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Desktop Support Jobs in Fall River, MA (NOW HIRING)

Qualifications Provides phone and desktop support/consulting services and problem resolution. Images and Deploys computers for New Hires and Upgrades. Provides on-site desktop support services and ...

For more information, please visit Ingenyx.com Position Summary This Desktop Support Administrator role provides on-site technical support to a regional office and assists with tickets from locations ...

Desktop Support Administrator

Mansfield, MA · On-site

$87K - $131K/yr

For more information, please visit Ingenyx.com Position Summary This Desktop Support Administrator role provides on-site technical support to a regional office and assists with tickets from locations ...

Desktop Support Analyst I

Warwick, RI · On-site

$60K - $65K/yr

HCH Enterprises, LLC is seeking an Desktop Support Analyst I . This is a part-time position with HCH Enterprises, LLC and a contract position. Summary: This position provides day-to-day consultation ...

This individual should have hands-on experience with Windows and Linux systems, desktop support, system troubleshooting, patching, virtualization, and cybersecurity requirements. The successful ...

This individual should have hands-on experience with Windows and Linux systems, desktop support, system troubleshooting, patching, virtualization, and cybersecurity requirements. The successful ...

This individual should have hands-on experience with Windows and Linux systems, desktop support, system troubleshooting, patching, virtualization, and cybersecurity requirements. The successful ...

Position Purpose The IT Support Consultants provide advanced application, operating system, desktop and mobile hardware, audiovisual and other technology support to the Engineering community via a ...

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Helpdesk & Desktop Support: Provide responsive support for client PCs, laptops, and Office 365 applications, helping resolve common software and hardware issues. * PC/Laptop Optimization: Perform ...

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Desktop Support information

See Fall River, MA salary details

$13

$23

$33

How much do desktop support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for desktop support in Fall River, MA is $23.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $24.86 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
What are the most commonly searched types of Desktop Support jobs in Fall River, MA? The most popular types of Desktop Support jobs in Fall River, MA are:
What are popular job titles related to Desktop Support jobs in Fall River, MA? For Desktop Support jobs in Fall River, MA, the most frequently searched job titles are:
What cities near Fall River, MA are hiring for Desktop Support jobs? Cities near Fall River, MA with the most Desktop Support job openings:
Infographic showing various Desktop Support job openings in Fall River, MA as of August 2026, with employment types broken down into 40% Full Time, 40% Part Time, and 20% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,950 per year, or $23.1 per hour.

Desktop Support Engineer

Procom Consultants Group

West Bridgewater, MA

Contractor

Re-posted 12 days ago


Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Desktop Support Engineer

On behalf of our client, Procom Services is searching for a Desktop Support Engineer for a contract opportunity in West Bridgewater, MA

Desktop Support Engineer Job Details

3-5 years industry hardware and software experience with Dell, HP and Lenovo laptops and desktops 1-2 years' experience with local and network printers including HP and Xerox Software Support experience with Microsoft: o Windows OS 7/8/10 o Windows Office Suite, Visio, Project, Exchange (Mail) Software Support experience with Adobe, Java and others Excellent communication skills - both written and verbal Excellent diagnostic and troubleshooting skills Familiar with Conference Room hardware - projector and white board Familiar with patching and resolving network issues, mapping network printers One industry certification is requested (A+, Net+, MCP)

Desktop Support Engineer Start Date

ASAP

Desktop Support Engineer Assignment Length

4+ months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.Â