ZipRecruiter

Log In

2

Entry Level Computer Support Specialist Jobs in Mississauga, ON

Pacer Group

Production Support Specialist

Toronto, ON · Hybrid

Production Support Specialist Location: Toronto, ON Work Arrangement: Hybrid (3 days a week in ... BFSI Pay Rate: CAD 45-50/hour Incorporated Application Deadline: May 30th, 2026 SKILLS REQUIRED ...

Univar Solutions

Supplier Support Specialist

Toronto, ON · Hybrid

CA$60K - CA$80K/yr

Reporting to the Margin Management Manager, the Supplier Support Specialist is a key member of our ... Must have strong computer skills using Microsoft Office suite including Outlook, Excel, and Word

Marble

Customer Support Specialist

Toronto, ON

CA$40K - CA$50K/yr

We're looking for a Customer Support Specialist to join Marble to take ownership of resolving both ... The base salary range for this role is $40,000 - $50,000 CAD, depending on experience and ...

Yorkville University

IT Support Specialist

Toronto, ON · On-site

... entry-level IT role. As our new IT Support Specialist, you will: * Support and analyze. You will ... act as the first point of contact to receive, diagnose, troubleshoot, document, and resolve ...

Candex

Customer Support Specialist

Toronto, ON · Remote

We are seeking a Customer Support Specialist, reporting to the Support Team Leader, who can resolve ... Strong computer skills * Outstanding attention to detail, with an ability to spot numerical errors

dentalcorp

IT Support Specialist

Toronto, ON · On-site

CA$65K - CA$75K/yr

As an IT Support Specialist based in our Toronto office, you'll play a critical role in supporting ... The salary range for this position is $65,000 CAD to $75,000 CAD annually. Offers within this range ...

next page

Showing results 1-20

People also search for

All JobsEntry Level Computer Support Specialist JobsEntry Level Computer Support Specialist Jobs in Mississauga, ON

Entry Level Computer Support Specialist information

What Does an Entry Level Computer Support Specialist Do?

An entry-level computer support specialist is an IT worker who installs software, maintains computer systems and related equipment, and offers technical support and troubleshooting help with the computers or network for which they are responsible. Your duties in this career include user training, and you are often on call to answer questions and solve IT problems for employees or clients. An entry-level computer support specialist generally handles their responsibilities as part of an IT department of a business, but you can also provide support as part of a third-party IT service provider.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Support Specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

More about Entry Level Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Mississauga, ON? The most popular types of Computer Support Specialist jobs in Mississauga, ON are:
What are popular job titles related to Entry Level Computer Support Specialist jobs in Mississauga, ON? For Entry Level Computer Support Specialist jobs in Mississauga, ON, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Support Specialist jobs in Mississauga, ON look for? The top searched job categories for Entry Level Computer Support Specialist jobs in Mississauga, ON are:
What cities near Mississauga, ON are hiring for Entry Level Computer Support Specialist jobs? Cities near Mississauga, ON with the most Entry Level Computer Support Specialist job openings:
Entry Level Computer Support Specialist jobs near you

Product Support Specialist

Viv Technologies Inc.

Toronto, ON • On-site, Remote

Full-time

Posted 9 days ago

Job description

Product Support Specialist


Viv Technologies

At Viv Technologies, we're passionate about the power of digital transformation done right. That means continuously improving our home care software platform, built specifically for multi-site home care operators. We're proud to support some of North America's biggest home care operators. Together, we help tens of thousands of clients safely age in the comfort of their homes.

Position Summary

The Product Support Specialist is responsible for investigating and recreating issue reports, assisting the Implementation Team with customer support, and diagnosing issues. The role acts as the first-line of debugging and problem-solving for both internal and external stakeholders. This role is essential to ensuring that our customers can run their operations smoothly and are satisfied with their experience, and that product quality is maintained and improved.

The Product Support Specialist will have the opportunity to interact with cross-functional teams and learn about many different aspects of product and IT management.

This role is based in Toronto.

Though we're currently working remotely, we're only considering candidates who reside in or are in easy reach of the GTA.

What You'll Be Doing

  • Take ownership of customer issues driving them from initial communication, through investigation to eventual resolution with various priorities in order to meet SLAs
  • Provide well-thought-out and reliable direction, both in technical and non-technical terms, to help our customers and end users
  • Work directly with a small, agile, cross functional team including engineers
  • Debug errors within customers' integrations
  • Escalate inquiries to senior technical support or software engineers accordingly
  • Provide feedback to the Product Team on what features or enhancements may improve the product

What You Bring

  • 1 year of relevant work and/or co-op experience
  • Bachelor's Degree in Information Technology, Computer Engineering, or related equivalent experience preferred
  • Experience with service desk management experience is strongly preferred
  • Experience in IT/technical support is strongly preferred
  • Detail and results-oriented, self-motivated and persistent
  • Excellent interpersonal and communication (verbal and written) skills
  • Demonstrated analytical, problem-solving and decision-making skills
  • You enjoy a challenge, are curious and love innovating new things, are passionate about finding solutions, take ownership, and are a team player

What We Offer

  • Competitive salary and benefits
  • A great corporate culture that works with your lifestyle
  • A chance to work with a strong team that values the opinions of every member
  • Opportunities to be mentored and grow your skills


We embrace the uniqueness and perspectives of the community of people who work here and our clients. Fostering an environment that reflects and supports diversity, equity, and inclusion is one important way in which we do this


We welcome candidates with disabilities. Related questions/requests may be sent to hello@vivtechnologies.com.

Apply