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Desktop Support Jobs in Fall River, MA (NOW HIRING)

Brown University

IT Support Consultant

Providence, RI · On-site

Position Purpose The IT Support Consultants provide advanced application, operating system, desktop and mobile hardware, audiovisual and other technology support to the Engineering community via a ...

Brown University

IT Support Consultant

Providence, RI · On-site

Position Purpose The IT Support Consultants provide advanced application, operating system, desktop and mobile hardware, audiovisual and other technology support to the Engineering community via a ...

Cutter & Buck

IT Support Technician

New Bedford, MA · On-site

Install, configure, image, and maintain desktops, laptops, mobile devices, and peripherals * Ensure ... Support network printers and related peripherals * Perform hardware upgrades and repairs (memory ...

Teknor Apex

IT Support Technician I

Pawtucket, RI · On-site

$21 - $28.75/hr

REQUIRED EXPERIENCE: * 2-3 years of Service Desk, desktop support, or related technical support experience. SKILLS & CAPABILITIES: * Strong troubleshooting and analytical skills. * Excellent customer ...

Teknor Apex Company

IT Support Technician I

Pawtucket, RI · On-site

$21 - $28.75/hr

REQUIRED EXPERIENCE: * 2-3 years of Service Desk, desktop support, or related technical support experience. SKILLS & CAPABILITIES: * Strong troubleshooting and analytical skills. * Excellent customer ...

Vatn Systems

IT Support Specialist

Bristol, RI · On-site

Required Qualifications * 2-3 years of experience in a help desk, desktop support, or technical support role * Must be a U.S. Person as defined by ITAR (22 CFR 120.15) due to routine exposure to ...

Vatn Systems

IT Support Specialist

Bristol, RI

Required Qualifications * 2-3 years of experience in a help desk, desktop support, or technical support role * Must be a U.S. Person as defined by ITAR (22 CFR 120.15) due to routine exposure to ...

Inficare Technologies

Service desk L1 engineer

Plymouth, MA · On-site

$22.25 - $30.50/hr

Support desktops, laptops, thin clients, printers, scanners, and peripherals * Install, configure, and update banking-approved software * Follow all internal controls and policies * Assist in ...

Arcfield

Field Service Engineer

Middletown, RI · On-site

The candidate will help support desktop and office applications, user hardware, software, peripherals, and basic troubleshooting requests. Responsibilities may include assisting with laptop setup ...

Worldwide TechServices

Dynamic PC Support

Warwick, RI · On-site

$17/hr

Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...

Worldwide TechServices

Dynamic PC Support

Warwick, RI · On-site

Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...

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Showing results 21-40

All JobsDesktop Support JobsDesktop Support Jobs in Fall River, MA

Desktop Support information

See Fall River, MA salary details

$13

$23

$33

How much do desktop support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for desktop support in Fall River, MA is $23.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $24.86 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Fall River, MA?

The most popular types of Desktop Support jobs in Fall River, MA are:

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For Desktop Support jobs in Fall River, MA, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Fall River, MA look for?

The top searched job categories for Desktop Support jobs in Fall River, MA are:

What cities near Fall River, MA are hiring for Desktop Support jobs?

Cities near Fall River, MA with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Fall River, MA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,950 per year, or $23.1 per hour.

Desktop Technician

Indotronix International Corporation

Warwick, RI • On-site

$25/hr

Other

Re-posted 12 days ago

Job description

Position -Desktop Technician
Location: Warwick RI
Duration: long term contract to hire
Pay rate $25.00/hr on w2 + Mileage
Shift Schedule : 3pm to 11pm (Monday to Friday)
Job Responsibilities:
Computer hardware set up, basic hardware and software troubleshooting stills
Provides support for software, hardware and networking support for desktops, laptops and servers.
Provides maintenance and support on legacy products. Supports Core, server products.
Performs disk replacement on enterprise storage products
Installs and maintains PCs and associated software, networks, servers and peripherals
Supports network products from operational and maintenance perspectives
Performs installs, moves, adds and changes as required
Tests and certifies PCs, networks, servers and client approved applications
Provides follow-up on problems or escalation.
Maintains a high degree of professionalism in actions, demeanor and dress.
Ensures customer satisfaction throughout the service delivery transaction.
Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
Job Description:
1-3 year computer support experience, basic hardware and software skills. Good work ethic, good organizational skills
As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations. This is a journeyman position for the typical desk side support technician. You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk. Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products
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About Indotronix

Sourced by ZipRecruiter

In 1986, Indotronix established itself in the staffing space. 22 years later, Avani entered the scene, offering consulting and technology development. Finally, in 2016, the two joined forces to begin delivering talent across all areas, from Staffing to Consulting to unique platform development.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Rochester, NY, US

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