Pillway

Job Summary

Pharmacy Assistant

Pillway

Full-time

In-Office | Brampton, ON, Canada

About Pillway

Pillway is a tech-enabled pharmacy revolutionizing the way patients manage their medications. We provide a seamless and patient-first experience, combining innovation, efficiency, and care. Join our team and be a part of a company that's shaping the future of pharmacy services.

Job Summary

We are seeking a detail-oriented and highly organized Pharmacy Assistant to support our centralized prescription fulfillment operations. The ideal candidate will have 2+ years of experience in pharmacy support services, strong communication skills, and a passion for delivering excellent patient care.

Responsibilities

• Accurately process, prepare, and package prescriptions using pharmacy systems.

• Support day-to-day operations in our centralized prescription fulfillment center.

• Maintain inventory control and manage medication stock levels.

• Report discrepancies and assist in regular inventory audits.

• Ensure compliance with regulatory requirements and internal protocols.

• Coordinate with pharmacists and support staff for timely medication delivery.

• Uphold patient confidentiality and project a positive company image.

• Perform daily quality assurance and safety checks.

• Receive, process, and manage new and repeat prescription orders.

• Adjudicate third-party billing (online and manual), and manage Third-Party Accounts.

• Handle incoming calls, faxes, and refer inquiries to pharmacists as required.

• Assist pharmacists with call-backs and complete documentation accurately.

• Support prescription workflow, including data entry, refill processing, and labelling.

Experience/Qualifications

• High School Diploma required.

• Diploma from a Pharmacy Assistant accredited program preferred.

• Previous experience in a pharmacy setting strongly preferred.

• Strong organizational and multi-tasking abilities.

• Excellent problem-solving and communication skills.

• Comfortable working independently and as part of a collaborative team

• Exceptional attention to detail and accuracy

• Proficiency in pharmacy systems and understanding of third-party billing processes.

• Flexible to work weekends/holidays

Why Join Us?
Be part of a fast-growing, innovative healthcare company.

• Work in a collaborative and supportive team environment.

• Opportunities for growth and development in a future-focused organization.

• Competitive compensation and benefits package

Disclosure: We use AI tools to assist with screening and evaluating applications