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Entry Level Computer Support Specialist Jobs in Toronto, ON

Seequent

Data Solutions Support Specialist

Toronto, ON · On-site

The Position As a Data Solutions Support Specialist, you are a Level 2 Subject Matter Expert and ... Strong technical aptitude and computer literacy, including experience with database management ...

Clio

Customer Support Specialist

Toronto, ON

Educational background in Computer Science, Business, Communications, or other related fields with ... Our Customer Support Specialists work with a flex shift model; this means you will be given a 90 ...

Pigment

Product Support Specialist

Toronto, ON · On-site

CA$65K - CA$72K/yr

As a Customer Support Specialist at Pigment, you will play a critical role in delivering an ... Starting compensation is $65,000 - $72,000 CAD What You Will Do: * Provide Expert Assistance: serve ...

Generac

Customer Support Specialist

Toronto, ON · On-site +1

CA$23.07/hr

This position includes an hourly rate of $23.07 CAD per hour, as well as a comprehensive benefit ... As a Technical Support Specialist, you'll be the first line of support at ecobee. You will work ...

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Entry Level Computer Support Specialist information

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How much do entry level computer support specialist jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for entry level computer support specialist in Toronto, ON is $18.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.45 and $20.65 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

How to get an entry-level computer support specialist job?

To secure an entry-level computer support specialist position, candidates should develop basic technical skills in hardware, software, and operating systems, often through relevant certifications like CompTIA A+. Gaining hands-on experience through internships, volunteering, or personal projects can also improve job prospects. Strong communication skills and familiarity with support tools such as ticketing systems are beneficial for success in this role.

How to get an entry level computer support specialist job with no experience?

To secure an entry-level computer support specialist position with no experience, focus on developing foundational skills such as troubleshooting, hardware and software knowledge, and customer service. Earning certifications like CompTIA A+ can improve your chances, and gaining hands-on experience through internships, volunteering, or personal projects can also be beneficial.
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Entry Level Computer Support Specialist jobs near you

Product Support Specialist

Viv Technologies Inc.

Toronto, ON • On-site

Full-time

Re-posted 29 days ago

Job description

Product Support Specialist


Viv Technologies 

At Viv Technologies, we’re passionate about the power of digital transformation done right. That means continuously improving our home care software platform, built specifically for multi-site home care operators. We’re proud to support some of North America’s biggest home care operators. Together, we help tens of thousands of clients safely age in the comfort of their homes.

Position Summary

The Product Support Specialist is responsible for investigating and recreating issue reports, assisting the Implementation Team with customer support, and diagnosing issues. The role acts as the first-line of debugging and problem-solving for both internal and external stakeholders. This role is essential to ensuring that our customers can run their operations smoothly and are satisfied with their experience, and that product quality is maintained and improved.

The Product Support Specialist will have the opportunity to interact with cross-functional teams and learn about many different aspects of product and IT management.

This role is based in Toronto.

Though we're currently working remotely, we're only considering candidates who reside in or are in easy reach of the GTA.

What You’ll Be Doing

  • Take ownership of customer issues driving them from initial communication, through investigation to eventual resolution with various priorities in order to meet SLAs
  • Provide well-thought-out and reliable direction, both in technical and non-technical terms, to help our customers and end users
  • Work directly with a small, agile, cross functional team including engineers
  • Debug errors within customers' integrations
  • Escalate inquiries to senior technical support or software engineers accordingly
  • Provide feedback to the Product Team on what features or enhancements may improve the product

What You Bring

  • 1 year of relevant work and/or co-op experience
  • Bachelor's Degree in Information Technology, Computer Engineering, or related equivalent experience preferred
  • Experience with service desk management experience is strongly preferred
  • Experience in IT/technical support is strongly preferred
  • Detail and results-oriented, self-motivated and persistent
  • Excellent interpersonal and communication (verbal and written) skills
  • Demonstrated analytical, problem-solving and decision-making skills
  • You enjoy a challenge, are curious and love innovating new things, are passionate about finding solutions, take ownership, and are a team player

What We Offer

  • Competitive salary and benefits
  • A great corporate culture that works with your lifestyle
  • A chance to work with a strong team that values the opinions of every member
  • Opportunities to be mentored and grow your skills


We embrace the uniqueness and perspectives of the community of people who work here and our clients. Fostering an environment that reflects and supports diversity, equity, and inclusion is one important way in which we do this


We welcome candidates with disabilities. Related questions/requests may be sent to hello@vivtechnologies.com.