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Entry Level Computer Support Specialist Jobs in Fall River, MA

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Entry Level Computer Support Specialist information

See Fall River, MA salary details

$15

$26

$42

How much do entry level computer support specialist jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level computer support specialist in Fall River, MA is $26.75, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $29.90 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

How to get an entry-level computer support specialist job?

To secure an entry-level computer support specialist position, candidates should develop basic technical skills in hardware, software, and operating systems, often through relevant certifications like CompTIA A+. Gaining hands-on experience through internships, volunteering, or personal projects can also improve job prospects. Strong communication skills and familiarity with support tools such as ticketing systems are beneficial for success in this role.

How to get an entry level computer support specialist job with no experience?

To secure an entry-level computer support specialist position with no experience, focus on developing foundational skills such as troubleshooting, hardware and software knowledge, and customer service. Earning certifications like CompTIA A+ can improve your chances, and gaining hands-on experience through internships, volunteering, or personal projects can also be beneficial.
More about Entry Level Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Fall River, MA? The most popular types of Computer Support Specialist jobs in Fall River, MA are:
What are popular job titles related to Entry Level Computer Support Specialist jobs in Fall River, MA? For Entry Level Computer Support Specialist jobs in Fall River, MA, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Support Specialist jobs in Fall River, MA look for? The top searched job categories for Entry Level Computer Support Specialist jobs in Fall River, MA are:
What cities near Fall River, MA are hiring for Entry Level Computer Support Specialist jobs? Cities near Fall River, MA with the most Entry Level Computer Support Specialist job openings:
Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Fall River, MA as of June 2026, with employment types broken down into 7% As Needed, 56% Full Time, 31% Part Time, 2% Temporary, 2% Contract, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $55,630 per year, or $26.7 per hour.

Order Processing Specialist

Central Garden & Pet

Norton, MA

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Central Garden & Pet rating

7.7

Company rating: 7.7 out of 10

Central Garden & Pet

Based on 41 frontline employees who took The Breakroom Quiz

7.4

Company rating compared to similar companies: 7.4 out of 10

Manufacturers average

Based on 75,130 frontline employees who took The Breakroom Quiz

The best things about working at Central Garden & Pet

  • 97%

    97% say they get paid breaks

    say they get paid breaks

  • 94%

    94% say it is easy to take sick days

    say it is easy to take sick days

  • 94%

    94% say they don’t worry about hours

    say they don’t worry about hours

Featured by Central Garden & Pet, based on 41 Breakroom Quiz responses from their frontline employees

Job description

Description

Green Garden Products, a subsidiary of Central Garden & Pet, the number one supplier of top-quality flower seeds and non-GMO vegetable seeds for the gardening industry, is now seeking an Inside Sales/Customer Service Representative onsite at the Norton, MA facility. This is a non-exempt, full-time position. Central Garden & Pet Company (NASDAQ: CENT) is a leading innovator, marketer and producer of quality branded products for the pet and lawn and garden supplies markets. Please see our website at www.central.com for additional company information.

Here at Green Garden Products, we love to help things grow. It's really what we are all about. Our Inside Sales and Customer Service Reps spend each day selling the largest brand names in gardening to retailers all over the country. At the same time, they are growing themselves: growing in work experience, growing in confidence, growing their career. Green Garden Products is a division of Central Garden and Pet, a company that employs close to 7,000 people nationwide. This role is an open door that leads to the rest of your career.

What you'll do:

As Order Process Specialist, you will maintain a working knowledge and clear understanding of the procedures and controls supportive of data entry, logistics, billing, and AR calls.  You will exercise a high-level of accuracy when performing assigned tasks and will provide outstanding customer service. This position pays a range of $18 to $20 per hour based on experience. 
 
