows, and operational priorities.

  • Collaborate with internal teams to ensure a seamless onboarding experience for new customers.

  • Demonstrate accountability for individual performance and adherence to established processes.

  • Continuously refine communication and outreach strategies to improve performance.

  • Uphold a high level of professionalism in all customer communications.

What We’re Looking For:

  • Proven track record of achieving and exceeding sales targets

  • Excellent communication skills with the ability to engage customers effectively.

  • Strong interpersonal skills and confidence in customer facing interactions.

  • Self driven with a high level of accountability for individual results.

  • Comfortable working in a fast paced, performance focused environment.

  • Knowledge of healthcare industry trends and competitor activities

  • Full time 3 month contract, on site availability in Brampton, Monday to Friday.

Why Work With Pillway?

Joining Pillway means becoming part of a pioneering team dedicated to revolutionizing digital pharmacy in Canada. Here's why you should consider us:

  • Competitive Benefits and Compensation: We offer market-aligned salaries

  • Inclusive and Dynamic Culture: Be part of a great workplace culture that values diversity, innovation, and teamwork.

Pillway supports a workforce of diverse backgrounds and encompasses policies and initiatives designed to help all employees feel welcomed and well-equipped to succeed in their positions. We are an inclusive employer and provide accommodations for applicants with disabilities throughout the recruitment process. Please let us know if you require accommodation. We also appreciate every application we receive, but due to our overwhelming response, will only be able to contact those who are in consideration for the position.