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Entry Level Computer Support Specialist Jobs in Boston, MA

Skillcloud HCM

Sales Support Specialist

Woburn, MA · On-site

$28/hr

Sales Support Specialist Maine Technical Source (MTS) Woburn, MA Maine Technical Source is seeking ... Previous CAD software experience preferred. * Must possess a valid driver's license and maintain a ...

Bridgestone HosePower LLC.

Sales Support Specialist

MA · On-site

$24 - $25/hr

As A Sales Support Specialist You Will: * Coordinate entire order process from time of order ... Basic computer skills and ability to learn various computer systems, Microsoft suite experience

M Force

GIS Support Specialist

Mansfield, MA

$18 - $20/hr

GIS Support Specialist Location: Mansfield, MA Job Type: Contract Pay: $18-$20 per hour Position ... Computer Design/Drafting, Geographic Information Systems (GIS), Engineering, or a related field ...

Scout ET

Production Support Specialist

Malden, MA

$18.50 - $25/hr

Looking for Production Support Specialists to: 1) improve the ability for the 434 districts to ... Computer Science or related experience as a developer, business analyst, systems analyst, data ...

Alphabe Insight Inc

Customer Support Specialist

Boston, MA · On-site

$39K - $42K/yr

... Support Specialist to join our growing team. In this role, you will serve as a key point of contact ... Basic computer proficiency and ability to learn new software quickly. * Positive attitude with a ...

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All JobsComputer Support Specialist JobsEntry Level Computer Support Specialist JobsEntry Level Computer Support Specialist Jobs in Boston, MA

Entry Level Computer Support Specialist information

See Boston, MA salary details

$17

$28

$45

How much do entry level computer support specialist jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level computer support specialist in Boston, MA is $28.86, according to ZipRecruiter salary data. Most workers in this role earn between $23.17 and $32.26 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

How to get an entry-level computer support specialist job?

To secure an entry-level computer support specialist position, candidates should develop basic technical skills in hardware, software, and operating systems, often through relevant certifications like CompTIA A+. Gaining hands-on experience through internships, volunteering, or personal projects can also improve job prospects. Strong communication skills and familiarity with support tools such as ticketing systems are beneficial for success in this role.

How to get an entry level computer support specialist job with no experience?

To secure an entry-level computer support specialist position with no experience, focus on developing foundational skills such as troubleshooting, hardware and software knowledge, and customer service. Earning certifications like CompTIA A+ can improve your chances, and gaining hands-on experience through internships, volunteering, or personal projects can also be beneficial.
More about Entry Level Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Boston, MA? The most popular types of Computer Support Specialist jobs in Boston, MA are:
What are popular job titles related to Entry Level Computer Support Specialist jobs in Boston, MA? For Entry Level Computer Support Specialist jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Support Specialist jobs in Boston, MA look for? The top searched job categories for Entry Level Computer Support Specialist jobs in Boston, MA are:
What cities near Boston, MA are hiring for Entry Level Computer Support Specialist jobs? Cities near Boston, MA with the most Entry Level Computer Support Specialist job openings:
Entry Level Computer Support Specialist jobs near you

Sales Support Specialist

Skillcloud HCM

Woburn, MA • On-site

$28/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Sales Support Specialist 

Maine Technical Source (MTS) 

Woburn, MA 

 

Maine Technical Source is seeking a Sales Support Specialist to work from their office and showroom in Woburn, MA.

Requirements of the Sales Support Specialist:

  • High school diploma required; bachelor's degree preferred. 

  • Previous experience in sales or customer service supporting technical products preferred; experience in construction/engineering/surveying a plus.  

  • Ability and eagerness to learn product technical specifications to explain the technology to customers and troubleshoot issues. 

  • Interest and flexibility to support the MTS team in a variety of areas that include sales and customer service. 

  • Strong customer service skills and a desire to solve problems and work with customers to meet their needs.  

  • Excellent interpersonal skills to work effectively with customers and the MTS team. 

  • Tech savvy with the ability to troubleshoot software and technical issues.  

  • Previous CAD software experience preferred. 

  • Must possess a valid driver's license and maintain a clean driving record. 

  • Ability to lift 30 pounds. 

  • Ability to work from the Woburn office/showroom Monday through Friday, 8:00am-5:00pm, and ability to travel locally. 

Benefits of the Job:

  • Hourly rate starts at $28.00 per hour, commensurate with experience. 

  • Health Insurance provided with a company contribution to premium that is based on salary level. 

  • Company matching HSA contribution.  

  • 401(k) with a 30% match on the first 15% the employee contributes. 

  • STD/LTD 

  • Life/AD&D 

  • PTO 

  • Paid Holidays 

  • Parental Leave 

Responsibilities of the Sales Support Specialist:

  • Support the MTS sales and office team by demonstrating surveying, engineering, and construction instruments, answering customer questions, assisting with product setup, and providing product training. 

  • Provide quotes, pricing structure details, and technical support to customers through phone inquiries, showroom visits, website contact, etc. 

  • Obtain a Part 107 commercial drone certification to underpin MTS's expanding sUAS sales initiatives, while progressively building foundational proficiency in drone mapping. This credential will not only legitimize operational capabilities but also broaden technical fluency, enabling informed engagement with clients and a deeper understanding of aerial data acquisition as the mapping discipline comes into focus. 

  • Greet customers in the showroom, answer questions and take showroom orders. 

  • Submit all customer orders and repair ticket information timely and accurately; follow up or resolve customer issues in a timely manner. 

  • Serve as the main point of contact to coordinate and respond to customers regarding training and customer events.  

  • Stay up to date on new technology regarding hardware and software solutions through self-guided learning, vendor training, and other resources. 

Maine Technical Source (MTS) is a privately owned company that supplies surveyors, engineers, contractors and architects with the world's finest technical and measurement tools, supplies, software, training, and service from locations in ME, MA, and NY.  MTS' success is built on offering customers cutting edge products while providing old-fashioned customer service. 

Skillcloud HCM Solutions has been engaged to manage this search. NO PHONE CALLS OR RECRUITERS PLEASE. 


Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, familial status, age, physical or mental disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by law. 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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