Responsibilities: 
  • Review and enter incoming orders with accuracy
  • Schedule truck appointments and to ensure shipments are picked up on schedule
  • Communicate with Ohio Team on daily shipments
  • Process ASN- advance shipping notification for shipping
  • Retrieve return forms from FedEx Ground shipments
  • Issue return credits towards customer invoice
  • Process invoices
  • Create FedEx Ground Labels for shipping
  • Process Authorizations on orders
  • Pick seed packet orders in the warehouse
  • Mail Slot ID cards to customers thru USPS Mail
  • Enter data from the warehouse into Access
  • Outbound customer service calls and AR collection calls
  • Collaborate with other team members to provide support by thoroughly researching and replying to our customer account inquiries.
  • Prepare billing files to produce invoices while observing corresponding calendars and billing cycles.
  • Manage “I” Chain accounts receivable customer data in the accounting system.
  • Research and resolve customer A/R account issues.
  • Responsible for reconciling AR roll-forward and aging on a weekly basis.
  • Generate documented Standard Operating Procedures and keep all documentation current.
  • General office duties including filing, data entry, mail sorting and distribution
  • Work on special projects that maybe given throughout the shipping/return season
  • Other responsibilities as required to support department initiatives and needs.
Basic Qualifications: 
  • High school diploma or equivalent
  • Entry level computer skills
  • Basic knowledge of Excel
  • Accuracy and Speed in entering orders
  • A positive attitude and willingness to learn 
  • Strong work ethic with a defined sense of urgency
  • Punctual and dependable
  • Friendly and courteous phone etiquette
  • Experience communicating with colleagues and customers by using appropriate means of communication, applications and virtual meeting participation
  • Ability to work both independently and in a team environment with moderate management oversight

BENEFITS PACKAGE & EMPLOYEE PROGRAMS:

  • Comprehensive Medical, Dental, and Vision Insurance
  • Free Life and Disability Insurance
  • Health and Dependent Care Flexible Spending Accounts
  • 401k with 3% company match and annual employer discretionary contribution
  • Paid time off
  • Employee Assistance Program
  • Access to thousands of free online courses
  • Referral Program with cash bonus
  • Access to on-demand pay
  • Paid parental leave
Central Garden & Pet Company (NASDAQ: CENT) (NASDAQ: CENTA) understands that home is central to life and has proudly nurtured happy and healthy homes for over 40 years. With fiscal 2023 net sales of $3.3 billion, Central is on a mission to lead the future of the Pet and Garden industries. The Company’s innovative and trusted products are dedicated to helping lawns grow greener, gardens bloom bigger, pets live healthier and communities grow stronger. Central is home to a leading portfolio of more than 65 high-quality brands including Amdro®, Aqueon®, Cadet®, Farnam®, Ferry-Morse®, Four Paws®, Kaytee®, K&H®, Nylabone® and Pennington®, strong manufacturing and distribution capabilities and a passionate, entrepreneurial growth culture. Central is based in Walnut Creek, California and has 6,700 employees across North America and Europe. Visit www.central.com to learn more.
 
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Working at Central Garden & Pet

Perks for frontline workers

From Central Garden & Pet, via Breakroom

  • Safety is a top priority!

  • Paid Vacation

  • Paid Holidays

  • Paid Sick Time

  • Paid Breaks

  • Consistent shift and schedule

  • Comprehensive Health Insurance

  • 401k with Company Match

  • Referral Program with Cash Bonus

  • Education Assistance

  • Paid Parental Leave

About Central Garden & Pet, in their own words

From Central Garden & Pet

Our leading consumer and professional brands provide forward-thinking, high quality products to care for your lawn, garden, pets and community. We are committed to helping lawns grow greener, gardens bloom bigger, pets live healthier and communities grow stronger.

Company values

From Central Garden & Pet

The Central Way | We Do the Right Thing | We Strive to be the Best | We are Entrepreneurial | We Win Together | We Grow Every Day | We are Passionate

Diversity and inclusion statement

From Central Garden & Pet

Central Garden & Pet is committed to building a great place to work that embraces diversity as a key pillar of our culture. This is a journey, and we are committed to listening, learning and doing the work to move forward together.

What Central Garden & Pet employees say

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