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Desktop Support Jobs in Fall River, MA (NOW HIRING)

Double E Group

IT Support Specialist

West Bridgewater, MA · On-site

$55K - $70K/yr

Occasional travel to company locations may be required About You * 1-3 years of IT support, help desk, desktop support, or technical support experience. * Strong troubleshooting skills in Windows ...

Cutter & Buck

IT Support Technician

New Bedford, MA · On-site

Install, configure, image, and maintain desktops, laptops, mobile devices, and peripherals * Ensure ... Support network printers and related peripherals * Perform hardware upgrades and repairs (memory ...

Cutter & Buck

IT Support Technician

New Bedford, MA · On-site

Install, configure, image, and maintain desktops, laptops, mobile devices, and peripherals * Ensure ... Support network printers and related peripherals * Perform hardware upgrades and repairs (memory ...

Cutter & Buck

IT Support Technician

New Bedford, MA · On-site

Install, configure, image, and maintain desktops, laptops, mobile devices, and peripherals * Ensure ... Support network printers and related peripherals * Perform hardware upgrades and repairs (memory ...

Cutter & Buck

IT Support Technician

New Bedford, MA · On-site

Install, configure, image, and maintain desktops, laptops, mobile devices, and peripherals * Ensure ... Support network printers and related peripherals * Perform hardware upgrades and repairs (memory ...

InfiCare

Service desk L1 engineer

Plymouth, MA · On-site

$22.25 - $30.50/hr

Support desktops, laptops, thin clients, printers, scanners, and peripherals * Install, configure, and update banking-approved software * Follow all internal controls and policies * Assist in ...

Inficare Technologies

Service desk L1 engineer

Plymouth, MA · On-site

$22.25 - $30.50/hr

Support desktops, laptops, thin clients, printers, scanners, and peripherals * Install, configure, and update banking-approved software * Follow all internal controls and policies * Assist in ...

Arcfield

Field Service Engineer

Middletown, RI · On-site

The candidate will help support desktop and office applications, user hardware, software, peripherals, and basic troubleshooting requests. Responsibilities may include assisting with laptop setup ...

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Showing results 21-40

All JobsDesktop Support JobsDesktop Support Jobs in Fall River, MA

Desktop Support information

See Fall River, MA salary details

$13

$23

$33

How much do desktop support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for desktop support in Fall River, MA is $23.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $24.86 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Fall River, MA? The most popular types of Desktop Support jobs in Fall River, MA are:
What are popular job titles related to Desktop Support jobs in Fall River, MA? For Desktop Support jobs in Fall River, MA, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Fall River, MA look for? The top searched job categories for Desktop Support jobs in Fall River, MA are:
What cities near Fall River, MA are hiring for Desktop Support jobs? Cities near Fall River, MA with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Fall River, MA as of August 2026, with employment types broken down into 40% Full Time, 40% Part Time, and 20% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,950 per year, or $23.1 per hour.

IT Support Specialist

Double E Company

West Bridgewater, MA • On-site

$50K - $70K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Description:

About Double E


Double E is a global manufacturing company with more than 50 years of innovation behind us and is proud to be a trusted name in web handling and converting. Headquartered in West Bridgewater, MA with Production Plants across North America and Italy, we build high-performance equipment and engineered solutions that keep modern manufacturing moving. Our products—from core chucks and shafts to safety chucks, rollers, web guides, and material handling systems—help customers boost speed, improve safety, and solve tough production challenges across packaging, tissue, labels, film, and more.


If you’re excited by real world engineering, hands on problem solving, and the chance to help shape what’s next, Double E is a place to build an impactful career.?


Learn more about Double E and all our product offerings here.


About the role


Double E Group is seeking a motivated and customer-focused IT Support Specialist to join our Information Technology team. You will provide day-to-day technical support for employees while assisting with key IT infrastructure, security, and modernization initiatives across the organization. The ideal candidate is a hands-on problem solver who enjoys helping users, improving processes, and contributing to projects that strengthen the company's technology environment.


This is a full-time onsite position located in West Bridgewater, Massachusetts.

Requirements:

What you’ll do

  • Provide Tier 1 and Tier 2 technical support for employees.
  • Troubleshoot hardware, software, printers, scanners, mobile devices, and peripherals.
  • Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
  • Assist users with account access, password resets, and MFA enrollment.
  • Support employee onboarding and offboarding activities.
  • Maintain accurate hardware, software, and IT asset inventories.
  • Assist with implementation and management of RMM, antivirus, and EDR solutions.
  • Support various migration and updates our IT infrastructure with a strong focus in strengthening our security protocols.
  • Document systems, procedures, and support processes.
  • Coordinate with vendors, managed service providers, and third-party support organizations.
  • Assist with ongoing IT projects and technology deployments.
  • Occasional travel to company locations may be required

About You

  • 1–3 years of IT support, help desk, desktop support, or technical support experience.
  • Strong troubleshooting skills in Windows environments.
  • Previous migration and servers upgrade experience required. Experience supporting Microsoft 365 applications and services.
  • Basic understanding of networking concepts, computer hardware, and mobile devices.
  • Strong customer service, communication, and organizational skills.
  • Ability to manage multiple priorities and work independently when needed.

Bonus Points

  • Experience with Microsoft Entra ID (Azure AD), endpoint management platforms, RMM tools, antivirus and EDR solutions.
  • Have and entrepreneurial spirit and desire to work in a complex manufacturing work environment.
  • Previous support with multi-site and/or global business environments.